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Dr. Robin
Welcome to Robin's Nest. Many of us feel a deep bond with animals, from the pets we cherish at home to the endangered species in nature. Join us for lively, informative conversations where together we will build a more humane world. Today we're honored to share the story of a true four legged hero, Sergeant Bo, the 2025American Humane Hero Dog Award winner, and his devoted handler, Fay Okert. Fay, welcome. Welcome to our American Humane Sanctuary. And you're here with Sergeant Bo, the 2025American Humane Hero Dog. Congratulations.
Fay Okert
Thank you. And thank you for having us and all that you do for the hero dogs and other animals around the world.
Dr. Robin
First of all, you are a hero as a police officer serving your great community, then going in and serving in the schools where we know kids are traumatized. It's a very different environment today in a school than it was when I was being raised and you were being raised. And then of course, you know you're going to be partnered with the dog. You see him, he's not exactly what you looked for, but you got him anyway because she said he's going back home with you, the trainer. She did. And then you're going to take him to schools and he's already got a second chance story. So I just love, I love the love of this. And right there, that's the whole mission of the Hero Dog Awards. But there's something else, friends, that you must hear. And this goes into the heart of what makes this dog and this woman so special to me. And be prepared, have a tissue route because I want Fay to tell us the story of the Covenant School shooting tragedy.
Fay Okert
So he came to work for us January of 2023, so, so I'd had him three months when on March 27th of 2023, we had a shooting school shooting in Nashville at the Covenant School. We had not been there prior. So we heard the call, well, we heard the call go out, everybody starts that way. And we knew that we would be somewhere. So we went and waited until we figured out where the kids were going. And so they asked us, as soon as the buses arrived at the church where the kids were going to be reunited, they asked us to get on school buses. So you can imagine, I'm like, I've had the dog three months. He was only six months off of being astray on the streets. That in itself shows that it doesn't take a lot of training. It doesn't take, it takes the basics and a dog that can love. So when the buses got there, we get on the buses with the kids. And he walked right up on the bus like a trooper, like he had done it every day. And you instantly could see the kids direction towards him. And you could just feel the tension when you got on the bus. And it changed when he got on there. So we explained to him what was going on and we actually had smiles, if you can believe that after what they had been through and a horrific
Dr. Robin
school shooting, too many children have faced three.
Fay Okert
Three died that day. Three children died and three adults died that day.
Dr. Robin
Six people lost their lives.
Kelly Brownfield
Yep.
Fay Okert
So we. Once we got off the buses, we actually made it to the end of the building where the kids were going to come in before the kids ever. Before the kids ever got there. And so we greeted each and every kid, each and every student they got off the bus. And staff members, we kind of forget about the staff sometimes.
Dr. Robin
Can't forget about the staff always. They're the heartbeat people.
Fay Okert
People always say the police were the heroes that day. No, the staff was the hero that day because they're the ones that kept more the numbers down because they did what they needed to do. So every. Everybody greeted them and we spent the rest of the afternoon and it seemed like it was forever in the room with the kids. And they were all divided up into classes and grades. And we walked around and he'd lay down with a group of kids and he had trading cards and there was probably kids that had six or seven of them because they'd come back and get more and more. And I have pictures where, I mean, they just laid on top of him. It's amazing what he did that day. I remember one teacher coming up and we had sat with a student and she said, oh, he needed that so much. I don't know why, because she didn't say that because they all needed it. Then we had one student, they came and got me and they said, can you come and sit with our friends? She's really upset and she couldn't find her sister. So he. He did an amazing job that day
Dr. Robin
and so did you.
