Podcast
SalonIQ
Hosted by SalonIQ - Sam Kendall · EN
Welcome to the daily life of running a salon - what really goes on in a salon plus juggling the huge task of managing a very fast growing salon software enterprise.
20episodes
Episodes
Newest firstAll episodes
Why Your Salon Is Busy But Not Profitable (And How to Fix It in 30 Days)
4w ago00:28:11Tap to summarizeYour diary is full. Your team is busy. Clients are walking through the door. So why does it still feel like there isn't enough profit left at the end of the month?In this episode of the SalonIQ Podcast, we uncover one of the biggest challenges facing salon owners today: the gap between being busy and being truly profitable. With rising costs, shrinking margins, no-shows, and increasing pressure on business owners, many salons are working harder than ever without seeing the financial rewards they deserve.We'll break down the six most common profit leaks affecting hair, beauty and barber businesses, and share a practical 30-day action plan to help you take back control of your numbers.In this episode you'll discover:💰 Why being fully booked doesn't always mean you're profitable📈 The key numbers every salon owner should be monitoring✂️ How pricing, retention and service mix impact your bottom line🚫 The hidden cost of no-shows and underperforming appointments🎯 Simple changes you can implement in the next 30 days to improve profitabilityWhether you're looking to increase profits, reduce financial stress, or build a stronger, more sustainable business, this episode will give you practical actions you can start implementing immediately. Because a busy salon is great. A profitable salon is even better.🎧 Listen now and start your 30-day profitability transformation.
Transcribe →The Salon Numbers That Actually Matter: KPI's Every Owner Should Be Tracking
Jul 1300:37:15Tap to summarizeAre you measuring success... or just staying busy? Many salon owners know their diary is full. Some know their turnover.But very few know the numbers that are truly driving growth, profitability and long-term success. In this episode of the SalonIQ Podcast, we're breaking down the key performance indicators (KPIs) every salon owner should understand—and why tracking the right data can transform the way you run your business.We'll discuss:📈 The KPI's that reveal the true health of your salon💰 How to identify what's really driving profit🔄 Why client retention and rebooking rates matter more than you think👥 How to use staff performance data to support growth📊 The biggest mistake salon owners make when looking at reportsIf you've ever felt overwhelmed by salon reports or wondered which numbers deserve your attention, this episode will help you focus on what really matters. Because what gets measured gets improved.Listen now and discover the numbers that could change your business.
Transcribe →How Smart Salon Owners Are Using AI to Save Time, Increase Profit & Lead Better Businesses
Jul 600:50:16Tap to summarizeWhat if you could reclaim hours every week, never miss another booking opportunity, and make better business decisions in minutes instead of days? In this episode, we explore how artificial intelligence is transforming the salon industry and why the most successful salon owners aren't using AI to replace people, they're using it to eliminate repetitive tasks, uncover hidden opportunities, and focus on growth.Discover how AI tools like automated receptionists can capture bookings 24/7, how data-driven insights can reveal exactly where your business is leaking revenue, and how AI assistants can help you create marketing campaigns, manage your team, and build smarter business strategies faster than ever before.You'll learn:• How to save hours every week on admin and reporting• How AI can help increase bookings and reduce missed opportunities• How to turn salon data into clear growth plans• The biggest mistakes salon owners make when using AI• Why salon leaders who embrace AI will gain a major competitive advantageIf you're looking to grow your salon, improve profitability, and spend more time leading instead of firefighting, this episode is for you.
Transcribe →The Profitable Salon: How to Raise Prices Without Losing Clients
Jun 2900:50:16Tap to summarizeAre you undercharging for your expertise?With rising costs, increasing wages, and growing pressure on salon margins, many salon owners know they need to review their pricing, but fear losing clients in the process.In this episode, we break down how to implement strategic price increases that protect profitability, support business growth, and strengthen client loyalty.You'll discover:• How to know when it's time to increase your prices• The biggest pricing mistakes salon owners make• How to communicate price changes with confidence• Why competing on price is holding your business back• How to build a salon that's profitable, sustainable and positioned for long-term growthIf you're tired of working harder without seeing the financial rewards, this episode will help you price for profit and grow with confidence.
Transcribe →How Smart Salon Owners Are Saving Hours, Filling More Appointments and Growing Faster With AI
Jun 2400:54:12Tap to summarizeMost salon owners are using AI completely wrong.They're treating it like a search engine and getting average results. In this free masterclass, you'll learn how successful salons are using AI to reduce admin, improve retention, create better marketing and make smarter business decisions.
Transcribe →The Future of Payments
Jun 2200:31:00Tap to summarizeThe Future of Payments explores how AI is redefining the way money moves. From intelligent fraud prevention and seamless checkout experiences to automation, data-driven decision-making, and next-generation payment innovation - this podcast dives into the technology transforming transactions at every touchpoint.
Transcribe →Full Books. Less Chasing. Smarter Salon Marketing
May 2700:50:27Tap to summarizeIn this episode of The Salon Connection, we’re talking about how salons can increase bookings, improve client retention and recover lost revenue, without relying on constant discounts or spending hours on marketing.We cover:• automated SMS & email journeys• how to bring overdue clients back• recovering incomplete online bookings• smarter client segmentation• using data to track what’s actually making moneyBecause the salons growing consistently aren’t always doing more. They’re communicating better. Listen now and discover how automation can become the silent assistant your salon didn’t know it needed.
Transcribe →Salon owners, this one mistake is costing you thousands!
May 1000:39:33Tap to summarizeRunning a successful salon isn’t just about great hair, it’s about smart decisions behind the chair. In this episode of the SalonIQ Podcast, we dive into the real challenges salon owners face, from managing busy schedules to increasing revenue without burning out. If you’re looking to grow your salon, streamline your operations, and work smarter, this one’s for you.🎧 Tune in now and take your salon to the next level
Transcribe →More Clients. Fewer Gaps. Smarter Salon Growth
Apr 2900:41:21Tap to summarizeIf your salon still has empty slots, you’re leaving money on the table, here’s how to fix it.In this episode of the SalonIQ Podcast, we unpack the 6 R’s Growth Framework, designed to help you increase revenue, boost retention, and get more from every client without the extra admin. Think automated reviews, smarter referrals, AI-powered booking with IQ Connect, and marketing that actually fills your diary.If you want a more consistent, profitable salon, this is one to listen to.
Transcribe →Why Salon Waste Is Costing You And How to Turn It Into Growth
Apr 2700:55:57Tap to summarizeSustainability in the salon industry is no longer just a “nice to have” it’s becoming a key driver of growth, client trust, and long-term success. In this episode, Fry Taylor from Green Salon Collective shares how salons can shift from a traditional, waste-heavy model to a more sustainable, circular approach without sacrificing profitability. We explore why materials like foils, colour tubes, and even hair often end up in landfill despite being technically recyclable, and how specialised systems are changing that. From turning hair into oil-absorbing materials to repurposing waste into fertiliser, this conversation highlights the real opportunities behind what most salons throw away. You’ll also learn how the “green fee” model allows salons to fund these initiatives in a way that feels transparent, optional, and client-supported, while strengthening brand perception and loyalty.If you’ve ever thought sustainability was complicated or expensive, this episode will change your perspective. Because in today’s market, doing better for the environment isn’t just ethical, it’s good business.
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