Claire Sidman (21:24)
First of all, I love your story about being a family business and wanting to keep that. I think that is so special and that is some of the magic and the sparkle that will, you know, really benefit your brand for years to come. So just I love that I have to acknowledge the second part is, I think to answer your question, AI is tech that supports that doesn't work place. Right. It's not going to replace the creativity, it's not going to replace the strategy. It can help with a lot of the, you know, I'll say high fatigue, high engagement tasks that creators have to deal with. Right. Like things that take a lot of time, that aren't, don't require as much brain power, aren't as important in the time spent to value equation that you're as a creator constantly evaluating in your head. AI is part of the future. But like I said, creators are still the magic and that's where you have your magic. You know, I think the technology and where we use AI. I'll talk a little bit about Collective Voice and then I have some real thoughts on the industry that I want to get into. But like at Collective Voice we actually build AI into all of our tools to help creators give them back time. That is my goal is to give creators back time to doing what they do best, which is creating content so everywhere that we can build in efficiencies for them. Whether it be, you know, a link in bio solution that is a shoppable Storefront, right? Like that's giving them back time and not having to send a million links and being able to house them all in one place that consumers can self service 24, 7, 365 no matter what time zone they're in. That's a huge savings. We have launched a Shop the look tool which is an automated DM tool for Instagram. So instead of having to send out thousands of links, that's actually like you can even customize the trigger word in your caption. So if you said like if Michelle, you were like hey, I have fresh merch comment Michelle's merch in the post. It will automatically send a DM to, to your follower in your community with the link to purchase. That's giving you back time to spend with your family on the couch, going to the movies, going out to dinner, you know, not having to sit there at dinner and like respond with a link to every request. Because also you're not expected to be up 24 hours a day, 3:65 responding from bed like you need some, some downtime, some refresh time. So I think the reason we're so passionate about creating these tools and using the AI tool to power the tools that's going to give the creators back time is because what we've actually heard from our research, from our creators is that one in three creators value plug and play monetization tools, especially Gen Zs, they want to be able to like sign up and start by themselves. They don't want to have to go through education, they want to be able to get started, figure it out and then kind of come into the education on their own terms. And so all of the tools, if they are self explanatory, if they're guidance, plug and play things that are going to give them back time from the beginning of their content creation journey is just going to create more of a balance for creators as they grow, which is going to help combat the biggest problem that we have in the creator economy, which is burnout. So that's really where I think AI helps AI as influencers. I have to touch on because of Mia and Wimbledon and it was freshly in the news cycle, Michelle. So I was like, I'm sure you have thoughts too. But I, I really am not on board with AI influencers and I think that the biggest thing I will call out is that as Americans we really need to be holding our government and the platforms accountable for more transparency. Having someone listed and disclose it that they are an AI creator in the profile section is not enough. I'LL say it full stop. It's not enough. Because how does the consumer once again consume content? What is that behavior? Being a student of that behavior? It's in the feed and when you're in the feed and if she looks like a creator, talks like a creator is talking about brands and products, that is incredibly misleading. Because here's the other thing. If we get to a place in a world where the platforms are pushing, which is to have more AI generated creators, we lose the humanity. And the reason is AI is a yes man. It's going to say, what do you think about that? You're going to ask it, you know, give me a content strategy for this new shampoo. What is unique if every single beauty brand is putting in the same brief to the same AI creator? There's no humanity in there, right? There's no creativity. We're going to end up in a sea of sameness, which is going to probably be a deterioration in consumption and work against the creator economy and the purchasing power. And what you know, that trust and authenticity, which is why creators are at the center of the marketing mix right now, is because they can't. No one else can deliver that. And an AI generated creator definitely can't generate that. And it definitely is a brand. If you're even thinking about buying AI creators versus real creators, please don't. You're going to end up in a sea of sameness with your competition. You're going to be deemed inauthentic. And ultimately it's also working against the power of the creator economy, which has helped brands so much in the past 10 years gain market share. So I think it's a shortcut. I think it will be quick to burn out. And I think that, you know, as advocates within this industry, we can absolutely be doing our part within our representatives within government to hold social media platforms accountable to do more.