
In this episode of Social Media Decoded, Jillian Murphy shares how she built a 7-figure business without a website by mastering sales through direct messages. She breaks down her proven strategies for building trust, closing high-ticket sales, and confidently selling online without relying on complicated funnels or tech.
Loading summary
Stripe Representative
Stripe is the go to choice for AI companies from early stage startups to scaled enterprises. 78% of the leading AI companies use Stripe to go to market quickly and scale globally. That includes pioneers like Nvidia, OpenAI and Perplexity. Stripe has developed cutting edge tools to improve everything from fraud detection to checkout optimization. Whether you're aiming for incremental gains or planning for enterprise transformation, see how Stripe can help@swepe.com.
Progressive Insurance Representative
This episode brought to you by Progressive Insurance do you ever find yourself playing the budgeting game? Shifting a little money here, a little there, hoping it all works out well? With the name your price tool from Progressive, you can get a better budgeter and potentially lower your insurance bill too. You tell Progressive what you want to pay for car insurance and they'll help find you options within your budget. Try it today@progressive.com progressive casualty insurance company and affiliates price and coverage match limited by state law not available in all states.
Jillian Murphy
And then by having conversations you have conversions. So if you're not having conversations, my friends, you're not going to have conversions. So even up until three months ago, I didn't even have a website. And the only reason I have a website now is because I'm doing 300 webinars and my webinar coach literally made me create a website. And my website isn't even a website. It's actually like a fancy landing page.
Michelle Thames
I love that. Hey. Hey. Welcome to the Social Media Decoded Podcast. The Go to podcast for entrepreneurs and business owners who want to grow their brand, increase visibility and make more money without the overwhelm. I'm your host, Michelle Thames, marketing strategist, business coach and the person who's here to give you the real no fluff strategies to help you succeed online. Each week I bring you expert insights, actionable tips and real talk about what's actually working in social media and digital marketing. Whether you're just starting or scaling the six figures, you're in the right place. So grab your coffee or Matcha if you're like me. And let's dive into today's episode. All right y' all, Today's guest is straight up legendary when it comes to sales. She sold over 100 million in a male dominated industry, lost her corporate career and went on to build a seven figure online business without a complexity of a sales funnel. Okay, I'm talking about Jillian Murphy, your favorite sales coach. Favorite sales coach. She teaches entrepreneurs how to close high ticket sales through conversations, especially in the DMs. No bro marketing here. No scripts that make you cringe. Ill just connection, confidence, and real results. Jillian, welcome to the show.
Jillian Murphy
Oh, my God. That is probably my favorite intro ever. Girl, I just love your energy, I love your hype, and I could just be in your energy all damn day. Thank you so much for having me, my friend.
Michelle Thames
Yes, you all. Me and Jillian met at an event. This is why I tell you you should get outside this summer. Okay? Get outside and go to events. I met Jaleah at an event and I knew I had to have her on the podcast to talk all things selling in the DMs. So. So I'm super excited to have you here. And now we're besties. Like, we're stuck together, literally. Besties, literally. So let's get right into it. Let's talk about rethinking sales because so many people are afraid of this. But you've sold over a hundred million dollars in corporate, and now you help entrepreneurs close in the DMs. Like, what made you realize this was your superpower?
Jillian Murphy
Yeah. So it was really interesting. I came from a very. A male dominated industry. And from a very young age, I was like, I don't want to do sales the way that everybody's doing it. And I started again in a male dominated industry and I would follow these, like, veteran salesmen around and I was like, ew, why are you guys selling this way? It feels icky, it feels gross, it feels cringy. So even when I was in corporate, I like, trailblazed my way. I did things very differently. If everybody was going left, I went right. And it served me very well in my corporate career. I really rewrote the way that we did things. I rewrote a lot of policies. I rewrote the way that we structured things. I was able to really train, change the way that we did a lot of things in our corporate career. So then when I moved to the online space, I also saw the way that people were doing things here, and it didn't really make sense to me. I was like, why are people making people jump through hoops to buy things? Why are people filling out applications and getting on calls and going to trainings and doing all these things? Like, why are we just not having conversations with people and, like, just serving them? So one, I. I did it myself and I saw that it worked. And then I helped my clients do it and I saw that it worked. And I did it across every industry. Every single price point from $97 to 47 to $3,000 to $10,000. And I was like, this is a framework that I can teach everyone in every industry, every model, and it's really worked. I've served over a thousand business owners in every industry, and I'm here to tell you, you don't want to get on sales calls, and neither do your clients.
