Podcast
Relationships Rule
Hosted by Janice Porter · EN
Imagine that 68% of our clients leave because they feel we don’t care. Then visualize having authentic heart-based retention strategies, proven to minimize client losses, while organically generating a substantial number of loyal clients through referrals.
Catch a glimpse of how Janice opens a conversation by applying her fine-tuned curiosity. Notice how genuinely interested she is in building a relationship with her guests – heart-based business owners and entrepreneurs. In mere minutes, guests generously share their most sweet and powerful retention systems that you can adopt today!
As a seasoned relationship marketing specialist, Janice invites us to listen in weekly, as she reveals how to nurture and build relationships in real-time.
The Relationships Rule podcast’s aim, is to help you naturally ease your networking fears, so you can adopt strategies that amplify your client list, because the facts are, that today, success is built on a foundation of strong relationships. You can relax now, knowing you can activate your relationship marketing plan, by simply tuning in to Relationships Rule each week.
18episodes
Episodes
Newest firstAll episodes
Why Trust is a Brain Thing, Not Just a People Thing | RR362
5d ago00:39:05Tap to summarizeIn this episode, I sit down with Dr. Lisa Riegel to explore something we often overlook in business relationships: trust. Trust is not just a soft skill. It is rooted in how our brain is wired.Lisa shares a powerful and practical perspective on how our past experiences shape the way we perceive others, react in the moment, and build connection. We talk about what really happens when we read the room, why good intentions can fall short, and how leaders can create environments where people feel safe, seen, and valued.One of my favorite parts of this conversation is Lisa’s simple but memorable way of explaining complex brain processes. Her analogies bring clarity to something that can easily feel overwhelming, and they offer a path to greater self-awareness and stronger relationships.Key TakeawaysTrust begins with a sense of belonging and psychological safety Our reactions are often shaped by past experiences, not present reality Self-awareness is the foundation of better communication and connection Curiosity is a learned skill and essential for building meaningful relationships Positivity and gratitude help rewire negative patterns in the brain Lisa can be found on LinkedIn and at: www.lisariegel.comIn appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →How Thoughtful Leaders Create Meaningful Impact Every Day | RR361
2w ago00:49:53Tap to summarizeIn this episode of Relationships Rule, I had a great conversation with Mike Desjardins, CEO of ViRTUS, about what leadership really looks like when it’s grounded in relationships.We started with a powerful idea, that leadership has very little to do with titles or results, and everything to do with whether people actually want to follow you. From there, our conversation unfolded into a thoughtful exploration of emotional intelligence, trust, and the small, intentional actions that make a big difference in business relationships.Mike shared how his work focuses on developing leaders at every level, and why emotional intelligence is the foundation that everything else is built on. We talked about the importance of listening for understanding, not agreement, and how that simple shift can completely change the way we communicate and resolve conflict.One of my favorite parts of our conversation was hearing how Mike and his team create meaningful client relationships through thoughtful, personalized gestures. These are not big, flashy moments, but small, intentional actions that show people they are truly seen and valued.We also explored how leaders can build trust by consistently asking for feedback, empowering their teams to take initiative, and creating a culture where people feel heard and supported.This episode is a wonderful reminder that business is built on relationships, and that the way we show up as leaders has a lasting impact on everyone around us.Key TakeawaysLeadership is defined by followership, not titles or authorityEmotional intelligence is the foundation of effective leadershipListening for understanding builds trust and reduces conflictSmall, thoughtful gestures can have a lasting impact on relationshipsTrust is built through consistency, feedback, and genuine careMike can be found at:mikedesjardins.com (Blog)virtusinc.com (Company)In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it.AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →How to Build Strong Business Relationships and Grow Your Network | RR360
3w ago00:38:40Tap to summarizeIn this episode, I sit down with Behdad Jamshidi to talk about what it really means to build meaningful business relationships. Behdad has built his business around connection, not just by meeting people, but by understanding them, staying curious, and creating introductions that genuinely help others move forward.We talk about the difference between networking and true relationship building, the three types of super connectors, and why curiosity is one of the most important tools we can bring into any conversation. Behdad also shares how he manages a large network with intention, using his roots, trunks, and branches model to decide where to invest time and energy.What I loved most about this conversation is how grounded it is in real human connection. This is not about collecting contacts. It is about building trust, being thoughtful, and knowing how to nurture the relationships you already have.Key TakeawaysBuilding a strong network is not about knowing more people. It is about going deeper with the right people.Curiosity helps people feel seen, and that is often where the strongest relationships begin.Thoughtful follow-up does not have to be complicated. Small touches can make a big difference.The right introduction at the right time can completely change the direction of your business.To ask for help well, you need to be clear about what you want and where you are going.You can always reach Behdad on LinkedIn at: https://www.linkedin.com/in/behdadjamshidi/or if you are interested in finding a marketing agency to meet your needs check out his website at: cjammarketing.comIn appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →How to Scale an Online Business Without Losing Relationships | RR359
