Episode #218. When Hospitals Get Hacked, Patients Pay the Price with Omar Hussain, CEO and Co-Founder of QuellSecure

Summary

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Risk Never Sleeps Podcast – Episode #218 Summary

Title: When Hospitals Get Hacked, Patients Pay the Price
Host: Ed Gaudet
Guest: Omar Hussain, CEO & Co-Founder, QuellSecure
Recorded: May 7, 2026, at ViVE 2026, Los Angeles

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Episode Overview

This episode explores the growing threat of ransomware attacks on hospitals and how they directly impact patient safety, hospital solvency, and care continuity. Host Ed Gaudet sits down with Omar Hussain, a seasoned cybersecurity entrepreneur, now leading QuellSecure—a company innovating “ransomware containment” technology. Their candid conversation covers technical strategies, personal philosophies, entrepreneurship in health IT, and the human stories behind cybersecurity.

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Key Discussion Points & Insights

1. The Ransomware Crisis in Healthcare (00:51–02:34)

• Problem: Traditional approaches—EDR, backups—aren’t enough; hospitals still get breached, patient care gets disrupted, and recovery is slow and expensive.
  • “You spend billions of dollars buying an EDR SDR on an endpoint, but sooner or later, at some point, ransomware still gets through because all it does is evade it. And when it gets through, patient care is disrupted, patients have to be rerouted, clinicians are sitting around twiddling their thumbs...” — Omar (00:51)
• Consequence: Hospital shutdown risk, financial disaster, patient safety jeopardized.
• Industry Quote: “How you survive a ransomware attack? You have a great balance sheet and cash on hand. Otherwise, you're out of business.” — Omar quoting a CIO (01:31)

2. What is QuellSecure? The 'Containment' Pivot (01:56–05:47)

• Solution: “Ransomware containment”—QuellSecure monitors endpoints in real-time, detecting and stopping ransomware at the moment of encryption, typically after 6–8 files are affected.
  • “We act just like ransomware…we watch it one microsecond before it encrypts…the process that is writing encryption is malicious, and we stop it. And that’s it.” — Omar (02:02)
• Origin Story: Founded by repurposing prior tech to detect “write behaviors” unique to ransomware; a journey of innovation with co-founders David Ting and Anson Dorsey.
• Positioning: “Last line of defense, first line of resilience.” — Omar’s pitch, still in the works as possible tagline (03:53)
• Value Proposition: Simplicity, speed, and cost-effectiveness; installable in “less than an hour, five clicks”—removes the barrier of overly complex, expensive, or “tech weeny” solutions.
  • “If it takes too long to put it in, don’t bother.” — Omar (05:11)
  • Cost: “Lower than...$50. Pennies a day.” (06:07)

3. The Startup Spirit and Culture Reflections (06:37–08:33)

• Startup Journey: Bootstrapping, small team, passion-driven problem-solving.
• Comparison with Imprivata: Reflects on past impact and sets ambition for QuellSecure to become equally ubiquitous.
  • “It’s the most deployed piece of software on an endpoint in healthcare.” — Ed on Imprivata (08:05)
  • “Well, soon Quell Secure.” — Omar (08:11)
• Personal Philosophy: Go big or go home; build only what creates real impact.

4. Personal Stories, Lessons, and Mentorship (09:05–16:24)

• Risk-taking: Fun anecdotes about Burning Man, startup thrills, mentoring stories.
  • Memorable Quote: “Go big or go home.” — Omar (multiple times, e.g., 08:26, 14:54)
• On Building Teams and Culture:
  • “You build a great culture experience.” — Ed, on past collaborations (11:20)
  • “You want to solve a problem that will have an effect.” — Omar (07:53)
• Life Lessons: Passion is critical—without it, work isn’t meaningful.
  • “It’s either you believe or you don’t. It’s binary.” — Omar (14:20)
  • On being “Often wrong, but never in doubt.” (16:00)

5. Advice for the Next Generation (19:42–20:49)

• Skills for the Future: Human-centric skills (creativity, storytelling, reinvention) will matter most as AI and automation commoditize technical tasks.
  • "You need to build skills that are human skills, because the task skills will diminish with AI and a lot of other things, but human skills can't be replaced." — Omar (19:52)
• Storytelling: The ability to build and tell a story is key for entrepreneurs and leaders.
• Continuous Reinvention: “Reinvent yourself again and again...”