Michelle Thames
Nope. And Jillian has helped me not get on sales calls. You all. I have been selling in the dm, so thank you, Jillian.
Jillian Murphy
I've been on fire. Yes.
Michelle Thames
I've been on fire, y' all. So I'm so. I'm so grateful you said that because, you know, so many people do work in a male dominated industry and they want to get on those calls and all the cringy things, and we're not here for that. So I want to talk about why people are afraid of selling. What do you say to the entrepreneur who thinks that sales are, like, sleazy?
Jillian Murphy
Yeah, you have to go back to probably an origin story of where you most likely were sold to at a very young age. Or maybe even a story that was in your head from like a parent or a sibling of maybe like a money story. And usually you have to like, rewire that or re break that. Now, I'm not a mindset coach. I'm not here to like, reprogram your brain. But you usually have a story. And what I'm going to tell you is it doesn't have to be that way. So number one, if you don't want to sell in an icky, salesy, sleazy way, you don't have to. You get to rewrite it and you get to totally do things in a way that feels good to you. So when I was in corporate sales, I remember we used to have these like flyers, and I was like, this feels really gross to me. I don't like doing it. So guess what? I didn't do it. You don't have to, like, figure out a new way. It's like, just do something that feels really good to you. When I came into the online space, I was like, why is everybody doing it this way? This feels salesy to me. This feels icky. So just find a way that feels really good to you. But this is what I will say. Most people are afraid of sales. And this might be like, rush a little bit of feathers because you wouldn't buy your own offer. You would not spend money on your own offer. So right now I want you to ask yourself, would you pull out your credit card and hire you? Would you spend $10,000 on your offer? So me, I would hire me all Day long. I know Michelle would hire her all day long. But if you wouldn't hire you, then you got to do that work so that you're so confident in asking people to invest in you.
Michelle Thames
Oh, this is good. Would you hire you friend? That is something for us to think about. You already know gems get dropped here on the social media decoded podcast. So I hope you all have your pens and notepads and you are taking notes because this is like a good episode already. So let's talk about building a seven figure business. Now. You have built a seven figure business with no traditional funnel. And I know all the bros and everybody, you know, we need a funnel. We need to funnel all the things. So what did your sales system actually look like in the beginning?
Jillian Murphy
Yeah, so if you guys listen to my podcast, it literally says, I built a half a million dollar business with a whiteboard, a paper planner, and a zoom link. And you guys, I get to my first half a million dollars in 18 months with literally that, a paper planner. You guys, I don't know if this is on video or not, but you can see I have literally notebooks everywhere. I still operate with that. I have a zoom link and I have paper planners because we are overthinking it all the time. And it goes back to another little gem I'm going to drop. The reason why we are doing all of these other things, creating Canva graphics and creating a website and, and doing all these other things is because we're hiding from the things that we actually don't want to do. And we don't want to do the things because they're not sexy and they don't feel good and they're probably a little uncomfortable. So when I lost my corporate job after 24 and a half years, I had to create revenue, I had to create money. So I wasn't going to make money on Pinterest all day or on Canva all day or all these things.
Jen
So.
