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Ryan Bishara and Christian Lau team up on an AI and data playbook that delivers an engaging, penalty free experience for LAFC employees and fans on and off the pitch.

Ryan, Christian and Kimberly discuss LAFC’s innovative ethos; building an analytics and data program from the pitch up; LAFC’s AI plays; making mistakes and continuous learning; keeping AI onside with responsive governance; prioritizing joy and the human experience; if convenience and privacy can co-exist; staying accessible and engaging fans; and how analytics/AI continue to play out in a rapidly evolving ecosystem.

Ryan Bishara and Christian Lau serve as the EVP of Revenue & Strategy and Chief Technology Officer, respectively, at the LA Football Club (LAFC).

A transcript of this episode is here.