6. Closing Reflections and the “Wow” Moment (24:03–24:36)

• Connection: Omar’s biggest hope for ViVE: reconnecting with people and experiencing the energy of sharing something truly innovative.
• Demo Impact: “When you do a demo and someone goes, wow...I got the wow back.” — Omar (24:17)

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Notable Quotes (w/ Timestamps & Attribution)

• “You spend billions...but sooner or later, at some point, ransomware still gets through because all it does is evade it. And when it gets through, patient care is disrupted...” — Omar (00:51)
• “How you survive a ransomware attack? You have a great balance sheet and cash on hand. Otherwise, you're out of business.” — Omar relaying a CIO’s words (01:31)
• “We act just like ransomware...we watch it one microsecond before it encrypts...and we stop it.” — Omar (02:02)
• “If it takes too long to put it in, don't bother.” — Omar (05:11)
• “It should not be so difficult and expensive. I know healthcare doesn't have the money.” — Omar (06:14)
• “Go big or go home.” — Omar (08:26, 14:54)
• “It’s either you believe or you don’t. It’s binary.” — Omar (14:20)
• “You need to build skills that are human skills, because the task skills will diminish with AI...but human skills can’t be replaced.” — Omar (19:52)
• "When you do a demo and someone goes, wow...I got the wow back." — Omar (24:17)

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Memorable Moments & Chemistry

• The hosts’ friendship and candid banter add warmth, from recalling BlackBerry holdouts (05:27) to the infamous Imprivata band rehearsal (10:54).
• Playful reflections on aging, starting over, and their startup “battle scars.”
• Stories of high-pressure recovery roles in cybersecurity (“I have my resignation in my drawer...” - 04:30)

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Timestamps for Important Segments

• 00:51 – Defining the scale of the ransomware problem and impact on hospitals.
• 01:56 – How QuellSecure conceives ransomware containment.
• 04:29 – The cost of recovery and the burden on cybersecurity professionals.
• 05:11 – Simplicity and rapid deployment of new security tech.
• 08:05 – Reflecting on scaling previous products (Imprivata).
• 14:20 – Passion and entrepreneurial resolve.
• 16:00 – Leadership style: “Often wrong, never in doubt.”
• 19:52 – Human skills vs. AI: advice for new grads.
• 24:17 – The joy of demoing something that evokes a “wow.”

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Final Takeaways

• Ransomware containment is the new frontier—moving beyond prevention and backup, to stopping encryption in progress.
• Simplicity and affordability are key to deploying resilient patient safety measures in real-world hospital settings.
• Passion, culture, and connection are as crucial as technical innovation when shaping the future of healthcare IT.
• Personal fulfillment in startup life comes from solving meaningful problems and creating new stories.

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This episode is a must-listen for anyone interested in how modern cybersecurity stacks are evolving to directly protect patient safety, as well as for entrepreneurs seeking wisdom on building impactful companies in healthcare tech.

Transcript

[A]

Foreign. Welcome to Risk Never Sleeps, where we

[B]

meet and get to know the people delivering patient care and protecting patient safety. I'm your host, Ed Gaudet.

[A]

Welcome to the Risk Never Sleeps podcast, in which we learn about the people that are on the front lines protecting patient safety and delivering patient care. I'm Ed Gaudette, the host of the program, and today we're live from Vive 2026 in Los Angeles. I'm here with my old friend, good friend, mentor, amazing person. I love you, sir Omar Hussain. Love you too, Ed from Quell Secure. Dude, let's start off with what is Quell Secure?

