In this episode of the SaaS Operators Podcast, Rishabh Jain is fresh off three 20 hour days, a 20-minute layover in Denver, and four hours of sleep. Fueled by coffee and diet coke with zero complaints.

The conversation starts with the AI adoption gap. Rishabh came back from Cincinnati with a clear read, the average person there is about two years behind SF, not nine months. Jeremiah added that the early adopter bubble is small, and the people outside it are just now using ChatGPT to rewrite website copy.

Yash shares what’s happening in the India AI space. Bangalore is moving, Anthropic and Cursor both have offices there, and a generation of graduates who want startups over Infosys are driving it.

Jack raises the first mover question. If anyone can build what used to take six months in an afternoon, what's the actual moat? Rishabh's answer: it depends on what the business is optimizing for. VC-backed, you land grab. Cash flow business, maybe speed matters less. Shipping velocity and stability get unpacked too, and Rishabh draws a line.

Agentic workflow software doesn't have the same availability requirement as transactional software. Claude goes down for two hours while an agent runs a task, it doesn't matter.

Rishabh shares how he built a bot trained on how he thinks, gave it a public Slack channel, and let the whole company use it. People ask better questions to the bot than they'd ever ask him. CEO time goes from scarce to abundant.

The episode closes on when to get out of sales calls. Yash's framing is the cleanest: stay in until the rate of learning drops. Once you stop getting new insights, hand it off.