Mitch Appelbaum (7:27)
I am a real estate title closer and I love my job. I've been doing it for 40 years, still find it interesting, make my own schedule and I'm way overpaid. So what could be wrong? Well, thank you for asking. The problem with my job is I'm not really making a hands on effect on people's lives like a social worker would a teacher or somebody who works for the Peace Corps. And it started to bother me many years ago. I was telling this to my girlfriend Amy at the time and Amy said I should volunteer. And I thought that was a good idea. So for the next 30 years, every Monday morning I delivered food for an organization called God's Love We Delivered. We're in New York. I'm sure most of you familiar with God's Love We Deliver. God's Love has now delivered over 35 million meals to New Yorkers. The way it's got its name, I think it's kind of interesting. It was started by A woman in 1985 named Ganga Stone, and it was started during the AIDS crisis. And it was meant to bring hot meals to people with AIDS who couldn't get out. But she started, she brought one meal to a friend. The next day she brought the same meal to the same friend. And she ran into a priest and she told the priest what she was doing. And the priest said, you're not only delivering food, but you're delivering God's Love. And that's how it got the name God's Love We Deliver. I like that story. I'm an atheist, but I still like that story. So I always think people should volunteer. I say people go to therapy to improve their emotional well being. They go to the gym to improve their physical well being. And volunteering improves your soul well being. So, okay, I'm off my soapbox now. I did the math for this story and I've delivered over 5,000 meals. That's not why I said it, but thank you. And when you deliver that many meals, you get a lot of thank yous. And at first the thank yous are very nice. I take them in, I own them. But after a couple of months, it's thank you, you're welcome. Thank you, you're welcome. It's like empty calories. They kind of lose Their meaning, it's like, how you doing? Nobody cares how you're doing, but people say, how you doing? And on the other end of the spectrum, every once in a while, go to a client, deliver food, and I wouldn't get a thank you. Typically, what happens is the door opens just a crack, arm comes out, the food's in a shopping bag. I put the shopping bag in the hand, comes back in, door shuts, and that's it. When that first happened, it pissed me off. You know, I mean, God, they're not only thanking me, they're thanking the cook and the intake people, everybody who had a part of it. You're getting a free meal, you can't say thank you. But as I grew older and wiser, although my ex wife might disagree with the wiser part, it occurred to me, I've never walked in these people's shoes, and life was to kick the shit out of them emotionally, physically, mentally, a combination of all three for them not to say thank you. And from then on, whenever I had some extra food and I knew I was coming to somebody who didn't say thank you, that was the bag I gave the extra food. Now, I told you all that to tell you this. Notice the smooth segue. I just did. The biggest day of the year in the God's love world is Thanksgiving. Thanksgiving all about food. God's love is all about food. It's a standalone day, so even if you're like me, you deliver food. If you want to do it on Thanksgiving, you got to go online like everybody else. Don't pick up the food from the regular place. Don't deliver to my regular clients. Everything is different. 2019, I signed up and was told to pick up the food in Jamaica at a church, and I did. And it was the perfect storm of everything going right. Normally, Thanksgiving, you gotta wait to get the food. You're trying to find new apartments that you've never been to. But everything went well. This day. I just. I didn't have to wait for the food. I found all the apartments quickly. Everybody was home, and I got done early. So on a whim, I called up God's Love and I said, do you need anything? I got some extra time here. Maybe another driver didn't show up, I don't know. So the dispatcher puts me on hold about 10 minutes, which is fine, because, you know, they weren't expecting this call. She comes back and she says, yes, there's a family of three who needs a food delivery. But just as an aside, you live long Enough. You're going to get buts in your life. You just are. You know, this cake is great, but it's 9,000 calories. You know, there's always a but. There's always a but. She says, but. The family is in Far Rockaway, and she asked me, are you willing to go to Far Rockaway? My first inclination is to say, no, I don't want to go to Far Rockaway. But I think about it and reasons not to go to Far Rockaway. Number one, what's the first word in Far Rockaway? Thank you. Number two, the few times I've been there, it's hard to park. And number three, a little bit of a sketchy neighborhood. That wasn't such a big deal. Reasons to go to Far Rock Away. I did have the time. Light traffic on Thanksgiving morning. And most importantly, I don't know how badly these people need the food. And I don't know if anybody's going to do it if I don't do it. So I say yes. Not a great yes, but yes. So they tell me to go back to the same church to pick up the food. I go back, there's a mistake. There's no food there. They're out of food. Called the dispatcher. Another 10 minutes on hold. Now I'm not so happy being on hold. It's just they tell me to go to St. John's which was another pickup place. St. John's College. Not that far. Go to St. John's but I can't find the building. I've never been to St. John's and, you know, big canvas that you're not familiar with. Finally find the building. Dispatcher told me he asked for a guy named Mike. He has the bags all packed. I asked for Mike. Mike gives him the bags, and as he's giving me the bags, he says, so, you going to Fart Rockaway? And it's implied, you asshole. He doesn't say the words you asshole, but it's certainly implied. And I'm just not feeling good about that. I mumble something about no traffic and I just get out of there. It's not a bad ride to far Rockaway. It's 35 minutes, not so terrible. But when I get there, like I thought I couldn't park. Circle around the building a couple times, and I do what I don't like to do. I park by a hydrant. I'm just hoping this will be a real quick delivery and I could just get the hell out of Far Rockaway. That's all I want to do at this point. But it's not a quick delivery because the building has one of these new fangled intercom systems where you need to know the person's weight and Social Security number in order to find the right bell. You also need the last name, which God's love doesn't give you. So I got back on the phone with the dispatcher, she got to look it up, and I'm like, oh, just get me out of here. So I finally, she gives me the name, I get into the building and ring the bell. Woman answers the door, this woman. And my plan is to give her all three bags at once and just get out of there. Woman who answers the door is about 90 years old and weighs about 90 pounds. I figure if I give her all three at once, she gonna tip over. So I give her one bag. The first bag she takes that puts it behind her, doesn't say thank you. But we've been through that. I don't care, give it a second bag. Doesn't say thank you, don't care, Give it a third bag. Two things happen at the same time. One is she does say thank you. And two is I noticed that. And I say, you're welcome, of course. And two is I noticed that on the other side of her is a little girl about 5 years old, looking up at me with an ear to ear grin and maybe the biggest brown beautiful eyes I've ever seen on a human being. I look down at her and we have eye contact. At this point, I gotta tell you, I hate eye contact. I suck at eye contact. I don't like it. I always look away. But I'll be damned if I'm gonna let this little girl intimidate me. So I look down at her and we're looking. Obviously I didn't time it. Maybe 15 seconds to 15 minutes, I don't know how long. So. And we're just staring at each other and finally this little girl breaks the silence and she says five words to me that I'm telling you, if I live to be 100, I will never forget these five words. She melted my heart. Without stopping her smile and still maintaining the eye contact, she says, and I quote, thank you and happy Thanksgiving. And just that would. And that's pretty much my story. Although I'm going to say four things to wrap it up. One, I did not get a parking ticket. I know everybody was worried about that. Thank you. Two, my eye contact, while not great, has gotten a lot better since that day. Let's call it a work in progress. Number three, I was very happy I said yes to Far Rockaway and number four By a million miles. That was the best thank you I ever got. Thank you.