Fay Okert
I give him the credit though. I did him the credit. I don't. We didn't stop. I didn't realize it till afterwards. I got to thinking about it. We never took a break. I gave him some water and we stayed for hours. We stayed until the very last person left the church. It wasn't until the last student was gone that. That you could. I couldn't tell who was staff and who was students. I didn't know anybody. And when the kids were gone, you could tell then who the staff was. So we stayed for them and their families and till the last person. And then I had made a promise that when they went back to school that we would be there. And we were. When they come back, they were going back to a church because they obviously couldn't go back into their building. And I knew the impact we made because we were standing there waiting for the kids, and they were getting out of the car and they were coming up to him and calling him by name and hugging him. And I'm like, you just went through what you went through, but you remember a dog's name, of course, you know, and then I had parents getting out of the car, and they were telling me that. They were telling me that their child didn't come home and talk about what happened that day. Their child came home talking about this dog named Sergeant Bow. And they were all happy to meet Sergeant Bow. So we. We've kind of made it. We made it our mission. We go back some weeks, but we started out, it was a few times a week, but even now we're not with the police department. We drive about an hour each week to. To make sure we go each week. And because I know on the first year's anniversary, it was the day of. It was a job. It was a job for us. It didn't know anybody.
Dr. Robin
Sure.
Fay Okert
You know, it's. It's hard, but now it's not. It's not a job. They're family, and we've become part of their family. And. And you just can't ask for a better relationship with kids than a dog. And the things that he did that day. I mean, when we talk about unconditional love and the love that he showed them, and then I have to sit and think that six months prior to that, he was roaming the streets.
Dr. Robin
Well, Faye, thank you for being here in Robin's Nest. We're so proud to.
Fay Okert
Beautiful. Thank you for having us.
Dr. Robin
And congratulations. Sergeant Bowe. Today on Robin's Nest, I have the privilege of speaking with Sergeant David Rowland of the Gastonia Police Department in North Carolina. David is Beau's handler, the remarkable bloodhound. And this year's hero dog award winner. David, congratulations for you and Bo. Hero dog of the year, Bo, an incredible representation of the best of the bloodhounds, right? The best of the canine units. And I know everyone in Gastonia, North Carolina is cheering you on. Congratulations on this great win.
David Rowland
Thank you so much for having us and honoring Bo and his story. We really. We really appreciate this opportunity to Shine a light on him.
Dr. Robin
Well, it's shining on the light, just not for him, but for all canines working in law enforcement, too. But what a great story of heroes. What we always say, David, on both ends of the leash. And I don't want you to blush on that, but it's really the case because, you know, it's really an incredible story. So can you share with our listeners here in Robin's Nest today about this great story of you and Beau coming together and your work at the Gastonia, North Carolina Police Department?
David Rowland
So Beau had literally just got certified. This would have been in October of 2023. So he's around eight months old at this point.
Dr. Robin
Eight months old.
David Rowland
Eight months old. And so we get a phone call. I had just put my kids to bed and literally got my phone out. Gonna start scrolling through social media like every adult does now, right? Yes. And I get a phone call from the night shift commander letting me know, hey, this is what we got. There is an autistic child in a residential, very large residential neighborhood. And it's very sad. The child was in a foster home and just found out that he was being adopted. And it triggered the child. I guess he had gotten comfortable with the foster family. So it was very heartbreaking.
Dr. Robin
So he wasn't going to be adopted by that foster family, somebody else.
David Rowland
So he was. Yeah, so it crushed him. It crushed him. And he had an episode and ran out of the house. The foster father tried to find him, locate him. They called some neighbors, the neighbors came together. Everybody started looking for this child, and no one could find him. I get called to the scene about an hour and a half after the fact, after they put drones in the air, trying to use heat, heat signatures, see if they can't find anything. Just couldn't find anything in the neighborhood. So Beau gets there. We are giving. He got a pillow sheet or a pillowcase sheet, and we put that there at the back door where the last point he was seen. So Beau was introduced to that odor. So not only is Beau having to look for that odor, but he's also having to discriminate against the other odors that are there, which is the foster father, the foster mother, the neighbors, other police officers on the area. So there was about 30 people that Beau had to discriminate against.
Dr. Robin
And by that means, you're just eliminating all their scents and focusing on the child's scent.