Jillian Murphy
So I got out there and I had hundreds of conversations in the dms. Hey, Michelle, what are you challenged with? Hey, Peyton, what are you struggling with? Hey, Shelby, what do you need? And I got to learn my audience really well. And then by having conversations, you have conversions. So if you're not having conversations, my friends, you're not going to have conversions. So even up until three months ago, I didn't even have a website. And the only reason I have a website now is because I'm doing 300 webinars. And. And my webinar coach literally made me create a Website. And my website isn't even a website. It's actually like a fancy landing page.
Michelle Thames
I love that because I haven't had a website either. Until recently. I've been selling off vibes. And like you said, I use my notebooks all the time. We're totally notebook girls. Because you don't need that. You don't need a fancy website.
Jillian Murphy
No, no, you guys, I get you my first half a million dollars in my business with a stripe link and a Google Doc. People were like, oh, can you send me your link? I'm like, yeah. And they're like, oh, this was a stripe link. I'm like, what else do you need? We've already talked about everything. Like, you don't need me to send you an 18 page disorientation. Like, you already know what I do. So quit making it more complicated for people. You solve a problem, they need the solution. Send them a link and let's get started.
Michelle Thames
Oh, this is so good. This is so good. Now let's get tactical. Okay. How should someone start a DM conversation without sounding robotic or salesy? Because that is what most people are worried about.
Jillian Murphy
Yeah, So I have like a two part framework that I love to talk about and I love to give tactical information because I want you to walk away from this podcast and literally be able to implement exactly what I'm going to teach you. So number one is I don't actually want you to have any DM conversations about your products, programs and services right away. And people are like, what? I actually want to sell in the dms. I want you to start having DM conversations about random things. I want you to start following Michelle and be like, girl. I also see that you have a daughter. That's amazing. I also have a daughter. How are you getting through the summer? Like, with this, right? I want you to follow me and be like, hey, I love that you also are obsessed with Michael Jordan. Like, I'm a Jordan girly too. Like, what's your favorite sneakers? Like, this is the thing people buy from people. So the amount of conversations that I have on a daily basis about things that have nothing to do with sales, dm, selling, content, messaging or marketing would blow your mind. And then people are like, I can't believe this conversation just went from talking about Air Jordans to you sending me a payment link of this. Because what's happening on the flip side is because we're having conversations in the DMs, my content is being pushed to you. So when you open your Instagram, guess who's at the top of your feed, Jillian Murphy. And I'm really good at content, so I'm feeding you content all day long of what I do, what I serve. And I know the problems that you have, I know the challenges that you have. So I don't need to tell you in the DMs that I'm a sales coach. I don't need to ask you in the DMs about the problems that I do because my content is, is serving you. So when you're like, oh, I think I need a sales coach, or I think I need business help or whatever, Jillian Murphy is the only and obvious choice because we've built a real life relationship. Michelle said at the beginning of this podcast, like, hey, we're real life besties. So guess what? If Michelle ever needed a sales coach, Jillian Murphy is the only and obvious choice she's going to go to. I don't need to tell her, hey, Michelle, I'm a sales coach. She already knows that because my content's feeding her every day.
Michelle Thames
Oh, what I'm hearing you say is your content needs to work for you.
Jillian Murphy
Your content needs to be good, clear and concise, my friends, and just start.
Michelle Thames
Having conversations, like, as real humans, right? We all love Instagram stories and I love my stories. And I think that if you share more of your life, the behind the scenes people are going to just naturally engage with you and start having those conversations and you never know what that can lead to. So I love that, that, absolutely love that.
Jillian Murphy
Nicer. Like one more very tactical thing. So this is something I've been doing for almost a year. So my boyfriend just moved in like three months ago. So I've been slacking on it a little bit because he's here in the mornings and I feel a little cringe. But for almost one year, I shared my outfit of the day. You guys, I do not get ready for the most part, like, I basically look homeless every day. So I want you guys to think, like, it's not like I'm putting on these, like, fancy outfits. Like, it's just like, what is Jillian wearing today? But one, because I'm sharing my outfit every day, my audience is coming to see, like, what is she wearing? There's also this, like, sense of trust. Like, they know exactly what I'm going to do every day. The amount of conversations that I've had over the last 365 days. Where'd you get that jean jacket? I love that hat. I love that you styled your jeans with Jordans. Whatever. It is has led to. To, I'm telling you, hundreds of thousands of dollars because I'm sharing my outfit every day. So what are you doing every day? Share your smoothie, share your Bible verse, share your morning walk, share something, your morning coffee. And you will be shocked at how many conversations start. And if you play the long game, over time, those simple conversations will lead to sales. As you as the career coach, the gut health, the sales coach, the business coach, the social media expert, whatever it is that you do.
