“The science is less than half the battle. It’s about how to communicate with empathy.” For public health scientist and science communicator Dr. Jess Steier, that sums up her approach to reaching audiences seeking clarity and reliable information on scientific topics. Join Raise the Line host Lindsey Smith for a valuable conversation that explores how Dr. Steier finds common ground with her large following, what sources she relies on to validate information, and how she uses “escape room” exercises to train clinicians on empathetic communication.