Podcast
SEE YOU NOW
Hosted by Johnson & Johnson and the American Nurses Association · EN
On a daily basis, we trust nurses with billions of dollars of equipment, critical procedures, and our most important assets: the people we love. But they're doing so much more behind the scenes. SEE YOU NOW is a podcast that shines a light on the real people changing the status quo in health: from nurses working in labor & delivery, with infectious diseases, and in hospice; to nurse allies in politics, business, and tech.
Created in collaboration with Johnson & Johnson and the American Nurses Association, SEE YOU NOW gives listeners access to meaningful conversations with the nurses at the forefront of healthcare and innovation; those developing new devices, processes, protocols, and ways to treat for infection prevention, infant health, maternal mortality, palliative care, and so much more.
37episodes
Episodes
Newest firstAll episodes
Nurses Are: Catalysts | Rachell Dumas
Apr 2900:05:38Tap to summarizeRachell Dumas, MSN, RN, is a nurse informaticist, health tech founder, and health advocate whose path into nursing began with a single anatomy class and whose journey into innovation began with nearly losing her life. After a four-year struggle through nine pregnancy losses, she finally welcomed a baby boy. Six months later, she woke up unable to see. When she arrived at the emergency department with acute vision loss and stroke symptoms, she was sent home with an antacid. As a neuro ICU nurse, she knew something was catastrophically wrong. She went to a second ED, got the CT scan, and eventually received a diagnosis: idiopathic intracranial hypertension. It took two brain surgeries to treat it. And in the space between dismissal and diagnosis, HEARD was born. HEARD is a health technology platform that gives patients the language, tools, and confidence to advocate for themselves in real time: translating medical jargon, documenting incidents, facilitating better conversations with providers, and connecting users to second opinions and legal support when needed. Rachell makes the case that nurses aren't just caregivers, they are uniquely positioned to see the gaps in healthcare and to build the solutions that close them. For more information on resources, visit ANA's Innovation Website at: https://www.nursingworld.org/practice-policy/innovation/ Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at: hello@seeyounowpodcast.com.
Transcribe →Nurses Are: Role Models | Jester Lloyd Bautista
Apr 2900:05:54Tap to summarizeJester Lloyd Bautista, MSN, PhD, RN, grew up in the Philippines as the eldest of seven siblings in an impoverished family and dreamed of becoming a pilot. Instead, the people who funded his education chose nursing. He was 20 when he graduated, and 22 when he found himself standing in front of rooms full of nursing graduates preparing for their licensure exams. That experience unlocked something: the understanding that teaching one nurse to think critically could ripple out to every patient they would ever touch. He earned his MSN and then his PhD in Educational Leadership and Management, all while teaching nursing in the Philippines. Then in 2015, he immigrated to the United States, and he had to start over. He began again in the US as a caregiver. Then became a dialysis nurse. Then an ICU nurse for five years. When the opportunity to return to education appeared, he took it. Today at Cedars-Sinai in Los Angeles, Jester leads ASPIRE, the Affiliate Students Pathway from Internship to Residency Experience, a program that walks senior nursing students into their first RN role. He describes it plainly: he is building the bridge he wished had existed when he graduated. All seven of his siblings are now nurses. And the young man who once wanted to fly a plane has decided he did become a pilot after all, just one who navigates families, students, and a profession toward somewhere better. He sees himself as an example of what is possible and shares that if people understood the impact nurses have, the world would be a better place. For more information on resources, visit ANA's Innovation Website at: https://www.nursingworld.org/practice-policy/innovation/ Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at: hello@seeyounowpodcast.com.
Transcribe →Nurses Are: Change Agents | Anny Jenkins
Apr 2900:06:16Tap to summarizeAnny Jenkins, MSN, RN, grew up in a small, rural town in West Virginia, the first nurse in her family. Her father, a fireman who everyone in their community knew by name, showed her what it looked like to drop everything and help people. That instinct led her to nursing, though the road was long and nonlinear. She began as an LPN, earned her associate degree from Blue Ridge Community and Technical College, then returned to school during the height of COVID in 2022 to complete her BSN at Western Governors University, where she was honored as a commencement speaker for her own graduating class. She earned her MSN in 2024 and is now pursuing her doctorate, with a clear purpose: to bring advanced nursing education back to the rural communities that need it most. She believes that you can't be what you can't see and strives to set an example for nurses to achieve more than they might think they can. This hit home for her when, on the verge of leaving nursing altogether, Anny attended a Washington, D.C. conference hosted by the Black Nurse Collaborative and found herself in a room with 250 Black nurses and advanced-degree holders. It was the first time she had ever experienced that and it was a lightbulb moment. Today, she serves as Executive Secretary of the Black Nurse Collaborative, chairs the WV Nurses Association Membership Committee, and travels the Eastern Panhandle recruiting the next generation of nurses. Her message is simple and urgent: get involved, use your voice, and remember that you are more than your title. For more information on resources, visit ANA's Innovation Website at: https://www.nursingworld.org/practice-policy/innovation/ Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at: hello@seeyounowpodcast.com.