[C]

So Quell Secure, we started because we realized the whole ransomware problem. There's gotta be a better way. There has to be some innovation somewhere. Today, there's only two ways to solve ransomware. You spend billions of dollars buying an EDR SDR on an endpoint, but sooner or later, at some point, ransomware still gets through because all it does is evade it. And when it gets through, patient care is disrupted, patients have to be rerouted, clinicians are sitting around twiddling their thumbs because you have to wait for backups to restore everything.

[A]

Hospitals go out of business.

[C]

Hospitals go out of the business. And I was talking to one cio. He said, you know how you survive a ransomware attack? You have a great balance sheet and cash on hand. Otherwise, you're out of business. So we said, there's got to be a better way. And with a lot of innovation and a lot of, how would I say, trial and error, we came up with a new concept that assumes breach. And what Quell Secure does is it provides ransomware containment.

[A]

Oh.

[C]

So the minute. So ransomware gets through, whatever it's got, we don't care. It'll evade.

[A]

Like a virtual sandbox.

[C]

No, it sits on every endpoint, uses machine speed, acceleration. So it's. You know the old saying, it takes a thief to catch a thief. Yes. We act just like ransomware. Just we watch it one microsecond before it encrypts. So we just sit small little endpoint right at the end. It's evaded everything. But one day, at one point, it detonates. And when it does, after about six, seven, eight files, we know that the process that is writing encryption is malicious, and we stop it. And that's it.

[A]

How did you come up with the idea?

[C]

We fell into it.

[A]

I know that, too. Tell us the backstory.

[C]

So the backstory is, we had built a bunch of technology to see the transfer of DHI on endpoints and, and there was a lot of other challenges with that. But along the way, David Ting, who's also the co founder, and Anson Dorsey, who's my other co founder, we decided that we had a new way, a new algorithm of detecting ransomware. And so the approach that we took was we repurposed some of the original perspective that we had and we said, okay, instead of looking for phi, let's look at for write behaviors that a ransomware would do. And it's been a journey, but I'm telling you, it's amazing. It's like six files. Come by the booth and I'll show you. And ransomware goes really fast. So the problem that we're trying to solve is say, hey, there's gotta be a better way. There's a new way to think about your ransomware protection stack. You still have your EDR should never go away. You still have a backup, but the backup should be only the last resort. Last resort, but you need ransomware containment. So what we say is we're last line of defense, first line of resilience.

[A]

Oh, I like that. Is that your tagline?

[C]

We're not sure yet.

[A]

We wait for you to come by

[C]

and tell me what the tagline should be. You know, you're the marketing genius.

[A]

You are a pivot. God, that's an unbelievable pivot from what David first started off in. Yeah, I love it.

[C]

Well, you know, Phi is a big problem. It's a very difficult problem. And it's. What do you call a compliance problem? Quell Secure. Solving a business problem. How do you keep running despite the fact your defenses didn't work one time? Yeah. And it's not like it happens every day, but it does happen. It does. And when it happens, the consequences are just devastating.

[A]

All bets are off.

[C]

All bets are off. And I was talking to a potential partner of ours and he was telling me he's also responsible. They're like a 2,3000 organization. And he's responsible on the cybersecurity team for recovery if they get hit by ransomware. And he said, you know, I have my resignation in my draw because if we get hit, I'm going to be dead in the manila envelope. Yeah. Might as well mail it and go home because the recovery shouldn't be that difficult. Yeah. So that's what we do with Foil Secure. We feel we can solve such a big problem and we've, you know, made it. Obviously it's easy enough that I can install it.

[A]

Oh, boy, it must be really easy.

[C]

It's really easy. It's less than an hour, five clicks. You know my. My mantra, like, you know, if you. If it takes too long to put it in, don't bother.

[A]

I remember having to force you to put the improv client on your device at one point. You remember that?

[C]

Yeah. You resisted.

[A]

And you and I were like the last holdouts of the BlackBerry phone. Oh, yeah.

