Podcast
SalonIQ
Hosted by SalonIQ - Sam Kendall · EN
Welcome to the daily life of running a salon - what really goes on in a salon plus juggling the huge task of managing a very fast growing salon software enterprise.
23episodes
Episodes
Newest firstAll episodes
Salon owners, this one mistake is costing you thousands!
May 1000:39:33Tap to summarizeRunning a successful salon isn’t just about great hair, it’s about smart decisions behind the chair. In this episode of the SalonIQ Podcast, we dive into the real challenges salon owners face, from managing busy schedules to increasing revenue without burning out. If you’re looking to grow your salon, streamline your operations, and work smarter, this one’s for you.🎧 Tune in now and take your salon to the next level
Transcribe →More Clients. Fewer Gaps. Smarter Salon Growth
Apr 2900:41:21Tap to summarizeIf your salon still has empty slots, you’re leaving money on the table, here’s how to fix it.In this episode of the SalonIQ Podcast, we unpack the 6 R’s Growth Framework, designed to help you increase revenue, boost retention, and get more from every client without the extra admin. Think automated reviews, smarter referrals, AI-powered booking with IQ Connect, and marketing that actually fills your diary.If you want a more consistent, profitable salon, this is one to listen to.
Transcribe →Why Salon Waste Is Costing You And How to Turn It Into Growth
Apr 2700:55:57Tap to summarizeSustainability in the salon industry is no longer just a “nice to have” it’s becoming a key driver of growth, client trust, and long-term success. In this episode, Fry Taylor from Green Salon Collective shares how salons can shift from a traditional, waste-heavy model to a more sustainable, circular approach without sacrificing profitability. We explore why materials like foils, colour tubes, and even hair often end up in landfill despite being technically recyclable, and how specialised systems are changing that. From turning hair into oil-absorbing materials to repurposing waste into fertiliser, this conversation highlights the real opportunities behind what most salons throw away. You’ll also learn how the “green fee” model allows salons to fund these initiatives in a way that feels transparent, optional, and client-supported, while strengthening brand perception and loyalty.If you’ve ever thought sustainability was complicated or expensive, this episode will change your perspective. Because in today’s market, doing better for the environment isn’t just ethical, it’s good business.
Transcribe →New UK Sick Pay and Dismal Laws
Apr 1300:40:09Tap to summarizeThe Sick Pay Shift: New Rules for Salon Businesses in 2026Big changes are coming for UK employers and salon owners need to be prepared. From April 2026, statutory sick pay will apply from the first day of employment, introducing new financial and administrative considerations for salon businesses. In this episode, business coach Caroline Sweeney explains what these reforms mean in practice, from understanding the cost of sick pay to preparing your contracts, policies and record keeping.We also explore the wider changes within the Employment Rights Act 2025, including updates to unfair dismissal rights and why clear documentation and processes will be essential for protecting your business. If you run a salon, this episode breaks down what you need to know to stay compliant, manage risk and plan ahead for the changes coming in 2026.🎙️ The Sick Pay Shift: New Rules for Salon Businesses in 2026
Transcribe →Why Salons Choose SalonIQ
Apr 600:18:07Tap to summarizeWhy Salons Choose SalonIQ We could talk all day about what SalonIQ can do, but the people who say it best are the salons using it every single day. In this series, we’re bringing together real salon owners to share why they chose SalonIQ, how it supports their business, and the tools they couldn’t live without.From smoother bookings and smarter reporting to support that’s always there when you need it, hear directly from the salons behind the success. Because when salons thrive, so do we.🎙️ Why Salons Choose SalonIQ -real voices, real experiences, real results.
Transcribe →From Chaos to Control: How AI Optimises Your Salon Diary
Mar 3000:40:09Tap to summarizeWhat if your salon schedule could think for itself?In this episode, we explore how AI is transforming salon scheduling from a daily juggling act into a powerful profit-driving strategy. Think less gap time, smarter appointment placement and more balanced, productive days, without the manual stress.We discuss:Why traditional diary management is costing salons revenueHow AI identifies hidden inefficiencies in your columnThe impact of smarter scheduling on team productivity and client experienceHow technology turns reactive booking into proactive optimisationWhy intelligent scheduling is becoming a competitive advantage in 2026If you want fuller days, smoother operations and a diary that works harder than you do, this episode will show you how AI is playing Tetris with your schedule and winning.
Transcribe →Seamless Payments, Elevated Experience
Mar 2300:46:33Tap to summarizeIn this episode, we explore how seamless payments are redefining the modern salon experience. From refined checkout journeys to intelligent tipping solutions, discover how elevating your payment systems not only enhances client perception but also drives stronger team performance and sustainable revenue growth. Because true luxury lives in the details.
Transcribe →The Sick Pay Shift: New Rules for Salon Businesses in 2026
Mar 1800:43:14Tap to summarizeBig changes are coming for UK employers and salon owners need to be ready.From April 2026, statutory sick pay will apply from day one of employment, bringing new financial and administrative considerations for salon businesses. In this episode, business coach Caroline Sweeney breaks down what these reforms mean in practice, from understanding the costs of SSP to preparing your contracts, policies and record keeping.We also explore the wider changes within the Employment Rights Act 2025, including new unfair dismissal rules and the importance of protecting your business as regulations evolve.If you run a salon, this is essential listening to help you stay informed, compliant and prepared for what’s ahead.🎙️ The Sick Pay Shift: New Rules for Salon Businesses in 2026
Transcribe →The Smart Growth Formula: 2025 Benchmarks Shaping 2026 Success
Mar 1600:30:54Tap to summarizeBeing fully booked no longer guarantees a healthy salon.In this episode, we explore how 2025 salon benchmarks are reshaping smarter growth strategies for 2026 and why “busy” is not the same as “balanced.”We break down:The key performance benchmarks every salon owner should be trackingWhy profit, productivity and team performance matter more than packed columnsHow data reveals hidden inefficienciesThe shift from reactive management to strategic leadershipHow SalonIQ insights help turn numbers into confident decisionsIf you’re ready to move from constant pressure to controlled, sustainable growth, this episode will show you how to use real benchmarks to build a stronger, more profitable salon in 2026.Download your copy here: https://eu1.hubs.ly/H0rptQk0
Transcribe →The 5-Star Effect: Turning Reviews into Revenue in 2026
Mar 1600:38:20Tap to summarizeIn 2026, your salon’s reputation isn’t built by advertising, it’s built by reviews.In this episode, we unpack why five-star feedback has become one of the most powerful growth tools available to modern salon owners. With rising costs, tougher competition and clients researching more than ever before, your online reputation is no longer optional, it’s essential.We explore:Why clients trust other clients more than your marketingThe direct link between reviews, Google rankings and bookingsHow negative or outdated feedback can quietly reduce revenueWhy social proof now influences spending habits and service upgradesHow SalonIQ and salonspy automate verified reviews to fuel growthPlus, we share simple, proven strategies to multiply your reviews, from QR codes at reception to automated post-visit requests and explain why silence online in 2026 is riskier than a bad review.If you want fuller columns, stronger team morale and a reputation that works for you 24/7, this episode will show you how to turn five stars into real revenue.
Transcribe →