Most private practice owners know work comp pays better — but very few know how to actually leverage it without blowing up operations, documentation, or staff confidence.

In this episode of the Private Practice Owners Podcast, host Adam Robin sits down with Josh Farley, PT, former state association president, and workers’ compensation consultant, to break down what really drives profitable, sustainable work comp programs — and why so many clinics get it wrong.

Josh pulls back the curtain on why work comp is one of the most misunderstood (and underutilized) revenue streams in private practice. With average reimbursement hovering around 120% over Medicare — and even higher in some states — work comp can dramatically improve margins. But only if you understand the systems, players, and rules that govern it.

This conversation goes far beyond “take more work comp patients.” It’s a practical, operational deep dive into how work comp actually works — from referrals and networks to documentation, communication, and clinical decision-making.

In this episode, you’ll learn:

Why work comp consistently reimburses higher than traditional payers — and how to protect those margins
The biggest mistakes private practices make when trying to “add” work comp
How referrals really work (patient-driven vs. doctor-driven vs. case-manager-driven)
Who actually approves care — and why confusing case managers and adjusters kills revenue
Why being out of network can completely block referrals (even when people say they want to send you patients)
How network pricing strategy impacts volume — and when lower rates unlock bigger opportunity
Documentation landmines that trigger denials and delays (wrong body part, scope creep, poor intake)
How to think strategically about work conditioning, FCEs, and higher-level services without wrecking capacity
Why communication — not notes — is the real driver of trust and referrals in work comp
What realistic timelines look like for seeing financial impact (and why this isn’t a “flip the switch” play)
How a diversified payer mix protects your practice as reimbursements continue to decline

If you’re feeling squeezed by traditional insurance rates, unsure how to grow revenue per visit, or curious whether work comp could be a meaningful lever for your clinic — this episode gives you the clarity, context, and playbook to approach it the right way.

🎙️Learn how to turn work comp from a confusing headache into a strategic growth engine — without compromising care or compliance.

👉 Want to learn more or talk directly with Josh? Reach out at Josh.Farley@LighthouseComp.com or call 601-927-3011

👉 Want help building a stronger, more diversified practice model? Book a call with Nathan — https://calendly.com/ptoclub/discoverycall

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99.5% of successful owners interviewed on this podcast have leveraged a business coach at some point in their journey. Private Practice Owners Club is the coach you need — ppoclub.com

Explore upcoming workshops, free resources, and tools to help you scale revenue without burning out your team: https://linktr.ee/ppoclub