Bouncing Back After Failure: Tools for Entrepreneurs in Stressful Situations (with Gina Phillips) - Shiny New Clients!

Summary

Podcast Summary: Bouncing Back After Failure: Tools for Entrepreneurs in Stressful Situations (with Gina Phillips)

Introduction

In the episode titled "Bouncing Back After Failure: Tools for Entrepreneurs in Stressful Situations," Jenna Warner hosts Gina Phillips, an actor, journalist, and personal trainer currently featured on CBC Radio. The conversation delves into handling high-stress environments, overcoming failures, and building resilience—crucial skills for entrepreneurs navigating the unpredictable landscape of business.

Personal Experiences with Failure

The discussion kicks off with Gina sharing a recent challenging experience from her live radio show:

"I pressed down the cough button, but I finished the last sentence, pressed down the cough button, and I went in Alberta, and my voice just broke... I started the second story, and I was like, for somehow something happened." (03:56)

Gina recounts how an unexpected coughing fit during a live broadcast left her feeling vulnerable and exposed. Despite having a "cough button" to manage such interruptions, the situation escalated, leading to emotional distress and audible strain.

Jenna relates by sharing her own experience of almost failing a pop class during her musical theater studies:

"I started failing that class, or almost failing it so hard. I remember one time I was singing a song, and I just got really emotional during it, and I was just like, oh, I don't want to... I failed the song." (07:15)

These personal anecdotes set the stage for a deeper exploration of how failure impacts mental well-being and professional performance.

Handling High-Pressure Situations

Gina emphasizes the inevitability of failure in high-pressure roles and the importance of resilience:

"Every time you fail, you have the opportunity to bounce back or you have the opportunity to be like, well, there's another one I'll remember forever." (13:15)

She discusses the mental shift required to view failures not as permanent setbacks but as stepping stones to future success. Gina also highlights the difference between her live broadcasting experience and social media, noting that high-stakes environments like radio push individuals to continue despite mistakes, fostering a mindset geared towards perseverance.

Developing Resilience

The conversation turns to strategies for cultivating resilience. Gina shares her journey of overcoming perfectionism and learning to reset emotionally after failures:

"Meditation taught me recently how to clear your brain of, like, your emotions... start from a place of neutrality for the next time." (12:47)

By adopting practices such as meditation and yoga, Gina learned to manage and release negative emotions associated with failure. This mental cleansing allows her to approach subsequent challenges with a fresh perspective and renewed confidence.

Jenna adds her perspective on the misconception of perfectionism:

"Perfectionist is like somebody who tries to reach for it and then you kind of give them feedback. Then they beat themselves up for not knowing it in the first place." (10:12)

Both hosts agree that self-compassion and the ability to accept imperfections are vital components of resilience.

Strategies for Overcoming Failure

Practical advice is exchanged on how to handle moments of failure effectively:

Allow Emotional Release: Gina narrates an incident where she encouraged a stressed intern to take a break and process her emotions:

"I said, hey, go to the bathroom. Cry. Get it out. Come back strong." (16:12)

This approach underscores the importance of acknowledging and releasing emotions rather than suppressing them, which can lead to burnout and decreased performance.
Adopt a Neutral Starting Point: Both Jenna and Gina stress the significance of beginning each new challenge without the baggage of past failures:

"Start from neutrality because... it's actually what's going to be best for you." (13:15)

This mindset allows entrepreneurs to approach each task with a clear mind, enhancing their ability to perform under pressure.
Continuous Practice: Jenna suggests that consistently putting oneself in pressured situations, like live broadcasting, can enhance one's ability to handle stress and reduce the fear of failure.

Conclusion

The episode wraps up with a reinforcing message on the inevitability of failure and the importance of resilience:

"You will not let yourself be mad at yourself or beat yourself up, because that is not gonna help on that journey to perfection." (11:15)

Jenna and Gina encourage listeners to view failure as an integral part of growth, advocating for the development of a robust set of tools to navigate and bounce back from setbacks swiftly. They highlight that resilience is not a trait one is born with but a skill that can be cultivated through intentional practices and mindset shifts.