Michelle Thames
Oh, that is so good. That is so good. We just got to be human and share, share. So when a lead response. So when someone responds like, what's next? How do you move them toward a decision without feeling, like, super pushy?
Jillian Murphy
Yeah. So number one is if you want to start selling in the DMs, we talked about this at the live event, you have to tell people that you close in the dms. So if someone asks you, like, hey, I'm curious, like, what do you do? Or how do you do this? Do not say, do you want to jump on a call next week? Because there's a thing in sales which is called a leaky faucet and a bursting pipe. And when someone is in your DMs, it is a bursting pipe moment. So I'm going to actually give you an example in real time. Somebody reached out to me today, and she was like, hey, I heard you on Melissa Hanaud's podcast. Shout out to Melissa. She's amazing. She's like, hey, I heard you on Melissa Hanault's podcast. And I am not making any sales in my business right now, and I need help. The worst thing that I can do is say, I'm so sorry that you're making sales. Do you want to book a call next week on my calendar? Because guess what? Today she heard me. Today she likes me. And today she's got a bursting pipe. By next week, she could be talking about systems. She could want to hire Michelle on social media. She could burn down her business by next week. So you got to get people in their bursting pipe moment. So it's like, hey, Rebecca. Her name's not Rebecca, but like, hey, Rebecca, I'm so sorry that your challenge was sales. Right now. Let's talk a little bit more about what's going on. You want to get them in the actual moment. So that, I think is the biggest thing that people get wrong is they give people way too much space to think about all these things that can actually go on. Also, quit making it hard for people to Buy from you. Quit being like, oh, well, I have an offer that starts in six months. Or go fill out an application or go do this. It's like she's literally telling you that she's got a problem. Like, just solve it right now in the DMs for her and tell her how you can help her.
Michelle Thames
Yeah, no, that was a really good example. And I will say, like, I used to be that person. Like, yeah, let's jump on a call. But when you explain it like that, it makes so much sense, right? They are in that moment, they need what you have. And so just start having a conversation with them. So I have this follow up question. So what if you send the link and like, they don't book right away? Like, when is the right time to even follow up?
Jillian Murphy
Yeah, so I am like a master at following up one. So I believe that you should follow up with people until they basically say, like, quit following up. Like, I'm, I'm a really big believer in that because there's fortune in the follow up. And I want to explain follow up from a different way that maybe you've never heard it before. If I reach out to someone, I'm gonna use Michelle for an example. If I reach out for Michelle and I want social media help and she's like, yeah, here's the link, right? Buy my 30 day sprint from me. And she sends me the link and I get busy. Roy asks me a question, my dog throws up something and I never hear from her again. I'm actually offended because I'm actually like, did she actually even care about me or was she just looking to make it 800 2000, $3000 sale when you don't follow up with someone, there is actually a perception that you don't give a shit about their business. So when I follow up with someone, I'm going to say something like, hey, Michelle, I know last time we chatted you had said that you were looking for some help in sales. Number one, were you still looking for that? Because if you're still looking for help, I just want to bring that back to the table. And if now's not a great time, we can absolutely circle back. Of course they didn't fix the problem. It's been three days. They did not solve the problem. Right, but you want to make it clear that like, you're still there to serve them. Another really great line, you guys. I love to give tactical information. It's like, hey, I understand that you're busy, as am I. Let me know when you Want to circle back to this and we can follow up on this together. Right. Another great follow up is like, hey, Michelle, you told me that you were looking to improve your sales. Let me know if this is still something you're working on. If you're not, that's totally okay. But I'm going to move on to someone else that is looking for that. Because now they're like, oh, no, no, I actually am ready. And then I'm really blunt. You don't have to be, but I'm really direct. If I'm getting Ghosted in the DMs, I'm actually going to call it out. I'm going to say, hey, Michelle, I've sent you a couple messages. I see that you're actually ghosting me from one business owner to another. I'm just a little curious why this is the way you're responding, because I want them to also know that this is a mirror of how clients are also going to treat them. So those are my four, like, tactical ways.