Transcribe →Episode 132: Safer Together | The Nurse Well-Being Imperative
Mar 2601:02:45Tap to summarizeProtecting nurses and healthcare workers physically and mentally is not just one component of the Safer Together National Action Plan; it may be the one that holds all the others together. In this third episode of our Safer Together series, Patricia McGaffigan, RN, MS, Vice President of Safety at IHI, President of the Certification Board for Professionals in Patient Safety, and co-chair of the National Steering Committee for Patient Safety talks with Christine Pabico, Senior Director of the American Nurses Credentialing Center's Pathway to Excellence and Well-Being Excellence Programs. Patricia and Christine trace the development of ANCC's Well-Being Excellence Credential, the first of its kind to encompass the entire workforce across every type of care setting. We also hear from two of its pilot organizations, Children's National Hospital in Washington, D.C., and BayCare Health System in Tampa Bay, to hear how they became certified through the ANCC Wellbeing Certification and what that means for their organizations. Patricia McGaffigan, MS, RN, CPPS · Senior Advisor for Safety, Institute for Healthcare Improvement (IHI); President, Certification Board for Professionals in Patient Safety; Co-chair, National Steering Committee for Patient Safety Christine Pabico, PhD, RN, NE-BC, FAAN · Senior Director, Pathway to Excellence and Well-Being Excellence, American Nurses Credentialing Center (ANCC) Nikki Daily · Chief Team Resources Officer, BayCare Health System Rocky Hauch, DNP, RN, PCCN · Advanced Professional Development Practitioner and Nurse Well-Being Lead, BayCare Health System Trish Shucoski, DNP, MSN, RN, NEA-BC · Chief Nurse Executive, BayCare Health System Simmy King, DNP, MS, MBA, NI-BC, NE-BC, CHSE, FAAN · Chief Nursing Informatics and Education Officer; Associate Professor of Pediatrics, The George Washington University School of Medicine Safer Together Series In the first episode of our Safer Together Series, Donald Berwick, MD, co-founder and President Emeritus of the Institute for Healthcare Improvement, and Patricia McGaffigan, RN, MS, Vice President of Safety at IHI, President of the Certification Board for Professionals in Patient Safety, and co-chair of the National Steering Committee for Patient Safety, issued a call to action: safety is not a matter of individual effort; it is a total system responsibility, built on four interlocking pillars, one of which is workforce safety and well-being. In the second episode, Kelly Randall, PhD, Vice President for Patient Safety and Regulatory Services at Ascension, where she leads the health system's comprehensive patient safety program, high reliability strategy, and system-wide deployment of the Safer Together National Action Plan, showed us what it looks like to answer that call, shifting culture across nearly 100 hospitals, one huddle, one conversation, one near-miss at a time. Resources 1. The Foundational Workforce-Safety Lucian Leape Institute. (2013). Through the Eyes of the Workforce: Creating Joy, Meaning, and Safer Health Care. Boston: National Patient Safety Foundation. https://www.ihi.org/library/publications/through-eyes-workforce-creating-joy-meaning-and-safer-health-care Gandhi, T. K., Kaplan, G. S., Leape, L., et al. (2018). Transforming concepts in patient safety: A progress report. BMJ Quality & Safety, 27(12), 1019–1026. https://doi.org/10.1136/bmjqs-2018-008768 https://pmc.ncbi.nlm.nih.gov/articles/PMC6288701/ 2. The Safer Together National Action Plan National Steering Committee for Patient Safety. (2020). Safer Together: A National Action Plan to Advance Patient Safety. Boston, MA: Institute for Healthcare Improvement. https://www.ihi.org/partner/initiatives/national-steering-committee-patient-safety/national-action-plan-advance-patient-safety Integrating the Safer Together National Action Plan to Improve Nurse-Led Models Focused on Patient Safety. PubMed. https://pubmed.ncbi.nlm.nih.gov/40876046/ 3. Nurse Burnout and Patient Safety Li, L. Z., Yang, P., Singer, S. J., Pfeffer, J., Mathur, M. B., & Shanafelt, T. (2024). Nurse burnout and patient safety, satisfaction, and quality of care: A systematic review and meta-analysis. JAMA Network Open, 7(11), e2443059. https://doi.org/10.1001/jamanetworkopen.2024.43059 Getie, A., Ayenew, T., Amlak, B. T., Gedfew, M., Edmealem, A., & Kebede, W. M. (2025). Global prevalence and contributing factors of nurse burnout: An umbrella review of systematic reviews and meta-analyses. BMC Nursing, 24(1), 596. https://doi.org/10.1186/s12912-025-03266-8 Smiley, R. A., Kaminski-Ozturk, N., Reid, M., et al. (2025). The 2024 National Nursing Workforce Survey. Journal of Nursing Regulation, 16(1), S1–S88. https://doi.org/10.1016/S2155-8256(25)00047-X 4. Workplace Violence Against Nurses Pascale, A., George, N., Potter, C., & Warshawsky, N. E. (2025). Alarming rise in nurse assaults: Urgent call for legislation. Nurse Leader, 23(3), 321–327.<a class="Hyperlink SCXW117422631 BCX0" href= "https://doi.org/10.1016/j.mnl.2024.12.012" target="_blank" r...
