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This episode breaks down how AI is being used inside real physical therapy clinics—not as hype, but as a tool to improve operations.

The biggest mistake clinics make is treating AI like a feature instead of building it into workflows. When

Sal Aprea from Flagler Health shows you that done right, AI helps reduce no-shows, improves patient engagement, and creates new revenue opportunities without adding staff.

Key Insights:

AI fails when it feels like “extra work”
Clinics must focus on workflow, not tools
Trust drives adoption: staff → patients → operations
RTM is underused because no one owns it operationally
Done right, AI improves the patient journey between visits

Guest shares how clinics can:

Increase patient follow-through
Improve operational efficiency
Add revenue streams through RTM
Build trust with both staff and patients