Podcast
Systemize Your Success
Hosted by Dr Steve Day · EN
Reclaim your time, reduce stress, and create more impact.
For years, Dr. Steve Day was a slave to his businesses - working insane hours and living in constant stress and overwhelm. After suffering through burnout and depression, he realised that success doesn’t come from doing more; it comes from aligning your work with your ideal life and systemising the things that matter.
That shift changed everything.
By focusing on key systems, he transformed his business and lifestyle - emigrating to Sweden and living with more presence, purpose and impact.
In Systemize Your Success, he shares the strategies that helped him step out of the grind so that you can do the same.
This podcast is for small business owners who want to honour their authentic selves, create more space and freedom, and leverage their strengths for meaningful impact. You'll learn how to streamline operations, outsource effectively, manage a remote team, and set up systems that free you to focus on building a business you feel proud to talk about.
If you’re ready to build a successful business and have the freedom to enjoy it- hit subscribe, and let's make it happen.
43episodes
Episodes
Newest firstAll episodes
SYS 198: The Crucial Role of Emotional Intelligence in Effective Business Management and Leadership - Interview with Dr. Robin Hills, Director of Ei4change
Nov 7, 202400:46:59Tap to summarize🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day engages in a thought-provoking conversation with Dr. Robin Hills, a renowned business psychologist and expert in emotional intelligence. They explore emotional intelligence's profound impact on business owners, leaders, and managers, enhancing performance, relationships, and overall job satisfaction. Robin emphasises the importance of understanding emotions in decision-making and the necessity of empathy in client interactions. The discussion also touches on the relevance of mindfulness in improving productivity and the unique human qualities that artificial intelligence cannot replicate. Listeners will gain valuable insights into leveraging emotional intelligence to foster better communication, leadership, and, ultimately, a more fulfilling work environment. KEY TAKEAWAYS 💡 Definition of Emotional Intelligence: Emotional intelligence is being smart with your feelings, combining thinking and emotions to make authentic decisions and build quality relationships. 💡 Importance for Business Owners: Recognizing and understanding emotions is crucial for business owners, as emotions underpin decision-making, learning, and overall human experience. This awareness can lead to better client relationships and improved business outcomes. 💡 Empathy in Client Interactions: Empathy is essential for understanding clients' emotions and needs. Moreover, by stepping into their shoes and seeing situations from their perspective, business owners can foster better relationships and enhance service delivery. 💡 Mindfulness and Presence: Mindfulness involves being present and focused on the current moment, which can improve communication and decision-making. Additionally, it allows individuals to recognise their limitations and seek input from others, enhancing collaboration and understanding. 💡 Complementing Artificial Intelligence: Emotional intelligence is a vital human skill that complements artificial intelligence. While AI can handle data and automate tasks, it lacks the ability to understand and respond to human emotions, making emotional intelligence increasingly important in business and leadership. BEST MOMENTS 04:16 - 💬 “It's being smart with your feelings. It's the way in which you combine your thinking with your feelings in order to make good, authentic decisions and build up quality relationships with a view to taking action.” - Robin Hills 10:41 - 💬 “What we've got to do is to remember, particularly when we're working with clients, and everybody is a client, that it's more about them. It's about fulfilling their needs rather than fulfilling my needs.” - Robin Hills 17:53 - 💬 “Most people think of mindfulness as going into some sort of trance and sitting around with just sticks and going home, and mindfulness is not it's being very much in the present moment and focusing and concentrating on what you're doing in the present moment.” - Robin Hills 26:45 - 💬 “Emotional intelligence gives us the ability to innovate, to be creative, to be artistic, to be compassionate, to be empathetic, to be a leader. And all of these things are going to be vital for the future.” - Robin Hills TIMESTAMPED OVERVIEW 00:00 Improve business success with emotional intelligence insights. 05:49 Discussing client compatibility and emotional perception differences. 09:15 Empathy is hindered by emotional reactions. 12:04 Align message with client's focus and priorities. 13:58 Marketing challenges: audience understanding and message reception. 