[C]

Yeah. Well, things have changed. But we made it a lot easier. I mean, it takes less than an hour. It's. I don't know. We've. I'm very, very excited about it. Because it's designed to solve a problem that we don't think people are addressing. That there's got to be.

[A]

They're reacting to it.

[C]

They're reacting to it. Right. And they're reacting to it with a backup, which is a great idea. But if you can contain the problem, wouldn't that be great?

[A]

Yeah. And the cost to have a fully resilient system is very expensive.

[C]

Yeah. And our. I'm not even gonna share the price. Cause it's so low.

[A]

A$50.

[C]

No, lower than that. Pennies a day.

[A]

It's a chamois. Where.

[C]

Well, the thesis is. Ed. It should not be so difficult and expensive. I know healthcare doesn't have the money.

[A]

Why do we make it so complex for people?

[C]

I know. Like, I hate that. Like, I hate the fact that people go out of their way to make, you know, what I would call tech weeny software so that only they can run it, only they can use it. Things should be easy, simple.

[A]

It's good to see you out of retirement things. When did you leave? Boston.

[C]

I'm in New York.

[A]

New York?

[C]

Yeah. New York, New York.

[A]

Did you guys get hit?

[C]

I left before the.

[A]

Oh, you did?

[C]

But it did get.

[A]

When did you get out here?

[C]

We got your. Saturday.

[A]

Oh, me too.

[C]

Yeah.

[A]

I wish I'd known.

[C]

I wish I had known.

[A]

We could have played.

[C]

Well,

[A]

those days are over.

[C]

I don't play anymore.

[A]

All right, well, this is interesting. So I get to ask you some personal questions.

[C]

You ask any questions.

[A]

I know so much about you, too, and I'm trying to.

[C]

Problem? Why? Asking question. You know the answer. No.

[A]

But people don't know you, and you don't want them to know you're an interesting guy. If you weren't doing this job, what would you be doing?

[C]

Sitting on a beach.

[A]

Okay. You can't sit on the beach all day, though.

[C]

What would you be?

[A]

What are you most passionate about?

[C]

Exactly what I'm doing.

[A]

You know me. I know that. But you also. I Also know you. You have this book idea in your head still.

[C]

Movie.

[A]

The movie. Yeah.

[C]

No, no, I gave up on that whole. Oh, no, no. You know, I time after coaching, mentoring CEOs and helping companies out. But nothing was that passionate that I was willing to go all in.

[A]

You like to solve problems.

[C]

I like to solve a problem and I want to solve a big problem. It's sort of like you want to solve a problem that will have an effect. I mean, look at what we built with Improvada today, right? I mean, it's like unbelievable.

[A]

It's the most deployed piece of software on an endpoint in healthcare.

[C]

Exactly right.

[A]

What else is more deployed?

[C]

Well, soon Quell Secure.

[A]

Sounds like an Improvada partnership in the making.

[C]

Oh, probably.

[A]

Fran, I hope you're listening.

[C]

But seriously, it's one of those things like if you're going to do something, do something that's going to do it. Big, traumatic. Go big or go home.

[A]

Go big or go home.

[C]

There you go. Yeah, there you go.

[A]

So where are you off to next?

[C]

I am. You going to hims? Yeah. Going to be at hims.

[A]

Oh, good, you got a booth in hims? Nice.

[C]

It's not a booth. Well, we're a startup. Okay. Those days are gone.

[A]

Fair enough.

[C]

I'm opening boxes.

[A]

Well, I'll be in Vegas too, so.

[C]

Oops.

[A]

So I will text you. Maybe we can throw some dice together.

[C]

Yeah, maybe.

[A]

Oh my God, this is great. All right, so what is the riskiest thing you've ever done in your life? You've had some pretty risky.

[C]

Yeah, well, not all of them, but

[A]

just give me something rated G or maybe G plus pg, I guess.

[C]

That's cheap. I don't know. Burning Man. Burning Man?

[A]

Yeah. Burning man was.

[C]

Yeah.

[A]

Did you go this year?

[C]

No, I went in 2016, the year there.

