Podcast
Talent Titans
Hosted by Suky Sodhi · EN
High performance staffing industry mastermind leader, Suky Sodhi has always felt strongly about allowing the sales team within organizations to have a voice at the boardroom table. She has been working with global recruitment companies for almost 3 decades, helping them align their focus on both the bottom line and their people.
President and Founder of Professional Selection, a leading rec2rec agency, and Founder of Elite Global Recruiters, a community of staffing industry professionals from around the globe, she is helping recruitment businesses scale like never before.
Her podcast, Talent Titans serves as a platform to share her research and findings with us, including best tips and practices to take your business to the next level.
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38episodes
Episodes
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Episode 115 - How Canadian Staffing Leaders Win in 2026: Reboot, Innovate & Scale | Canadian Staffing Summit
Feb 1700:32:55Tap to summarizeEpisode 115 - How Canadian Staffing Leaders Win in 2026: Reboot, Innovate & Scale | Canadian Staffing Summit Canadian staffing agencies are facing margin pressure, tech disruption, and slow growth, but the leaders who embrace innovation, mindset shifts, and operational efficiency are winning. In this episode of Talent Titans, we break down exactly how to reboot your staffing agency for 2026 and why the Canadian Staffing Summit is the room you need to be in. Huruy Tewelde and Bryan Wilson from Staffing OS join Suky to unpack what's really holding Canadian staffing agencies back—and what the top-performing firms are doing differently. From mindset shifts and operational automation to disruptive innovation and redefining client value, this conversation is a masterclass in scaling smarter in today's staffing market. To learn more about the 4th Annual Canadian Staffing Industry Summit in Toronto on April 16th, 2026, visit the website here: https://canadianstaffingindustrysummit.com/ Key Moments: 00:00 Introduction and Sponsor Message 02:19 Challenges in the Canadian Staffing Market 04:19 Keys to Success for Staffing Firms 08:12 Reboot and Rise: Adapting to Change 12:49 The Importance of Industry Collaboration 15:35 Sponsoring Excellence in Staffing 17:43 The Importance of Leadership Beyond Growth 19:12 Recognizing Canadian Leaders in Staffing 19:49 Criteria for Leadership Awards 21:32 The Value of Relationships in Staffing 29:01 Encouraging Nominations for Leadership Awards 31:03 Final Thoughts and Call to Action Favorite Quote: "The sign of a true leader isn't what they do in the good times—it's how they show up in the tough times and how they treat their people." Suky Check out more episodes of the Talent Titans Podcast: Why Contingency Recruiting is Dying: https://youtu.be/BAE9lrl8z74 Master Niche Recruiting: https://youtu.be/RoRWQ5bwPm0 Connect with Suky: Award-Winning Advisor & Industry Voice | Founder: Canadian Staffing Summit, Talent Titans, Recruitment Professionals Forum | Backing Bold Moves in Staffing, Tech & Investment — No Clickbait, Just Real Talk Suky doesn't just observe the staffing industry — she helps shape it. She's built platforms where the industry's most honest conversations happen: 🔹 Canadian Staffing Summit 🔹 Talent Titans Podcast 🔹 Recruitment Professionals Forum For over two decades, Suky's helped recruitment businesses scale with integrity — from internal team builds to boardroom strategy. She works with agency leaders, tech innovators, and the investors backing the future of staffing. But here's what Suky doesn't do: copy-paste playbooks, fluff-filled advice, or empty hype. She believes in smart growth, real talk, and community over competition. Her work sits at the intersection of: People + Performance Tech + Disruption Strategy + Soul Whether she's coaching founders, advising SaaS firms, or connecting those quietly rewriting the rules — one thing holds true: Suky backs those who build. LinkedIn www.eliteglobalrecruiters.com Grab of a copy of "How to Launch a Staffing Agency: Plan to Profits in 90 Days or Less" Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 114 - UK Recruiters: These US Hiring Mistakes Can Get You Sued (Language, Pay & Compliance)