19:23 Embrace awareness and humility in leadership focus. 20:47 ADHD discovery became both a strength and a challenge. 23:43 Everyone exists uniquely on their spectrum. 28:42 AI can't replicate human emotional connection. 32:44 Emotional responses are shaped by hormones, environment, and experiences. 35:47 Provides online emotional intelligence training and courses. 37:34 Conflict, communication, confidence, guidance, recruitment, organisational fit. 44:59 Embrace mistakes; grow through experience and adaptation. VALUABLE RESOURCES Ei4Change Courses: https://emotional.intelligence.courses LINKS TO CONNECT WITH THE GUEST Website: https://ei4change.com LinkedIn Profile: https://www.linkedin.com/in/robinhills/ LinkedIn Page: https://www.linkedin.com/company/ei4change/ Facebook: https://www.facebook.com/EI4Change/ Twitter: https://twitter.com/Ei4Change Instagram: https://www.instagram.com/ei4change/ YouTube: https://www.youtube.com/channel/UCBBxGskYxL0wnRfuyz_wHZA/feed ABOUT THE GUEST Dr. Robin Hills is a business psychologist and the director of ‘Ei4Change,’ a company specialising in emotional intelligence for change. He has taught and empowered over 400,000 people. He has been recognised with multiple awards, including "International Impact Company of the Year" by Dotcom Magazine and "Best Transformative Emotional Intelligence Coach" by The CIO Times. In early 2024, Robin was presented with an Honorary Doctorate in Advanced Studies in Psychology for his contributions to emotional intelligence training. LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
Transcribe →SYS 197: The Time Multiplier Effect: The Exponential ROI of Process Optimisation
Oct 31, 202400:14:23Tap to summarize🎙 Dr Steve Day shares valuable insights on the importance of process optimization and continual improvement within a business. After a recent meeting with a staff member, he highlights how revisiting and streamlining existing systems can lead to significant time savings—potentially up to six weeks a year. Furthermore, Steve emphasizes the necessity of adapting to changes in technology, team dynamics, and business needs. He also encourages entrepreneurs to empower new employees to provide fresh perspectives on outdated processes. By leveraging tools like Asana, Zapier, and Slack, he illustrates how simplifying workflows can enhance efficiency and, therefore, free up time for more valuable tasks. KEY TAKEAWAYS 💡 Continuous Process Optimization: Systemization is an ongoing process that requires regularly revisiting and updating systems to adapt to technological changes, team capabilities, and business needs. 💡 Fresh Perspectives from New Staff: Bringing in new employees provides an opportunity to evaluate existing processes. Moreover, their fresh eyes can identify inefficiencies and areas for improvement that long-term staff may overlook. 💡 Empower Staff to Speak Up: Creating a culture where employees feel comfortable sharing their thoughts on processes can lead to significant improvements. Additionally, encouraging honesty about challenges can help streamline operations. 💡 Eliminate Redundancies: Reviewing and simplifying processes can save substantial time. For example, eliminating unnecessary tasks and projects can free up hours to be redirected to more valuable activities. 💡 Focus on Core Processes: Regularly assess core processes, such as financial receivables, to ensure efficiency. Streamlining these processes can lead to significant time and cost savings, ultimately enhancing overall business performance. BEST MOMENTS 01:40 - 💬 “You will never finish systemising your business because things change.” 05:00 - 💬 “When we bring someone new in, it's a huge opportunity to get a fresh pair of eyes on processes, for someone to tell us, this is difficult, this doesn't make sense, I'm struggling.” 10:49 - 💬 “Take check now and again to revisit some of your old existing processes, the core processes that aren't going to go away and make sure they are efficient.” TIMESTAMPED OVERVIEW 00:00 New staff highlighted the need for a system overhaul. 04:45 Encourage new hires to improve company processes. 10:25 Simplify processes to save time and money. 11:47 Mind inefficient processes; optimize them for efficiency. VALUABLE RESOURCES Free access to our DIDACT Framework LINKS TO CONNECT WITH THE HOST Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE HOST Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
Transcribe →SYS 196: My Journey From Solopreneur to Business Owner: How SOPs and Systems Have Saved Me Thousands of Hours - The Ultimate FD Podcast Interview with Josh Keegan