4w ago00:46:22Tap to summarizeIn this episode, I’m joined by Sigrun Gudjonsdottir, an award-winning business coach, entrepreneur, and a strong advocate for helping women build scalable online businesses.Sigrun shares her remarkable journey from growing up in Iceland with a strong belief in what women can do, to becoming a CEO, turning struggling companies around, and eventually building her own business. What stood out to me most was how honestly she talked about courage, self-trust, and the decisions that shape not only our businesses but our lives.We discussed what separates entrepreneurs who keep going from those who stop too soon. For Sigrun, success is not just about strategy. It is about mindset, perseverance, and being willing to hear the truth, even when it is uncomfortable. Her tough-love approach comes from a real desire to help women move forward, not stay stuck.One of the timeliest parts of our conversation was around AI and what it means for business owners right now. Sigrun believes that while AI can help us run our businesses more efficiently, it also makes human connection more valuable than ever. As more things become automated, relationships, trust, and live interaction will matter even more.This conversation is full of insight for anyone building a business and trying to do it in a way that still feels personal, grounded, and real.Key TakeawaysA positive mindset and perseverance are essential for entrepreneurial success.Strong relationships are not separate from business growth. They are part of what makes growth possible.Tough love, when delivered with care, can help people make the changes they need most.AI may change how we teach and market, but it will not replace the value of human connection.Scaling a business successfully requires both practical strategy and personal growth.** Sigrun has gifted my listeners and viewers with her book – Kickstart Your Online Business –** To claim your FREE copy just go to: www.sigrun.com/relationshipsrule In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →More Than a Book: How Clarity Creates Connection and Impact | RR358
Apr 1400:43:51Tap to summarizeIn this episode, I sit down with Deborah Kevin, publisher, author, and founder of Highlander Press, to talk about what really goes into writing a book and why it matters more than we often think.Deborah shares that the biggest challenge most people face is not writing, but getting clear on what they truly want to say. We explore how that lack of clarity can hold people back, not just from writing a book, but from showing up confidently in their business and building meaningful relationships.We also talk about the full journey of becoming an author, from writing and editing to publishing and what comes after. Deborah explains why a book is not just a finished product, but a powerful tool that can open doors, create connection, and amplify your message.One of my favorite parts of this conversation is Deborah’s perspective on intuition, and how listening deeply, both to yourself and others, can unlock the stories that truly need to be told.This episode is a reminder that your story matters, and that sharing it can have a lasting impact on the people you serve.Key TakeawaysClarity is the foundation of both writing a book and building strong relationshipsWriting is only the first step. Publishing, launching, and ongoing visibility matter just as muchYour story, when shared authentically, can create connection and open unexpected doorsPerfection is not the goal. Excellence and progress are what move you forwardIntuition plays a powerful role in finding your voice and guiding your messageYou can reach Deborah at: debby@highlanderpressbooks.com or on LinkedIn - https://www.linkedin.com/in/deborah-kevin/ She also invites you to check out her contributions to Substack….at StorytellHER - https://debbykevin.substack.com In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →Why Negotiation Is Really a Relationship Skill | RR357
Apr 700:43:39Tap to summarizeIn this episode, I’m joined by Derrick Chevalier, negotiation strategist, speaker, and author of Evolve or Be Slaughtered: Negotiation for the 21st Century.Many people think negotiation begins when it is time to talk numbers, price, or terms. In this conversation, Derrick challenges that idea and explains why negotiation actually starts much earlier, from the first impression to the first email, phone call, or meeting. We explore how negotiation is not just about deals. It is about people, relationships, trust, and communication.Derrick shares his perspective on what he calls evolved negotiation, a framework that shifts the focus away from simply negotiating the issue and toward understanding the people involved. We talk about why assumptions can derail conversations, how better listening leads to better outcomes, and why asking stronger questions can completely change the direction of a negotiation.One of the most interesting parts of our conversation was Derrick’s insight that effective negotiators are not just