Here are some of the key topics discussed in the episode:

– how telematics can move from post-accident response to predicting and preventing risk

– why 25% of accidents happen within the first three minutes of a trip, and what insurers can do about it

– how behavioural economics explains risky driving and how to counteract it

– what makes telematics programmes fail after initial engagement fades

– how to target the right customer segment instead of trying to “please everybody”

– why communication consent and contextual messaging are the real foundations of modern insurance

– how insurers can start with a low-cost pilot instead of a six-figure telematics rollout

– what it means to monetise risk reduction and reward safer behaviour

– how insurers can evolve from commodity and product thinking towards experience design

– why the future of telematics must extend beyond the car into broader mobility and life contexts

A strategic conversation for insurance leaders on how to connect data, behavioural science and communication to create measurable impact.