[A]

Did you go again after that?

[C]

No, just the one time.

[A]

Just scarred for life after.

[C]

No, no, no. I wanted to go back, but it's a lot of effort.

[A]

Yeah.

[C]

You know, you're out there.

[A]

So tell us what you can tell us about Burning Man.

[C]

It's one of the single best experiences of my life. If you get over the sort of stigma or what are the preconceived notions of everything. It's a city filled with visual art.

[A]

Yeah.

[C]

That comes out of a dried up lake bed. 80,000 people, you know, radical self expression and, you know, like if you go to any city and you want to just go down one path. Yeah. It's probably going to be boring. But if you just look at the art that's out there. The music, you know, it's just a great vibe.

[A]

I have this vision of you on a bike at sunrise.

[C]

It's not a vision. You saw the picture.

[A]

Oh, that's what it was.

[C]

Losing your mind.

[A]

I am losing my mind.

[C]

Too much coffee.

[A]

What were some of your best memories of? Improv.

[C]

Oh, my God.

[A]

Come on. People are listening to this too, you know, by the way, they've sort of eradicated that, you know, our generation, if you will. I met somebody at an airport on the way to Aruba, and they had the improv a bag. And so I started talking to him, and he's like, no, I don't know you.

[C]

I. I've never heard of you.

[A]

No, no.

[C]

Don't know that.

[A]

Didn't know that. I'm like, they've completely eradicated us. Let's go with the myth.

[C]

The legends are gone. The myth gone. There's no more.

[A]

We had such fun.

[C]

We had. We did. We had a.

[A]

God. Remember the time you busted my ass about the band? We're not doing the band. I knew you were going to do this. You pulled me aside, you read me the ride ad. You better be at this meeting, not a minute late.

[C]

Yeah.

[A]

And then at the end of the night, you're hugging me, weeping like a little child. This is the greatest thing ever. You build a great culture

[C]

experience. Is that.

[A]

Yeah.

[C]

I haven't been in healthcare for 10 years.

[A]

Seriously?

[C]

Yeah. I've been out of health. I have not been to him's. My. I mean, mine's only five years old, but I haven't been to any healthcare thing for 10 years. Yeah. And being here, the number of people, old friends, it's like going to high

[A]

school, high school reunion.

[C]

Just amazing. And you certainly feel the warmth and, you know, it's just. And you realize that, you know, you did something good. Like, people appreciate it and they still talk about what we built.

[A]

They do. Everybody knows it's still out there, you

[C]

know, and so that's the good part of it.

[A]

And I saw Jen Ryan yesterday.

[C]

I saw her yesterday.

[A]

Did you? Yeah.

[C]

Out of the blue.

[A]

Exactly. I know. And I just saw Claire and then

[C]

she started sharing stories to my new team. And I don't believe anything that wasn't really me.

[A]

How many people do you have here?

[C]

Well, here we only have four people.

[A]

Four people. That's good.

[C]

The company's 12.

[A]

Yeah.

[C]

Wow. Oh, my God. It's a startup, dude.

[A]

You're back in startup land. Oh, my God. Stick to see the master CD in the drawer. You're not shipping it. I remember.

[C]

You do remember everything.

[A]

Chris Jaw. God bless him. Have you talked to him at all?

[C]

No, I haven't talked to him in a long time. But here, the downside with all the sad stuff is you can't put the CD in the drawer because it's not ready.

[A]

No, no, you can't do that. No.

[C]

But I still do that. By the way, we're not doing this.

[A]

Yeah.

[C]

You know my guys. No, you've been learning.

[A]

When did you join Quell?

[C]

Well, we got refinanced and restarted right at the end of 2024.

[A]

Yeah.

[C]

Right. So you've been working on 2025? January 2025.

[A]

I missed those whiteboard sessions.

[C]

Oh, my God. Unbe. I don't know how to communicate with our whiteboard. By the way, my. My new marketing person, she's realized that whenever we sort of have shared work space that we go to.

[A]

Yeah.