David Rowland
Yep, yep. So we call it. Yeah, we call it odor discrimination.
Dr. Robin
Yes.
David Rowland
And that's something that, you know, they're tested on every year. All K9s are when they get certified.
Dr. Robin
Yes.
David Rowland
So, you know, Beau's introduced to that. And we work it and work it and work it. And eventually we get to a patch of the yard. I'm like, has anybody went through this path? And the officer on scene is like, not that I know of. And then Bo takes off, and we track a couple streets over. You know, we get to a backyard, and there's some animals outside, so we have to work through that. We eventually get to a creek, track through a creek.
Dr. Robin
Oh, my.
David Rowland
And we get out onto another road. At this point, we have something called perimeter officers. And perimeter officers are basically officers. They stay in their patrol car. They activate their blue lights to that way. If anybody's there, they kind of stop, they lay down, they don't move. So we have perimeter officers in the area. And we're coming up into this backyard, heading to the main street, and there's an officer that's right in front of us at this intersection of this main street. And I'm on the radio asking at this point, I got a drone following us at this point if they seen anything around us, because Bo goes something called head up. Head up, meaning odor is in the air, meaning fresh odor. Because our scent on our body likes to. It goes up in the air because it's hot. Hot air rises, right? So when dogs are popping their heads up like that, that means that they're in odor called a scent pool, right? And so I'm like, hey, you know, he's. He's head up. You got anything? So I'm on the radio, I'm talking. The guys got flashlights looking everywhere, because, you know, it's 11:30 at night, and next thing I know, about 30 yards in front of us, there's some Halloween decorations. And the kid was hiding behind the Halloween decorations, which has a light in it. So that's why our thermal sensors couldn't distinguish between it. So he's hiding in this Halloween decoration. He takes off running. And our perimeter officer's right there and was able to stop him and calm him down. Beau went over and, you know, we let him pet Beau for a little bit until the foster family got there and was able to take custody of him.
Kelly Brownfield
Really?
Dr. Robin
Bo saved his life because he could. No. Tell him what could have happened.
David Rowland
No, because, like, literally, there was. Were there, because Bo's never heard. Bo's never heard coyotes. And there was coyotes howling and. And yelping. And if you've never heard coyotes yelping, they. When they're in A pack. It makes it feel like there's a hundred of them out there.
Dr. Robin
Yeah.
David Rowland
Just the way their voices are.
Dr. Robin
Yes.
David Rowland
And so Bo was just freaked out by that. But literally, it was in a field right next to the house that we were in, right on the other side of this creek. So, you know, the kid could have, you know, drowned because the creek was pretty deep. He could have got lost into a large patch of woods that's there where those coyotes were. And, you know, it was frigid temperatures and stuff, so there's really no telling, you know, when these children are having these episodes. They could really fall and get hurt. They're not thinking clearly. It's just, you know, it's tragic.
Dr. Robin
100 kid.
David Rowland
Yeah.
Dr. Robin
They're a child, and this child is on the spectrum. And what I love, love, love is that it was Beau at eight months old, paying it forward. And you as a father, getting late at night, too. That had to really. It's a good feeling to save a child, 100%.
David Rowland
Yeah, it's. It's. When we find people with these dogs, it's. It's. It's one of the best feelings in the world. It's like jumping out of an airplane.
Dr. Robin
Yeah.
David Rowland
Every time we find somebody, it's. It's. It's just everything that we've sacrificed and done, all the training that we've. We've went through in that moment, it's like it was worth it.
Dr. Robin
Yes. Well, that story itself gives me goosebumps, and it's one of the many reasons that Beau won this very prestigious award. So thank you for all you do, and thank you for serving for your community so beautifully. And importantly, thanks for being a representative to pay it forward for other canines as well, that they serve as these important ambassadors in our hometowns.
Jeff
Yeah.
