Today on the Salesforce Admins Podcast, we talk to Kate Lessard, Lead Admin Evangelist at Salesforce.

Join us as we chat about the new True to the Core Deep Dive sessions coming to TDX.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Kate Lessard.

True to the Core Deep Dives are coming to TDX

If you've been enjoying the True to the Core Deep Dive video series, we've got something exciting coming up for you at TDX. Each month, we host a virtual Q&A session with Salesforce product leaders about a topic chosen by the community. It's a great opportunity to dig into tough use cases and thorny questions around a specific area of the platform.

The video series has been so helpful that we're going to take it a step further. This year at TDX, we'll have four live True to the Core Deep Dive sessions on specific topics, like flow and automation. These will be can't-miss events, and Kate Lessard is here to tell us what she has in store.

Direct access to product leaders

"The chance to actually connect directly with the Salesforce product leaders on those core platform topics is worth its weight in gold," Kate says. It's not just about solving problems; it's about understanding the thinking behind why things work the way they do and where the product roadmap might be headed.

If you're newer to the Salesforce ecosystem and worried that things might get too technical, Kate encourages you to check out these breakout sessions. "There's a lot that you can gain from just being in the room, seeing who those product leaders are, hearing what's top of mind for them, and how they're answering questions," she says.

You can better prepare for what's coming next on the platform, and you never know when a random use case you came across might apply to you and your org. And even if you can't be there in person, you can participate virtually on Salesforce+.

How admins should prepare for TDX

TDX is such a great opportunity to level up your technical skills and get to know the product better. One thing I used to do to prepare was conduct an audit of my Salesforce org. What products are we using? Where are we having problems? Where are we going next?

Figuring out what you're interested in can help you make the most of your time at TDX. Hopefully, you'll come back armed with information and insights to help your stakeholders chart a path forward with Salesforce.

Listen to the full episode for more from my conversation with Kate about True to the Core Deep Dives at TDX, and be sure to catch her on Kate Clicks Through It. And don't forget to subscribe to the Salesforce Admins Podcast.

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Learn more

Salesforce Admins Podcast Episode: What Is True to the Core Deep Dive?
Saleforce Admins Blog: 5 New Experiences You Can't Miss at TDX 2026
Saleforce Admins Blog: Introducing True to the Core Deep Dive: In-Depth Product Conversations with Salesforce PMs
Saleforce Admins Blog: True to the Core Deep Dive
YouTube Series: True to the Core Deep Dive
YouTube Series: Kate Clicks Through It

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Full show transcript

Mike Gerholdt:

Welcome to Salesforce Admins podcast. This week I'm joined by Kate Lessard to talk about the brand new True to the Core Deep Dive sessions coming to TDX and why they might just be your favorite part of the event. We dig into how these sessions are shaped by community feedback, what Salesforce admins, especially the newer ones, can expect, and how to ask better questions to get some real value from our product leaders. Kate also shares some practical tips on preparing for TDX, so you walk away ahead of the curve. So with that, let's get Kate on the podcast.

So Kate, welcome to the podcast.

Kate Lessard:

Thanks. Happy to be back, it's been a while.

Mike Gerholdt:

It's been a while, yes or no, except if people are attuned to our YouTube page. You're on Shorts whenever I'm not publishing something about the podcast, so they're staying up to date. It's not like you've gone missing.

Kate Lessard:

No, no. I love being able to just share those top of minds and the things that are important or the lessons that we're learning as we really dive into Agentforce and all of the different things that we're learning over here, especially we just went through a new release and there are always fun new features to call out.

Mike Gerholdt:

Constantly. And we're heading into spring and spring means, besides new release, TDX.

Kate Lessard:

Yeah. That's an exciting time of year.

Mike Gerholdt:

I think so because it's kind of our shake the winter off, go out, see some fresh demos and some new stuff. I know as we're recording this podcast, kind of content is in flight and things are being worked on and ironed on, and so is it fair to say sneak peek or I forget, we use all these terms and sneak peek means something, but you have stuff in the works for TDX that you're working on that we're going to talk about.

Kate Lessard:

Yeah, so I am working on deep dives, which is really exciting. So you might have been following along and watching our recent True to the Core Deep Dive virtual series, and we are bringing True to the Core Deep Dives to TDX as well, so that is what I have been working on lately.

Mike Gerholdt:

Wow. So tell us more about deep dive. If somebody hasn't seen any video or anything about deep dives, what are they?

Kate Lessard:

So deep dives are really focused on diving deeper into community driven core Salesforce platform topics. So the virtual sessions, our community actually provides feedback and guides what those topics are. So they've been chosen using input from things like the idea exchange, past in-person True to the Core keynote sessions, as well as our virtual True to the Core sessions and feedback that the community shares. So it really gives the community a chance to guide the conversation and ask the questions that are really important to them.

Mike Gerholdt:

Yeah, and you said True the core, which is always a popular session for anybody attending our events.

Kate Lessard:

And the thing about that True to the Core keynote, to just hop in there.

Mike Gerholdt:

Yeah, no, no, no.

Kate Lessard:

It is, it's really popular. I remember as an admin, it was one that I never wanted to miss. And whether I had a question to ask or whether I wanted to just sit back and listen and hear what other people were asking and get ideas and cheer with them on the different wins and things that we got approved and that we saw progress on, it's so short that time flies by and inevitably there's just not enough time. You always have people that are still lined up and waiting to ask questions. And then we also have people that are submitting questions online, so there's no way to get to all of them, and I feel like these deep dives gi...