[C]

And, you know, she saw me get irritated with the markers because in the shared workspace at the. You know, the whiteboard.

[A]

Yeah.

[C]

The markers. Always unused.

[A]

Yeah.

[C]

Dried up.

[A]

Yeah, whatever. Exactly.

[C]

So she carries markers for me. Let me show up, and I throw one of the markers in the trash can. I got a whole box of them for you.

[A]

I still. I have photos that come up now and with the images from the whiteboard.

[C]

Yeah.

[A]

It's the famous Kalowski image, if you

[C]

know what I mean by that.

[A]

It's so filthy.

[C]

Now we're talking about that. Yeah. So fun.

[A]

No.

[C]

You know, the best part of it is that I can't tell you how excited I am about what I'm working on. It's just, like, fun again, you know, it's just like. Yeah, it was fun yesterday when we were, like, unpacking boxes and I was lugging freight. I know, I know.

[A]

It's good to get your hands dirty.

[C]

It is.

[A]

Dirt under the fingernails is a good thing.

[C]

It is. It is. And, you know, it's interesting when you are passionate about something and you've always known this. Yeah. It's either you believe or you don't.

[A]

It's binary. You can't.

[C]

It is. You cannot spin it. You can't convince yourself. But when you are passionate, believe that you're on something, then. Yeah. It's a whole different world. Change the world. Yeah.

[A]

Biggest lesson in your life.

[C]

Biggest lesson.

[A]

That's a. I know you've had a lot.

[C]

That's what I'm thinking. Which big one should I go with? What would work on this podcast? How do I make Ed look good? No.

[A]

Make yourself look good.

[C]

Oh, no.

[A]

Come on. You've had so many lessons.

[C]

I don't know if they're lessons. I think there's just literally. And I used to say this all the time, and I still say this. And this is the lesson. Yes. Go bigger. Go home. Just take. Be passionate. Care about what you do. And I've known this because I. For 14 years, I was passionate in Provada. Then everything else was interesting after that. It was good work, intelligence.

[A]

Those opportunities are hard to come by.

[C]

But it's very hard to find lightning in a bottle. And now I go to bed thinking about this. I wake up thinking about this. I'm in the weeds on the design of a button. Should we put it here? Should we put it there? Driving new set of people crazy. You know, people are handing out voodoo dolls of Walmart so they can.

[A]

So many memories are coming.

[C]

New crew of people getting ready for therapy.

[A]

Yeah, exactly. A whole wave of therapists now. You're. No, but you got to be patient, Rich.

[C]

I think that's the only thing I realized. Maybe I knew it, but I realized it's later.

[A]

That also often wrong, but never in doubt.

[C]

Often wrong, never in doubt. In fact, I say that to my team.

[A]

I say it all the time.

[C]

We get into arguments.

[A]

You're in my head all the time, Omar.

[C]

Okay. I don't want to necessarily go there. Please edit that out. I don't want to be inside his head at all. Nothing good has ever come out of that. That's true. That's true. You're right. Is that, you know, you don't get too personal. It's business.

[A]

It's just business. Yeah.

[C]

And come up with the best product you can possibly build. Tell the best story.

[A]

Yeah.

[C]

And if you've got the best, the rest will take care of it.

[A]

I remember a great lesson you told me. So I started with you in improvat on that journey, and I ran into a little bit of a personality conflict with one of the executives. I don't know if you remember this. And I went in and I was complaining to you, and you looked at me and you said, did you go out to dinner with him? Did you talk to him? I'm like, no. You said, get the hell out of my office. Go take him to dinner. It did solve it. Did you know? It was so true. And I don't think I ever bitched about it. Anything else after that? Yeah, Yeah. I just thought that was a really great lesson. You've got to engage with people and you're Gonna have conversations.

[C]

Honest conversations.

[A]

Honest conversations. Hard.

[C]

If it's honest conversation and it's not personal, then it's a good conversation. Exactly. Yeah. We do know how to have those kind of relationships.

[A]

We do.