David Rowland
Well, thank you guys for, you know, American humane, you, all the staff, for giving us this platform, giving us this crutch as we were talking about earlier, for our department to lean on, you know, to be that bridge between the community and law enforcement. So thank you guys, and thank you for telling both story. It means the world to us.
Dr. Robin
We're here today with Kelly Brownfield. She is the 2024 pet parent handler of Maverick. Maverick is the USO therapy dog who claimed top honors in our 2023 Hero Dogs. I'm so Kelly to have you with us. Thank you so very much.
Kelly Brownfield
Thank you for having us.
Dr. Robin
You share with us that Maverick is a USO therapy dog, and in that role, he sits with the families of the fallen. Please Tell us what that means.
Kelly Brownfield
So it touches my heart every time. And I don't care if it's raining or sunny, I have to have those sunglasses on when I'm working with them out there. And when he's sitting with families, the fallen, we team up. And they will actually escort Maverick will sit by that child's side or children, if there's multiple kids during the service members burial. And so.
Dr. Robin
So this is a gold star family type of situation where a service member's been lost in the line of duty.
Kelly Brownfield
Absolutely.
Dr. Robin
And they have children. And that funeral has to be so confusing and so emotional and so tragic for the child. And there you are with this gentle giant.
Kelly Brownfield
You know, I always say he's there to be their rock. And when that parent sees this is the USO canine, it almost gives them a sense of relief to where they can take time to focus on something else, you know, because there's so much going on during that day. And I always give each child Maverick's challenge coin, his military coin. And I always say, if you need anything or if you're having a hard time during the service, just squeeze it. And I can't tell you how many times I just see the children just squeezing. But Maverick will literally up and sit on the chair next to them, and you'll just see the child holding onto him, literally being near rock. And then at times, we also get requests from families of the fallen where they've never seen their loved ones tombstone in place. And that's the first time that they see the name on that headstone. Oh, wow. A very emotional time. And so we'll get requests for Maverick to escort the children to the grave site and sit with that child while they process that moment. Because seeing that the name in stone makes it real in a way. So we usually will lay Maverick down with the child a lot of times, depending on their age, sometimes that child will write a therapeutic letter to that fallen member, whether it be a father, mother, sister, brother, and just write a letter while leaning on Maverick. And we give them all the time they need. But it is one of the most important missions, I believe, that's needed.
Dr. Robin
I would agree with you so much. And it's not just Maverick doing this work. Kelly, you are too such an angel. Such an angel. There's another group of people that you and Maverick help. It's incredible. Those who are on suicide watch are wounded warriors facing PTS and tbi, and they're on suicide watch. Tell me, what do you and Maverick do in those cases?
Kelly Brownfield
You know, I think that is the most. It's hard. You go in. And as one soldier told me, that's when she realized the true meaning of unconditional love. She had been there a little bit, and no one. She wasn't accepting any visitors, anything. But she didn't know we were there for her. Because I'm allowed to go to the ward at any time, and we were asked to go see her. And I just remember her seeing Maverick. Maverick jumped up on the couch with her and just her holding him and just rocking and just to see that rock. And it was emotional, like no words had to be spoken. And it was a couple years later that specific soldier came to the USO to thank me. And that's when she told me the moment she saw and had Maverick in her arms was when she realized what unconditional love was supposed to be.
Dr. Robin
Isn't that beautiful?
Kelly Brownfield
And that she was actually processing out of the military, that she wanted to come by and make sure that we knew how important that moment was in her life. And that was the moment that chose her mindset.
Dr. Robin
Yes.
Kelly Brownfield
And that made her want to take the steps to get better. It was incredible.
Dr. Robin
I know that you've inspired so many people through sharing, and we're grateful. Today we're focusing on one of the most remarkable dogs in the entire world, Ethan, the 2022American Humane Hero Dog Award winner in the shelter dog category, and his handler, Jeff. Welcome, Jeff and Ethan. Not sure if we can hear Ethan. Maybe some barking and panting. We love you, ethan. Welcome.