Key Takeaways:

Embrace failure as a learning opportunity.
Develop practices like meditation to manage and release negative emotions.
Maintain a neutral starting point for each new challenge.
Allow yourself to process emotions to maintain long-term performance.
Continuously expose yourself to high-pressure situations to build resilience.

Notable Quotes:

"Learn to clear your brain of your mistakes and go in with full confidence." — Gina Phillips (11:09)
"I'm not being a perfectionist. I'm interested in improving." — Jenna Warner (10:12)
"Every time you fail, you have the opportunity to bounce back." — Gina Phillips (13:15)

Follow Gina Phillips: Listeners can connect with Gina Phillips on Instagram: @ginalouisephillips

This episode serves as a valuable resource for entrepreneurs seeking strategies to handle stress and recover from failures, reinforcing that resilience is achievable with the right mindset and tools.

Transcript

Jenna Warner (0:00)

Welcome to Shiny New Clients, the marketing podcast that helps you attract shiny new clients to your business. We'll talk about social media, what makes people buy, how to go viral, and marketing psychology all in 20 minutes or less. Whether you're a coach, a stylist, or a wedding planner, if you've got a service based business to sell, this is the show you need to fill your calendar. I'm Jenna Warner, your new marketing coach and this is Shiny New New Clients. You guys loved the last time that we had this guest on the show for the episode called Mustering.

Gina Phillips (0:38)

The literal audacity.

Jenna Warner (0:40)

A handful of people like not to have the bar too high and stress you out. Dear guest, but before I reveal who you are, but a few people literally told me that that episode changed their actual lives. Like I was getting messages from people, including my sister who, who said those words. She's like, I think that just changed my life. So I'm gonna link that appearance down in the show notes. But we are back today with Gina Phillips, two L's, actor, journalist, currently on CBC radio. My, my personal trainer, but that's kind of, that's a private matter. But we're back with her today talking about handling high stress environments and high stress experiences, which is one of those things where she's developed a special skill by necessity.

Gina Phillips (1:27)

Yeah. Oh, truly. By failing so many times, being like, I gotta figure out some tools here.

Jenna Warner (1:34)

So this topic actually came to mind because of an experience you had yesterday.

Gina Phillips (1:39)

Yes. Oh my gosh. I was. Okay. So I always do hourly updates on the radio. Four and a half minutes of here's the news today. Basically this is what's happening in the world and you're completely live. So if you make a mistake, it's just out there for everyone to hear forever.

Jenna Warner (1:57)

Yeah, it's most people's worst nightmare.

Gina Phillips (2:01)

And yesterday I read the first story, so I was about 20 seconds in and I just started thinking, I really need to cough. And there is a cough button for this exact thing right when you say button. Okay. So there's. When I'm in the studio, there's like a set of buttons and the audio person who's across the glass from me, who's watching my every move, and he's playing my clip and music and everything and adjusting my volume and I can talk to him so I can press down a button to be like, hey, Mark, are we heavy? And he goes, yeah, you need to fill 12 seconds. So he's timing out the show and we're discussing what when there's a Clip playing or music playing? We're talking about how the show's doing. Do I need to read faster? Do we need to drop a story altogether? So it's kind of this, like, collaborative back and forth with the audio person. And for this particular day, I was halfway through that first story, and I couldn't even stop to think what I could do because I had to finish reading the story. And I thought, okay, I could. I know once I get to the end of this story, I can take a beat. Like, maybe it's okay just to kind of take a minute. I'll just clear my throat. I'll press that cough button. So I. I pressed down the cough, but I finished the last sentence, pressed down the cough button, and I went in Alberta, and my, like, voice just broke. And I started the second story, and I was like, for. Somehow something happened. It was like someone had taken a vice to my vocal cords, and my eyes started streaming. It truly felt like maybe I was having an allergic reaction or something. So I continued. So I pressed the cough button back down again, and I just coughed the hardest I've ever coughed for probably 30 seconds straight. And Mark is just looking at me through the glass, panicked.