Oct 24, 202400:43:04Tap to summarize🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day is interviewed by Josh Keegan on the Ultimate FD Podcast, where they delve into essential topics for entrepreneurs looking to scale their businesses. They discuss the importance of creating effective systems, particularly in managing virtual teams and documenting processes to free business owners from being overwhelmed by daily tasks. Steve shares practical tools such as screen capture software and flowchart techniques to help entrepreneurs delegate effectively and streamline operations. The conversation also covers strategies for managing remote workers, enhancing communication efficiency, and the significance of establishing a supportive company culture. Tune in for valuable insights to help you optimise your business processes and improve team performance. KEY TAKEAWAYS 💡 Importance of Systems: Establishing clear systems and processes is crucial for business owners to avoid being the sole knowledge repository. Documenting tasks ensures that operations can continue smoothly even when key personnel are unavailable. 💡 Utilizing Tools for Documentation: Screen capture tools and flowcharts are essential for capturing processes. Recording tasks while performing them and creating visual representations of workflows can help train new team members and maintain consistency. 💡 Delegation and Team Empowerment: Encouraging team members to document their processes and create systems fosters a culture of ownership and efficiency. This alleviates the burden on the business owner and empowers employees to take initiative. 💡 Structured Communication: Implementing a structured meeting framework, such as daily stand-ups, weekly one-on-ones, and project meetings, helps maintain clear communication and accountability within the team. This structure minimises interruptions and ensures that everyone is aligned on priorities. 💡 Effective Management of Virtual Teams: Understanding the cultural context of team members and developing management skills are vital for leading virtual teams. Setting up a supportive environment with clear expectations and regular check-ins can significantly enhance team performance and morale. BEST MOMENTS 02:16 - 💬 “Getting stuff out of people's heads and down in a way that anyone can do it without the involvement of the business owner or the knowledgeable worker is key to us not leading or finding ourselves in really sticky situations.” - Steve Day 03:20 - 💬 “The more that I've delegated over the years, the more I realise if we have a good way of getting stuff out of our heads and hand it over to somebody else, they have more time to think about it and do it, and often they'll end up doing better than we could.” - Steve Day 07:52 - 💬 “One of the first systems I ever created was aptly named the system for creating systems. And so when somebody joins our company... the first thing they learn is how to document what they do in such a way that it will be done in the same way by everybody.” - Steve Day 20:41 - 💬 “If you can afford to hire somebody with the expertise, knowledge, experience, know-how, aptitude, integrity... then you're probably not at the stage in your business where you can afford that sort of person.” - Steve Day 35:04 - 💬 “I get my comms manager to sit in on that meeting with me... and so to go from the situation where I was doing everything myself to now where I just do a few things that need either... there's no process for it.” - Steve Day TIMESTAMPED OVERVIEW 00:00 Systems are crucial for business resilience. 05:30 Use standardised flowcharts for efficient business systemisation. 07:51 System for Crane Systems teaches consistent documentation. 12:13 A Simple documentation system saves countless hours yearly. 16:21 Managing entrepreneurs, effective communication, delegation, virtual teams 18:27 A Structured, organised environment fosters successful professional relationships. 21:43 Hire reliable, instruction-following assistants for consistent results. 25:37 Daily brief meetings to discuss work updates. 29:16 5-star structured weekly meetings for longer projects. 32:37 Delegate tasks to focus on future priorities. 36:06 Virtual assistant usage for social media messaging. 37:41 Transitioning to an AI-driven knowledge base with SimpleBase. 41:55 GoHighLevel allows manual scheduling overrides; Calendly doesn't. VALUABLE RESOURCES Dr Steve Day Free access to our RecruitRight Framework Free access to our DIDACT Framework Josh Keegan The Ultimate FD Podcast: https://www.ultimatefd.co.uk/podcast LINKS TO CONNECT WITH DR STEVE DAY Website: https://www.systemizeyoursuccess.com Facebook Group: https://facebook.com/groups/systemsandoutsourcing/ LinkedIn: https://linkedin.com/company/systemsandoutsourcing/ Instagram: https://instagram.com/systems_and_outsourcing/ YouTube: https://youtube.com/@drsteveday42 ABOUT THE DR STEVE DAY Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants. Most business owners feel overwhelmed because they don’t know how to create systems or get the right help. Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.
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