Michelle Thames
Oh, this is so good, y' all. I know you all are taking notes, and you know, I only bring the best on the social media decoded podcast, so I am enjoying this conversation. One thing I want to ask is, you see a lot of people making mistakes. What is the biggest mistake that you see people make when selling in the DMs and how do we fix it?
Jillian Murphy
Yeah. So I like to say it's called Golden Retriever Energy. And what Golden Retriever Energy is, is you were, like, way too excited. I want you guys to think about the Golden Retriever. If you've ever, like, gone to someone's house, they, like, jump up on you and they're so excited. Right. Versus, like, if you go to someone's house and they have, like, a black cat and you're kind of, like, looking for the black cat, and they're kind of, like, mistaken, mysterious. Right? I need you guys all to have, like, black cat energy. Don't be, like, so excited to, like, sell your stuff. Right? So if someone slides into my DMs and they're like, hey, Jillian, can you give me some information on one on one coaching? Most people would be like, sure. Let me tell you about one on one coaching. It's blah, blah, blah. And you're so excited because someone's reaching out. I'm going to say something like, hey, Michelle, sure. I'd love to tell you a little bit about one on one coaching, but I actually don't even know if I'm a good fit for You. So let me actually ask you some questions about your business first. And what I would love to do is I'd actually love to find out all the reasons why. Like, all the reasons why I maybe not a good fit for you. And all the reasons why maybe you're not a good fit for me. And if neither one of us can figure out a reason why at the end of this conversation, then is it actually a Hell yes. So there's actually, like a totally different energy. And I'll tell you what happens. And they start to chase me versus me chasing them. The majority of the clients that are in my DMs, I will tell you right now, they are more empowering to buy from me than me convincing them. And that's the energy that you want in the dm. So it's just kind of like, slow down a little bit. Be a little more mysterious. Don't be so eager. Because remember, you hold the solution. They're following me because they need help in sales. They're following you because they need help in their relationship or their gut health or losing belly fat or fixing their relationship. So you hold the gold. So relax a little bit and remember that you're solving their problems.
Michelle Thames
Oh, this is so good. We gotta relax a little bit. Okay, I'm taking notes too, because, number one, I hate getting ghosted in the DMs. Like, look, if you're listening and you didn't send me a DM about my services and I done had a conversation with you, you just ghost me like you said. I do not like that. Because we're gonna have a conversation like, don't. Don't do it. Don't ghost me. But I like what you said about not being super excited. So just say, yeah, I wanna see if this is even a right fit for you. I'm definitely going to be using that because you're right. You don't wanna be, like, overly excited. And that person may not even be the right person for you to work with. So that is gold. That is gold.
Jillian Murphy
Totally.
Michelle Thames
So I know you talk a lot about confidence. Let's talk about it. How does that show up in your sales strategy? And how can women entrepreneurs begin to build this confidence to even sell in?