persuasive. They are observant, curious, and intentional. They pay attention to demeanor, meaning, and what is happening beneath the surface of a conversation. That awareness can make all the difference in business relationships and in the results we create.This episode is a great reminder that negotiation is not separate from relationship-building. In many ways, it is relationship-building. When we listen well, stay curious, and seek to understand before reacting, we create stronger connections and better outcomes for everyone involved.Key Takeaways1. Negotiation starts earlier than most people thinkIt begins with first impressions, early communication, and the assumptions people make before any formal discussion takes place.2. Great negotiation is really about peopleDerrick emphasizes that contracts, numbers, and terms do not make decisions. People do.3. Listening is a strategic skillTrue listening means checking for shared understanding, not just hearing words.4. Better questions create better outcomesOpen, thoughtful questions invite insight and move conversations forward more effectively than simple yes-or-no questions.5. Relationships and negotiation go hand in handTrust, curiosity, and clear communication all play a vital role in reaching outcomes that strengthen rather than damage relationships.You can reach Derrick at: https://h-c.com/or on LinkedIn at: https://www.linkedin.com/in/derrick-chevalier-6323272/In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →Can AI Help You Tell Better Stories Without Losing Your Voice? | RR356
Mar 3100:47:37Tap to summarizeYou are going to love this episode! I know I did.I’m joined by Gabrielle Dolan, global storytelling expert and author of Story Intelligence: The Craft of Authentic Storytelling Made Smarter with AI. Gabrielle has spent more than two decades helping leaders communicate with more clarity, connection, and trust through real stories.We talked about why authentic storytelling matters even more now, especially as AI makes it easier than ever to create polished content quickly. Gabrielle shared what she learned from comparing human-written stories with AI-generated ones, and why authenticity is still the piece people feel when it is missing. This is fully explained with amazing story examples in her book also.What stood out for me most was Gabrielle’s reminder that storytelling is not reserved for polished speakers or professional writers. We all have stories. The challenge is learning how to find them, shape them, and connect them to the message we want to share. She also gave practical guidance for using AI wisely as a tool to support communication without letting it replace our real voice.This conversation is full of insight for leaders, entrepreneurs, and anyone who wants to build stronger relationships in business through more honest and human communication.Key TakeawaysAuthentic stories build trust faster than polished talking points - In a time when people are questioning what is real, genuine stories help us connect in a way that feels human and believable.AI can support storytelling, but it cannot replace authenticity - Gabrielle explains that AI may create clear content, but it often misses the emotional truth and specificity that make a story feel real.Personal stories are often the most powerful in business - Stories from life outside work can create stronger connection, deepen relationships, and bring values to life in a memorable way.Most people already have stories. They just need help finding them - Gabrielle’s process starts with the message, then works backward to uncover moments that reflect it.Storytelling strengthens communication and relationships at the same time - good story does more than share information. It helps people understand who we are and what we stand for.You can reach Gabrielle at: Her website: gabrielledolan.comLinkedIn: linkedin.com/in/gabrielledolanI do highly recommend her book also – which you can find on Amazon and anywhere books are sold.In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →How Synesthesia Shapes Creativity, Intuition, and Relationships | RR355
Mar 2400:40:37Tap to summarizeIn this episode of Relationships Rule, I had the pleasure of speaking with intuitive artist and spiritual teacher Heather Eck about seeing people and relationships in a completely different way.Heather experiences the world through synesthesia, a condition where senses overlap. In her case, people, emotions, and experiences appear as color. What began as a unique way of perceiving the world eventually became the foundation for her work as an artist and guide helping others reconnect with their intuition.During our conversation, Heather shared how color can reveal emotional patterns, why intuition often speaks before logic does, and how paying attention to subtle signals can deepen our relationships. We also talked about her journey from a successful corporate HR career into the creative and spiritual work she now does helping people gain clarity and healing through color and art.What I found especially fascinating was how Heather uses color as a language for understanding people. It reminded me that strong relationships are built not only on what we say, but also on how deeply we listen and how present we are with one another.This conversation invites us to slow down, trust our intuition a little more, and become more aware of the energy we bring into our relationships.Key TakeawaysSynesthesia creates a different lens for understanding people - Heather experiences people, emotions, and environments through color, giving her a unique way of sensing energy and emotional patterns.Intuition often speaks before logic - Many decisions cannot be solved through analysis alone. Learning to notice body signals and intuitive cues can bring clarity.Color can reveal emotional patterns - The colors people are drawn to or avoid may reflect underlying emotions or experiences.Creative expression can be a path to healing - Art can help people process emotions, reconnect with themselves, and move through difficult experiences.Stronger relationships come from deeper awareness - Paying attention to subtle emotional signals can help us understand others and connect more authentically.In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →What Is the One Word Philosophy and How Can It Transform Your Life? | RR354
