Communication happens every day in business, but some communication moments matter FAR more than others. Do YOU know what those moments are for YOU? Get them right, and your business is on the path to flourishing.

Get them wrong, your business is in trouble, whether you’re a solopreneur, or you’re leading a team or a massive enterprise.

In this second part of this series, Jeff digs into what those moments are, and how to USE them to bring the change you want to see in your business, in your life, and in the world around you.

💡 RESOURCES

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📝 SHOW NOTES

00:00 Communication is NOT all created equal

01:01 Communication in relationships

02:11 The different messages of conflict

03:48 Conflict comes from uncommunicated expectations

06:58 Jeff and Chantel’s first big fight

09:38 Being intentional about conflict in business

15:38 Communication Moments: Endings and Transitions

18:22 Jeff and Chantel’s hard conversations for personal endings

19:55 Endings in business

22:30 Planning doesn't erase the potential for conflict

24:16 Communication moments that are transitions

24:42 When Jeff and Chantel decided to make a huge transition

28:26 Resolving conflict by making change

31:27 A huge transition for KImberly-Clark that Wall Street called reckless and delusional

34:31 Understanding different communication needs

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