

Researchers looking for malpractice risks with virtual visits were surprised to learn that teleradiology was leading the way in professional liability claims over the past 12 years. Virtual office visits didn’t show up in the malpractice claims data, but costs and severity associated with teleradiology claims were well above radiology claims with no telehealth component.

Some top-line conclusions are that outpatient harm was relatively common and often serious, with a call to action for intervention in outpatient errors. Drs. David Levine and David Bates of Brigham and Women’s Hospital and Harvard Medical School are joined by their co-author and CRICO Chief Medical Officer, Dr. Luke Sato, who leads our discussion.