On the latest episode of Risk Management: Brick by Brick, Jason Reichl is joined by James Benham, founder of JBKnowledge and experienced pilot, who shares insights on innovation in insurance technology, aviation safety practices, and the importance of education in risk management.

In this episode, Jason and James explore how AI and automation are transforming claims management, the value of knowledge sharing in risk mitigation, and the parallels between aviation safety and risk management practices.

To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Podcast Host: Jason Reichl

Executive Producer: Don Halliwell

Episode Highlights:

00:00 - Intro
02:21 - Insurance Industry's Early Tech Adoption
04:03 - Leveraging Unstructured Data in Claims
09:33 - Teaching and Innovation in Insurance
12:32 - Education's Role in Risk Management
17:49 - Attracting Young Talent to Insurance
20:58 - Bootstrapping vs VC Funding
27:23 - Aviation Safety Culture and Risk Management
29:49 - Knowledge Sharing in Risk Management
31:14 - Decision-Making in High-Risk Situations

Episode Resources:

- James's LinkedIn

- JB Knowledge

- TrustLayer

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Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.

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Building a Safety Culture: Lessons from Aviation for Risk Management with James Benham