[C]

We do.

[A]

Okay. Go back in time, 20 year old self. What would you tell little Omar?

[C]

20 years old, go into finance, become a private equity guy.

[A]

A Junior Woodchuck.

[C]

Yeah. I would have been then by now.

[A]

Now you wouldn't be here flopping boxes.

[C]

Yeah, I know. I don't. You know, there's no such thing as telling yourself. Yeah. Because the person you were there, you were never going to be there. You had to make those mistakes to become who you are. Right.

[A]

So wise. Yes, sir. You're so right.

[C]

Those mistakes, then you would never be here.

[A]

I know. I probably would say, you know, buy Microsoft, take all your money and just put it into Microsoft or Apple or any of those. Yeah. There's always Nvidia was.

[C]

It's not like we're still.

[A]

We were 20. Nvidia wasn't around. We were 20.

[C]

Oh, no, no. Not maybe we're 20, but it was definitely around 20 years ago.

[A]

You could do it now. Yeah, absolutely.

[C]

Even 20 years ago.

[A]

If you watch, you should buy Amazon right now because Amazon is so depressed.

[C]

Yeah.

[A]

Right now.

[C]

You're still trading.

[A]

I am a little bit. A little bit. I got burnt. I think I told you.

[C]

Thanks to you, I got bird too.

[A]

I learned my lesson. So I've been humbled. So, yeah. Having fun like you, that's all that matters. Solving problems, staying intellectually curious and challenged.

[C]

Right, Lorraine?

[A]

And trying to survive. My wife who's dealing with the snowstorm right now.

[C]

Yeah. She's not happy with me. Yeah. That's why you should move to New York. Live in an apartment. You don't have to worry about any of that stuff.

[A]

Yeah. I don't know if I could get away with that. I have a grandchild now. I have a grandson.

[C]

Oh, my God. My God. Yeah.

[A]

I have another one on the way. Lauren. Oh, yeah. Lauren had a grandson. He's almost a year. He'll be a year in March.

[C]

Yeah. Good for you. Yeah. Look at that.

[A]

It's our whole world.

[C]

Look like a grand.

[A]

It's our whole. Thank you. I'm still coloring my hair. It's shrinking though. It's going the wrong way.

[C]

We will talk about that later. But the real issue is, do you really need to color your hair?

[A]

Yeah. You know why? I don't want to see my father in the mirror. Okay. I don't want to See that guy? I look too much like him, so.

[C]

Yeah.

[A]

Unlike my brother, who looks like my mother.

[C]

Okay, I could. I'm not saying a word here because I don't know which part of this podcast will cut paste because nothing good has ever come out of a conversation recorded with you or with me.

[A]

Yeah. Recorded it all.

[C]

Yeah, I know. That's cool.

[A]

All right. What advice would you have to students coming out of school that want to get into business? Healthcare, it, Start a company, Entrepreneurship.

[C]

I think that this is one of. Probably a great time to really differentiate yourself in the sense that you need to build skills that are human skills, because the task skills will diminish with AI and a lot of other things, but human skills can't be replaced. The ability to be creative, to think outside of the box, to question an assumption, to take no BS from anybody, you know?

[A]

Yeah.

[C]

To invent yourself. To invent, reinvent yourself, reinvent yourself again and again. Right. I think a lot of the times people just don't know how to tell a story.

[A]

Yeah.

[C]

How to build a story.

[A]

It's so true, you know?

[C]

Learn how to tell a story and build a story, and the rest will take care of itself. It doesn't matter what you sell, what you make, or how you do it, but just have a good story.

[A]

Yeah.

[C]

And make memories. Because you know what? Look at us 20 years later. We're still.

[A]

We're still doing it.

[C]

Still creating stories and memories. We're not living off the old ones.

[A]

I know. I don't feel like I'm. You're 60? What? Three? I don't know.

[C]

Sorry.

[A]

It's just a number.

[C]

No, no. I mean, but I don't feel.

[A]

Do you feel that? I feel heavy, but I don't feel old.