Jeff
Hey, Dr. Robin, how you doing? Thanks for having us on.
Dr. Robin
Oh, my gosh. It wouldn't be our wonderful podcast without you guys, for sure. Oh, my goodness, Jeff. So proud to know you. So proud to know Ethan. My goodness, you have such a great story to tell, so many lessons we can learn. And importantly, you have been an agent for change for animals, and I'm so, again, proud to know you. And congratulations for being our Hero Dog of the year. Jeff, there's so much to know about you and Ethan. Please tell us all your story.
Jeff
Well, Ethan's story is really pretty remarkable. So many little small things had to go right along the way just for him to even live, really. His life started by being abused. He was starved. He was deprived of water. He was left for long periods of time in a small, confined space where he couldn't get up. He had pressure sores on his legs that were down to the bone where he wasn't able to move. Thankfully, mercifully, someone who knew the condition he was in went and took him, thinking that they could help Ethan, and they took him to their house. I think they thought they were going to clean him up and save him. And they. They douse him with dawn dish. Dawn dishwashing liquid, trying to clean him up. And then quickly realized he was in much worse shape than they even imagined and that they were going to have a dead dog on their hands pretty soon. So they loaded him in their car, and on a cold January day in 2021, they brought him to the Kentucky Humane Society parking lot, where they pulled in a spot, they threw out a urine and feces covered bed, and then they threw Ethan on top of it and they drove off. I'm sure thinking that if he wasn't dead already, he was going to be dead in a few minutes. But there was a wonderful family who was. Who was coming by that day to drop donations off to the Kentucky Humane Society. And as they were pulling out of the parking lot, their son, who was, I believe he was 11 at the time, Tatum. He saw Ethan in the parking lot and alerted his parents, who called our phone number. It was during COVID so the building was closed to the general public. And we had a staff member who rushed out there and without even thinking twice, scooped him up, brought him into the vet area. And when she came through the door, their first thought was that, you know, this dog was dead and there's really nothing we can do for him. And then he took a breath, and that's really when the real life saving began. They somehow got him stable. You know, they had to use a kitten needle. He was. His veins were so dehydrated, they had to use a kitten needle just to get some fluids in him. So they get him stable. He goes home with a vet tech that night on an iv, and he begins seizing in the middle of the night. And so she loads him in the car, rushing him to the hospital, stopping at every red light, every stop sign, and just reaching in the. In the backseat just to see if he was still breathing. He gets to the hospital and he. He ends up being at the hospital for five days. He comes back to. To khs, still at that point, still unable to walk. And so my story with Ethan really began. The first few minutes that he was dropped off, they. They called me and said, jeff, someone dropped a dead dog, a dog off in the parking lot. Can you check the cameras? So I checked the cameras. I find a car. But through sort of the rumor mill of the shelter, I heard that he was still alive. And so I thought I would I would check in. And so I popped my head into the vet area and he. They were taking care of him up on the wet table. And there was something about him. At that moment, I just knew he was my dog. You know, maybe people know what I'm talking about. But I saw him and I thought, you know, this is my dog. And so I let them do their work. And I started texting the vet later that night asking how he was doing. That's when they told me that they had named him Ethan. And she said, jeff. You know, all weekend long, she kept telling me, jeff, don't get your hopes up. This dog is, you know, is not going to make it. He's not doing well. You know, but each day he got just a little bit better and a little bit better. And I thought, you know, this dog has not had any love in his entire life. And I was just going to make sure before he passed away, he was going to know that somebody cared about him, and that sort of began. I kind of like to think of Ethan's life in, like, three different things. You know, the first part of his life, he was abused and mistreated. And then he had a second part of life where he was just a fight to stay alive. And then. And then he became a part of our family. We adopted him. He became a part of our family. And his story just connected with so many people that we, you know, continue to social media. And I just wanted all these people to be able to follow his story because Ethan has gotten so popular and people just love his story and they're so drawn to him. We began to do some. Some advocacy for some better animal welfare laws in Kentucky. And so we visit the state Capitol, and we'll go and watch the House in session. We'll watch the Senate in session.