Jillian Murphy
Yeah. So, number one, it's a. It's a muscle, right? So people will meet me all the time, whether it's at an event or on a podcast. And they're like, oh, Jillian, like, you're so confident in sales. It must be so easy for you. Well, number one, I used to be Terrible at sales. I used to literally have to go make sales appointments, and I would purposely go when I knew the owner or the CEO or the business owner was not there, so I didn't have to talk to someone. I would literally sweat through my suit jacket. It was terrible. And the only way that I got better was going through it. So you're not going to get better. People tell me this all the time, oh, I'm gonna hire you when I get better in sales. You're not gonna get better in sales. Like, you're not just gonna wake up one day and be good in sales. Sales is a skill, and sales is a craft that you have to master over decades. I still sit through sales trainings. I have so many sales books. I go through webinars. Like, I am a. I am such a student of sales, even 26, 27, 28 years later. Because one simple switch, one simple words, one simple tweak will make you more confident. And the way that you get better in sales is through practice, through getting no's, through doing it. So, number one, I think that's the biggest thing. And the second thing is absolutely remembering that it is absolutely not about you. So I get told no all the time. And this is what I tell myself. I had somebody yesterday tell me, hey, I'm actually not interested in working with you. And I'm like, perfect. She's not interesting in making more money. She's not interested in making more sales. She's not interested in growth. So it's actually not about me. It's. She's saying no to herself. So if you can just take that one little line, that's the only thing you take away from this podcast. When somebody says no, they are saying no to themselves and getting better, healthier, wealthier, better at social media, better at content, better at sales. And you just live with that. Nothing will throw you off your rocker.
Michelle Thames
Ooh, that's a good one. I think that helped me, too, like, to reframe our mindset, right? I think that's the mindset shift we need to make. Would you say that?
Jillian Murphy
It totally is. And I'm. I'm just like, I'm totally okay with it. And sometimes, like, I call it out. Like, again, I had someone in my DMs yesterday. She actually reached out to me in January to work with me. I gave her all the information. She reached out to me yesterday, and then she was like, oh, I'm just, like, not ready to pull the trigger. And I was like, okay, totally fine. And I sat there for a second. And I was like, okay. She has been literally sitting in this since January. She. She is saying no to herself. This has nothing to do with me. And there's also nothing I'm going to say to make her do it. And I'm also, you guys, I'm a very laid back closer, so I'm very much against, like, bro marketing. Like, once they cry, they buy, or like, pressure tactics or like, boiler room. I am very much like, hey, I am here. And when you're ready, you could absolutely make a decision. And I'm going to love you from afar, and I'm going to cheer you on, but I'm also going to be over here celebrating all of my clients that took action and are implementing, and you can watch us win. And when you're ready, you can jump on board. But I am not going to, like, chase you or convince you, but just, like, hang out and watch us winning. So I'll tell you, I had two people yesterday that bought into my program, and I had two people that told me no. In my reel that went up today was all about my clients that are winning. So I didn't chase these people. I didn't convince them. I was like, hey, you can just sit here and watch what's happening in our world. And when you're ready, there might be a spot open for you.
Michelle Thames
Oh, I love that, Jillian. This was so needed. I feel like this conversation, you made sales feel human, approachable, and honestly exciting again. Like, I know that I've told you that I have just been in this. I don't want to do sales calls. And when we talked at Power Table Live, like, you really have helped me. And I was like, I gotta have you on the podcast. I gotta tell my success story. Because, y' all, I've been selling in the DMs, and you know, Instagram is my favorite place, right? So thank you for making sales feel exciting again. I really appreciate it.
Jillian Murphy
Absolutely. Girl, I'm so excited to be here. Thank you. I love your podcast, I love your show, and I'm absolutely obsessed with you. Yes.
Michelle Thames
You listen to the show, and I'm so appreciative of that. But before we head out, where can people connect with you and learn how to work with you directly?
Jillian Murphy
Yeah. So I always say this. I have a free training that I do every single Wednesday. Master DM selling. So you never have to get on a sales call again. You guys, the link is in my bio. Come over. It's just totally free. I will blow your mind in 60 minutes or less. Come over, follow me at the Gillian Murphy on Instagram. All the information is over there and literally come into my DMs and say hello. We also have a podcast called Scale youl Sales. Michelle has been on the show. It's absolutely amazing. We haven't dropped her episode yet, but when it comes out, I know it'll be straight fire. Yes.