Transcribe →Insight 26: Nurse Voices Are Closing the Gap Between Work Imagined and Work Done
Mar 1900:07:18Tap to summarizeWhat if the biggest risk to patient safety in your organization is a broken communication loop? When one of the nation's largest health systems conducted its first National Action Plan assessment, leaders expected to find gaps in the process. What they didn't expect was to find gaps in communication and assumptions held at the top that didn't match the reality on the ground. In this Insight from Episode 127: Safer Together | From Plan to Practice, Kelly Randall, Vice President for Patient Safety and Compliance at Ascension, walks us through the honest, sometimes uncomfortable conversations that revealed hard truths, and the intentional communication strategy that brought healthcare teams back into alignment around one shared goal: zero preventable harm. To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast Episode 127: Safer Together | From Plan to Practice on APPLE, SPOTIFY, YOUTUBE, or your favorite streaming platform. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
Transcribe →Insight 25: Nurse Well-Being is Foundational to Patient Safety
Mar 1400:07:16Tap to summarizeMore than 25 years after To Err Is Human put patient safety on the national agenda, the crisis persists. The WHO estimates that 1 in 10 patients worldwide experiences harm during medical care, and half of it is preventable. And yet one foundational factor remains overlooked: the well-being of the people delivering care. With more than half of nurses reporting burnout and hundreds of thousands expected to leave the profession, the workforce crisis and the patient safety crisis are now one and the same. In this Insight from Episode 123: Safer Together | The Architecture of a Movement, Donald Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow at IHI and former Administrator of CMS, and Patricia McGaffigan, RN, Vice President at IHI and President of the Certification Board for Professionals in Patient Safety, make the case that healthcare must look beyond its own walls, drawing on lessons from aviation and other industries, to build cultures where psychological safety, dignity, and the freedom to speak up are the foundation of safe care. Not sentiment but essential reality. To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast Episode 123: Safer Together | The Architecture of a Movement on APPLE, SPOTIFY, YOUTUBE, or your favorite streaming platform. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
Transcribe →Episode 131: AI in Play | The Clinicians Shaping Healthcare Technology Part II
Feb 2700:36:02Tap to summarizeThere is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer? In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world. Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems, and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission, from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her. Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
Transcribe →Episode 130: AI in Play | The Clinicians Shaping Healthcare Technology part I
Feb 2700:44:54Tap to summarizeThere is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer? In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world. Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems, and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission, from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her. Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
Transcribe →Insight 24: Nurses Moving Care From Complex to Complete
Feb 1900:07:12Tap to summarizeSome of the most complex health challenges aren't medical alone — they're human, social, and deeply interconnected. In this SEE YOU NOW Insight from "Episode 80: Health Starts with Housing," nurse and systems leader Lauren Hardin shares how she built a model of complex care that brings providers together across sectors to serve people whose needs fall through the cracks of fragmented systems. To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast "Episode 80: Health Starts with Housing," on APPLE, SPOTIFY, YOUTUBE or your favorite streaming platform. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
Transcribe →Insight 23: Nurses are Human-Centered Designers
Feb 1200:04:40Tap to summarizeNurses sit at the intersection of people, systems, and care, and that perspective makes them powerful designers of better healthcare. In this Insight from Episode 24: Designing With, nurse and service designer Brittany Merkel shares how the core practices of nursing are also the foundations of human-centered design, and why it's important to design with nurses, not for them. To listen to this Insight clip's full episode, visit the SEE YOU NOW podcast library at APPLE, SPOTIFY, YouTube, or any of your favorite streaming platforms. For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education. Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.
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