In this episode of the Reinventing Finance Podcast,KASKO CEO & Co-Founder Nikolaus Sühr (Nick), talks with Alexander Bockelmann, Group CTO at Baloise Group.During their conversationAlexander shares and discusses with Nick:📍 His background and role at Baloise Group, transitioning from environmental science to leading IT transformation in insurance across multiple countries.

📍 Baloise’s strategic IT priorities, focusing on technical profitability, operational excellence, growth, and capital efficiency, with IT playing a critical role in driving efficiency and digital transformation.

📍 Balancing short-term business needs with long-term IT investments, ensuring modernisation efforts like cloud migration and technical debt reduction align with shifting business priorities.The shift from perimeter-based to asset-based security models, strengthening cybersecurity strategies to protect digital assets in an increasingly connected environment.

📍 The challenges of centralising IT across multiple markets, navigating trade-offs between standardisation and local flexibility under Baloise’s One IT strategy.

📍 Difficult trade-offs in IT strategy, including stopping multi-year projects when financial or technical risks outweigh potential benefits and prioritising long-term IT modernisation over short-term business demands.

📍 AI adoption in insurance, from AI-driven financial advisory tools and speech bots in customer service to embedding AI in business processes for automation, document analysis, and operational efficiency.

📍 Scaling AI beyond proofs of concept, focusing on high-impact, scalable use cases that improve efficiency across entire functions rather than niche, siloed applications.

📍 The evolution of AI agents and their impact on insurance, exploring how autonomous AI could reshape underwriting, claims, and operational workflows while raising questions about cost structures and enterprise adoption.

📍 Key IT projects for 2025, including cloud migration for core insurance systems, strengthening enterprise data capabilities, implementing zero-trust security models, and enhancing broker integrations through BIPRO standards.Check out the episode to find out more.

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