Mar 1700:33:49Tap to summarizeIn this episode of Relationships Rule, I had the pleasure of speaking with Jimmy Page, leadership expert, author, and co-creator of the powerful One Word philosophy.Jimmy has spent decades helping leaders, teams, and organizations improve culture, performance, and purpose. Through his work with athletes, businesses, and ministries around the world, he has trained more than 100,000 leaders and continues to inspire people to live what he calls an unstoppable life.During our conversation, Jimmy shared how the simple idea of choosing one guiding word for the year can bring clarity and focus to every area of life. Instead of setting long lists of goals that often fade away, the One Word approach helps people align their decisions, habits, and relationships around a single intention.We also talked about the importance of relationships in shaping our lives and leadership. One of my favorite moments in this conversation was the story involving my previous guest, Coach Jim Johnson. When Coach Jim recently reconnected with Jimmy, he realized Jimmy had actually been one of the high school basketball players he coached years earlier. It was a wonderful reminder that relationships often come full circle in unexpected and meaningful ways.Jimmy’s message is simple but powerful: when you focus on what truly matters, you not only perform better, you build stronger relationships and live with greater purpose.Key Takeaways• A single guiding word can bring clarity and intention to your life and leadership.• Simplifying your focus often leads to stronger results than chasing many goals.• Purpose and performance are deeply connected to the relationships we build along the way.• Leaders who focus on culture, mindset, and wellness create stronger teams.• The right word can act as a compass for decisions throughout the year.You can reach Jimmy at: https://beunstoppable.live/ and https://getoneword.com/In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it. AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
Transcribe →What Is Empathy in Leadership (And Why It Builds Trust) | RR353
Mar 1000:35:05Tap to summarizeTrust feels more fragile than ever right now, and I believe leaders are being asked to navigate change, uncertainty, and higher expectations in ways we have not seen before. In this episode, I sit down with Dr. Melissa Robinson-Winemiller, EQ expert, TEDx speaker, and author of The Empathic Leader, to talk about empathy as a practical leadership skill that builds trust, improves culture, and drives results.Melissa helped me broaden how I think about empathy. It is not only about “feeling what someone feels.” She explains emotional empathy, cognitive empathy, and self-empathy, and why leaders can take another person’s perspective even if they do not experience the same emotions. We also talk about the difference between real empathy and performative empathy, and why curiosity is one of the clearest signals that empathy is genuine.One of my favorite moments was hearing her simple leadership reminder: trust is often built through visibility and small actions, one person at a time. If you lead a team, manage from the middle, or you are stepping into leadership for the first time, this conversation will give you both insight and real-world tools you can use immediately.Key takeawaysEmpathy is both a gift and a skill. You can learn it, practice it, and get better at it over time.Cognitive empathy matters. You can understand someone’s perspective without taking on all the feelings, which helps prevent burnout.Trust is built through visibility and consistency. Culture forms in the everyday moments when people are watching what leaders do.Performative empathy is self-focused. Genuine empathy is other-focused and includes curiosity.Empathy and judgment cannot exist in the same space. The more we compare through our own lens, the harder it is to truly empathize.You can find Melissa at:https://eqviaempathy.com/melissa.a.robinson@gmail.comIn appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won’t regret it.AND … Don’t forget to connect with me on LinkedIn and be eligible for my complimentary LinkedIn profile audit – I do one each month for a lucky listener!Connect with me:http://JanicePorter.comhttps://www.linkedin.com/in/janiceporter/https://www.facebook.com/janiceporter1https://www.instagram.com/socjanice/Thanks for listening!Thanks so much for listening to our podcast! If you enjoyed this episode andthink that others could benefit from listening, please share it using the socialmedia buttons on this page.Do you have some feedback or questions about this episode? Leave a note inthe comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you cansubscribe to the podcast on Apple Podcasts or your favorite podcast app.Leave us an Apple Podcast reviewRatings and reviews from our listeners are extremely valuable to us andgreatly appreciated. They help our podcast rank higher on Apple, whichexposes our show to more awesome listeners like you. If you have a minute,please leave an honest review on Apple Podcasts.
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