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Chronic pain patients are some of the toughest cases in physical therapy—not because they’re complicated, but because they’re often misunderstood.

In this episode, we break down why treating chronic pain like an acute injury leads to poor outcomes—and what to do instead. The shift is simple but powerful: stop focusing only on tissue and start understanding the person.

If you run a clinic or treat patients daily, this matters because better conversations lead to better outcomes, stronger patient relationships, and more consistent retention.

What you’ll learn:

• Why chronic pain is different from acute pain

• How to identify non-tissue drivers of pain

• The role of therapeutic alliance in outcomes

• Why listening is a clinical skill—not a soft skill

• How to improve patient retention starting day one

Guest Links:

Website: megansteelept.com

Instagram: @painscienceprof

YouTube: Unpacking Pain Podcast

Sponsors:

SaRA Health — Helping clinics generate revenue between visits with remote monitoring

EMPOWER EMR — Built for PTs who want faster, cleaner documentation

U.S. Physical Therapy — Supporting PT careers and clinic growth nationwide