Michelle Thames
Thank you so much, Jillian. And y' all, selling is a service, right? And Jillian just handed you the blueprint. Make sure you go ahead and follow her on Instagram and go have a conversation that you've been avoiding with someone. Okay? Change your business. And if you love this podcast episode, make sure to tag us at the Jillian Murphy and at Michelle L. Thames and the social media Decoded pod and let us know what clicked today because I know you got an aha moment from today's episode. Thank you so much, Jillian, and we will talk to you in the next one. Peace.
Jillian Murphy
Of course. Thanks, my friend.
Michelle Thames
All right, that's a wrap on today's episode. I hope you got some valuable insights, insights and real strategies you can apply to your business right now. If you enjoyed this episode, I'd love for you to do two quick things. First, take a screenshot, share it on Instagram, and tag me Ichellel Thane so we can keep the conversation going. Second, if you found value in this podcast, it would mean the world to me if you left a rating and review on Apple Podcasts or Spotify. Your support helps this show reach more entrepreneurs just like you. Oh, and if you want to support the show and fuel my matcha obsession, you can always buy me a coffee at the link in the show notes. Thank you for tuning in. Until next time, keep showing up, keep growing, and I'll talk to y' all in the next one.
RXBar Representative
Peace. At RXBar, they believe in simple nutrition without the BS. That's why they said NO to artificial ingredients and yes to deliver intentional transparent nutrition. Try their original 12 gram protein bar, the Nut Butter and Oat Bar, or Minis Rxbar, the proud sponsor of no BS. Use code RXBAR on RXBAR.com for 25% off, subject to full terms and conditions and to change. Valid until September 30, 2025, and may not be combined with other offers. See rxbar.com for full details and limitations.
Jen
Jen's the mother of two teens. Her online shopping cart is always full of amps and auxiliary cables, so you might think she's funding her kid's garage band. But what you don't know is she's actually the one shredding on stage. With TransUnion's 360 degree view of consumer identity, you can get a clear picture of your marketing audience and reach people like Jen with messages that are more headbanger, less homebody. See how TransUnion is bringing clarity to marketing chaos through deeper insights, smarter reach, and Precise measurement@transunion.com clarity For 140 years.
Jillian Murphy
MultiCare has been in Washington prioritizing long term solutions, partnering with local communities and expanding access to care.
RXBar Representative
Together, we're building a healthier future.
Indeed Representative
Learn more@mycare.org you just realized your business needed to hire someone yesterday. How can you find amazing candidates fast? Easy. Just use Indeed. Stop struggling to get your job posts seen on other job sites. With Indeed sponsored Jobs, your post jumps to the top of the page for your relevant candidates so you can reach the people you want faster. According to Indeed data, Sponsored Jobs posted directly on indeed have 45% more applications than non sponsored Jobs. Don't wait any longer. Speed up your hiring right now with Indeed and listeners of this show will get a $75 sponsored job credit. To get your jobs more visibility@ Indeed.com podkatz13 just go to Indeed.com podkatz13 right now and support our show by saying you heard about Indeed on this podcast. Terms and conditions apply. Hiring Indeed is all you need.
T-Mobile Representative
Hi Zoe Saldana. Welcome to T Mobile. Here's your new iPhone 16 Pro on us.
Jillian Murphy
Thanks. And here's my old phone to trade in.
T-Mobile Representative
You don't need to trade in. When you switch to T Mobile. We'll give you a new iPhone 16 Pro. Plus we'll help you pay off your old Phone up to 800 bucks and you still get to keep it.
Jillian Murphy
There's always a trade in.
T-Mobile Representative
Not right now. @ T Mobile.
Jillian Murphy
I feel like I have to give you something in return for karma.
T-Mobile Representative
That's okay.
Jillian Murphy
I don't really have much in my purse. Oh, let's see. Hand sanitizer. It's lavender.
T-Mobile Representative
I'm good. Seriously?