Dr. Robin
Jeff, I saw pictures of you with the governor of Kentucky and Ethan, that was a wonderful photo.
Jeff
When we came back from Florida from the American Humane Hero Dog Awards Gala, and Ethan had won, the governor's office reached out and wanted to know if they could do something for Ethan. And so, you know, we had some conversations about it back and forth about what would be the best way to honor him. And so the governor named January Ethan Almighty Shelter Animal Awareness Month.
Dr. Robin
Oh, my goodness. Say that again. Ethan Almighty.
Jeff
Ethan Almighty Shelter Animal Awareness Month in the state of Kentucky.
Dr. Robin
That is wonderful. So a whole month devoted to our incredible, amazing Ethan. I love that.
Jeff
Yeah. And we came down to Frankfurt to meet with the governor and brought over a hundred people with us. And the plan was just to kind of meet with the governor in his office. And so many people came that he felt compelled to come out into the rotunda to sort of give a speech and welcome everybody and thank everybody for coming and talk about what a great representative of Kentucky and shelter animals that Ethan is. Just recently, just this week, we found out that there is a hotel in downtown Louisville that we've designed a banner that's going to go up 60 foot long by 20 foot tall of Ethan as such a proud representative of Louisville and of Kentucky.
Dr. Robin
I love that. That's so wonderful. That is. You know, the purpose of the American Humane Hero Dog Awards, now in its 13th year, is to celebrate these amazing, amazing dogs who have lived an extraordinary life and have made a difference. And the story of Ethan coming back, what a fighter he is. A fighter for his own life. And then to pay it forward with you, sharing this platform with so many other people. And importantly, the family of Ethan is actually paying it forward with medical expenses for other dogs in need. And today, Jeff, I am so proud to tell you because we're always so touched by the story of what Kentucky Humane Society did for Ethan that we are issuing a second chance grant in Ethan's honor to Kentucky Humane Society so that they can pay for the next animal.
Fay Okert
Thank you.
Dr. Robin
That needs emergency medical care. So that grant will be issued on behalf of American Humane Second Chance Grant Fund and pay it forward for Ethan at Kentucky Humane.
Jeff
Thank you so much. I really appreciate that. You know, the things that you see done in shelters is just amazing, but it takes people and it takes volunteers, and it takes staff, and it takes donations, and it takes everything to come together to really help these animals that are in shelters.
Dr. Robin
Wonderful stories, wonderful people, and wonderful, magical heroes on both ends of the leash, just like you. Jeff, thank you so much for being in Robin's Nest today. We look forward to seeing you on the red carpet at the Hero Dog Awards.
Jeff
Thank you so much.
Dr. Robin
Thank you for tuning in to Robin's Nest. We want to hear what you think. Please make sure to review the podcast on your podcast platform. Watch for upcoming episodes that will include new and exciting discussions. If you love animals, you'll love this season of Robin's Nest.
American Humane’s celebration of extraordinary Hero Dogs & the human-animal bond
Host: Dr. Robin Ganzert
Release Date: May 18, 2026
In this heartfelt episode, Dr. Robin Ganzert spotlights the transformative stories of several American Humane Hero Dog Award winners, their handlers, and the deep bonds they share. Listeners hear first-hand accounts from those on “both ends of the leash,” from canine heroes providing comfort after tragedy, to therapy dogs bringing hope to military families, and an abused shelter dog-turned-champion for change. The episode explores themes of resilience, unconditional love, and the far-reaching impact animals have not only on individuals but on communities and broader animal welfare efforts.
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This episode is a moving tapestry of narratives that affirms the power of purpose-driven animal-human partnerships. Listeners who care about animals, animal welfare, and stories of triumph over adversity will find inspiration, understanding, and practical examples of the change a single dog—and their person—can make in the world.