[C]

Believe me. I have more energy than most people in my company. And they're all in their 30s. I know.

[A]

Like. Like, who's gonn us? Yeah.

[C]

Like, I gotta go home. It's ten o' clock at night. It's nine o', clock, you know? I know. It's unbelievable. Nine o'. Clock. That's when we start doing work. We start.

[A]

That's right.

[C]

Yesterday, like, all my. My team here, we had dinner, had a drink. Everybody's going back to bed to go to sleep. Yeah, I go back. I'm not sleeping. I got, like, all these emails. I'm, like, firing off, hey, this PowerPoint, we got to change this. This one slide, you got to change it right now. Texting, like, when you wake up in the morning, it's ahead of me. Get It.

[A]

Oh, my God, that's so great.

[C]

Yeah, yeah. But those are the things that drive, drive, drive.

[A]

Yeah, 100%.

[C]

And I think that that's where sometimes people lose. It's not a job. It's a wheel.

[A]

It can't be a job. It's a job. Then.

[C]

Then what are we doing here?

[A]

Yeah, you do any job?

[C]

Yeah, any job.

[A]

Yeah, I agree.

[C]

Things that you believe in, we're going to have an impact. That's all. And I'm just really lucky. I mean, it's funny is I never thought after Improvad I'd be this excited about anything.

[A]

Yeah, Yeah, I could see it. I could see it. Your aura is, like, purple. It's glowing. It's gold and fringed with.

[C]

It's a bigger orange because I've become bigger. Well, that's true.

[A]

Well, we both have, but no, that's true. Like. Yeah, I know. You could see it in your eyes. You're alive again. It's nice.

[C]

You know, we. We've always said, you know, go big or go home, but I'm going home big.

[A]

God, so hard. Are you going to take the shot ever? You thinking about the glp?

[C]

Okay, please. I'm going through an existential crisis. Are you? Yes, I am.

[A]

Me too. Dude. Dude. I have never been this big. I can't. No matter what I try, I try fast.

[C]

You know, I like to cook.

[A]

I love food.

[C]

You know, I cook even when I'm like, you know, like other people do. Play the guitar, go to the gym for whatever the hell people do to get thrills, or relax, you know.

[A]

Ye.

[C]

Make some food.

[A]

Yeah. What's your favorite dish to make?

[C]

Oh, there's too many. But, you know, I really. I follow these chefs, and I buy the tools, experiment. But my latest new thing is, like, you know, anchovy toast and anchovy pasta.

[A]

What is that?

[C]

Oh, my God. It's delicious. That if I made it for you, it would just.

[A]

Oh, really? My move in.

[C]

That's the danger my new discovery is. I don't so much. With an injury.

[A]

I don't. I don't think the world would know how to deal with that if we live together.

[C]

Well, I don't think wives or girlfriends wouldn't do that either. Let's not go there.

[A]

I stay with John Milton once, and

[C]

I hope he's hearing this.

[A]

Oh, my gosh. All right, well, last question. What do you hope to take away from these next three days?

[C]

Four days? I just hope to reconnect with lots of people. I'm loving telling a story and you know, you'll know this. You look for that moment when you do a demo and someone goes, wow.

[A]

Yeah, that wow moment.

[C]

I got the wow back.

[A]

Yeah.

[C]

Everybody who sees the demo goes, wow. That's pretty cool. Got the wow back. I love that. When you get that wow back, there's nothing like that. Everybody who sees it goes, wow. That's cool. Exactly. This like inside out but busting with pleasure that we got a while.

[A]

Awesome. Ed Goddead Risk Never Sleeps Podcast if you're on the front lines protecting patients safety and delivering patient care, remember to stay vigilant because Risk never sleeps.

[B]

Thanks for listening to Risk Never Sleeps. For the show, notes, resources and more information and how to transform the protection of patient safety, visit us@ that's C-E N S I N E T dot com. I'm your host Ed Gaudet and until next time, stay vigilant because Risk never sleeps.