Jillian Murphy
Hmm. Let me check this pocket.
Michelle Thames
Oh, mints.
T-Mobile Representative
Really, I'm fine.
Jillian Murphy
Oh, I have raisins. I'm a mom. Wait, wait one sec. I've got cupcakes in the car.
Progressive Insurance Representative
It's our best iPhone offer ever. Switch to T Mobile. Get a new iPhone 16 Pro with Apple Intelligence on us. No trade in needed. We'll even pay off your phone up to 800 bucks with 24 monthly bill credits. New line $100 plus a month on experience beyond finance agreement $999.99 and qualify imported for well qualified plus tax and $10 connection charge payout via virtual prepaid card. Allow 15 days credits and imbalance due if you pay off early or cancel. See t mobile dot com.
Social Media Decoded: Building a 7-Figure Business Without a Website with Jillian Murphy
Episode Release Date: June 19, 2025
In this insightful episode of Social Media Decoded, host Michelle Thames welcomes renowned sales coach Jillian Murphy to discuss unconventional strategies for building a seven-figure business without relying on a traditional website. Jillian shares her expertise on mastering sales through direct messages (DMs), overcoming sales fears, and fostering authentic connections with clients.
Jillian Murphy opens the discussion by emphasizing the power of conversations in driving sales. She challenges the conventional reliance on complex sales funnels and highlights the effectiveness of direct, authentic interactions.
Jillian Murphy [01:06]: "And then by having conversations you have conversions. So if you're not having conversations, my friends, you're not going to have conversions."
Key Points:
Many entrepreneurs view sales as inherently "salesy" or sleazy. Jillian addresses these fears by encouraging a mindset shift and authentic selling practices.
Jillian Murphy [05:33]: "Would you hire you?"
Key Points:
Jillian shares her journey of creating a successful online business without relying on a traditional website, instead leveraging DMs and simple tools.
Jillian Murphy [07:40]: "I built a half a million dollar business with a whiteboard, a paper planner, and a zoom link."
Key Points:
Jillian provides actionable strategies for initiating and maintaining meaningful conversations in DMs without appearing pushy or robotic.
Starting Conversations Without Being Salesy:
Personal Connections: Begin by discussing shared interests or personal topics before transitioning to business-related conversations.
Jillian Murphy [10:10]: "Start having DM conversations about random things... people buy from people."
Content Alignment: Ensure your content aligns with the solutions you offer, making your expertise apparent without overtly selling.
Effective Follow-Up Techniques:
Persistent Yet Respectful: Follow up consistently until the prospect clearly declines, demonstrating your commitment without being intrusive.
Jillian Murphy [16:35]: "I am a master at following up... there's fortune in the follow up."
Personalized Messaging: Reference previous conversations to show attentiveness and genuine interest in their needs.
Jillian identifies prevalent errors entrepreneurs make when selling through DMs and offers solutions to enhance effectiveness.
Jillian Murphy [19:14]: "It's called Golden Retriever Energy... don't be so excited to sell your stuff."
Key Points:
Confidence is crucial in sales, and Jillian shares her personal journey of transforming from a hesitant salesperson to a confident sales coach.
Jillian Murphy [21:56]: "It's absolutely not about you."
Key Points:
Jillian emphasizes the importance of humanizing the sales process to make it more approachable and less intimidating for both the seller and the buyer.
Jillian Murphy [23:45]: "Once they cry, they buy, or like, pressure tactics or like, boiler room. I am very much like, hey, I am here."
Key Points:
Michelle Thames wraps up the episode by highlighting the transformative impact of Jillian's strategies on making sales feel human, approachable, and exciting. Listeners are encouraged to implement these tactics to enhance their sales processes and build profitable, authentic businesses.
Connect with Jillian Murphy:
Key Takeaways:
By adopting Jillian Murphy's strategies, entrepreneurs can transform their sales approach, fostering meaningful connections that drive substantial business growth without the need for traditional websites or funnels.