Feb 1000:12:03Tap to summarizeEpisode 114 - UK Recruiters: These US Hiring Mistakes Can Get You Sued (Language, Pay & Compliance) Expanding your UK recruitment agency into the US or Canada? Your biggest risk isn't tax, payroll, or funding...it's language, compensation, and compliance mistakes that quietly destroy credibility or land you in court. In this episode of Talent Titans, Suky breaks down the real-world nuances UK founders and recruiters must understand before launching in North America. From dangerous interview questions to misunderstood phrases like "quite good" and "let's table this," this episode exposes how cultural misalignment costs deals, talent, and trust. You'll learn why UK modesty fails in the US, how salary history questions can be illegal, why US recruiters see pay as a scorecard, and how UK-style flexibility is a competitive advantage if used correctly. If you're serious about scaling in North America, this episode is not optional. Key Moments: 00:39 Challenges of Launching a New Business in North America 01:20 Cultural Nuances in Business Communication 02:33 Compliance and Legal Considerations 03:43 Talent Pool and Work Environment 05:32 Compensation Structures 07:20 Holiday Policies and Terminology Differences 10:10 Adapting to the North American Market 11:16 Conclusion and Final Thoughts Favorite Quote: "If you keep your UK understatement and right-to-work habits, no amount of funding will save your reputation in the US." Suky Check out more episodes of the Talent Titans Podcast: Why Contingency Recruiting is Dying: https://youtu.be/BAE9lrl8z74 Master Niche Recruiting: https://youtu.be/RoRWQ5bwPm0 Connect with Suky: Award-Winning Advisor & Industry Voice | Founder: Canadian Staffing Summit, Talent Titans, Recruitment Professionals Forum | Backing Bold Moves in Staffing, Tech & Investment — No Clickbait, Just Real Talk Suky doesn't just observe the staffing industry — she helps shape it. She's built platforms where the industry's most honest conversations happen: 🔹 Canadian Staffing Summit 🔹 Talent Titans Podcast 🔹 Recruitment Professionals Forum For over two decades, Suky's helped recruitment businesses scale with integrity — from internal team builds to boardroom strategy. She works with agency leaders, tech innovators, and the investors backing the future of staffing. But here's what Suky doesn't do: copy-paste playbooks, fluff-filled advice, or empty hype. She believes in smart growth, real talk, and community over competition. Her work sits at the intersection of: People + Performance Tech + Disruption Strategy + Soul Whether she's coaching founders, advising SaaS firms, or connecting those quietly rewriting the rules — one thing holds true: Suky backs those who build. LinkedIn www.eliteglobalrecruiters.com Grab of a copy of "How to Launch a Staffing Agency: Plan to Profits in 90 Days or Less" Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 113 - This AI Tool is Revolutionizing Staffing | Sabashan Ragavan on Balancing Tech with Human Touch
Feb 500:43:26Tap to summarizeEpisode 113 - This AI Tool is Revolutionizing Staffing | Sabashan Ragavan on Balancing Tech with Human Touch How do you scale your staffing agency without losing that personal touch? In this powerful episode of Talent Titans, Suky sits down with Sabashan Ragavan, co-founder of HeyMilo, to unpack how AI agents are transforming high-volume hiring. From candidate screening to voice interviews, HeyMilo's tech is reshaping what it means to be efficient, without sacrificing the human experience. Key Moments: 00:00 Scaling Your Staffing Agency 01:04 Introduction to AI Agents in Staffing 01:31 Guest Introduction: Sabashan from HeyMilo 01:42 How HeyMilo Uses AI to Improve Candidate Screening 03:30 Addressing Concerns About AI in Recruitment 09:05 The Role of AI in High-Volume Hiring 12:55 Adapting AI for Diverse Candidate Pools 16:24 Integrating HeyMilo into Staffing Agencies 24:04 Impact of AI on Staffing Agencies 30:28 Transparency with Clients 36:49 Future of AI in Hiring Favorite Quote: "Candidates just want to know they've been heard or seen. That's it. And if AI can make that happen faster, it's not removing humanity—it's restoring it." Suky Check out more episodes of the Talent Titans Podcast: Why Contingency Recruiting is Dying: https://youtu.be/BAE9lrl8z74 Master Niche Recruiting: https://youtu.be/RoRWQ5bwPm0 Connect with Sabashan: Sabashan R is the founder of HeyMilo AI, a platform rethinking how high-volume recruiting is done using applied AI. He previously worked at Meta and Microsoft, where he built large-scale recommendation systems and helped scale data labeling and human-in-the-loop teams. As a hiring manager, he experienced firsthand the inefficiencies and breakdowns in high-volume recruiting—manual screening, inconsistent evaluation, and tools that didn't reflect how teams actually hire. These experiences led him to build HeyMilo, focused on bringing reliable, practical AI systems into real-world hiring workflows. LinkedIn: https://www.linkedin.com/in/sabashanragavan/ HeyMilo: https://www.heymilo.ai/ Connect with Suky: Award-Winning Advisor & Industry Voice | Founder: Canadian Staffing Summit, Talent Titans, Recruitment Professionals Forum | Backing Bold Moves in Staffing, Tech & Investment — No Clickbait, Just Real Talk Suky doesn't just observe the staffing industry — she helps shape it. She's built platforms where the industry's most honest conversations happen: 🔹 Canadian Staffing Summit 🔹 Talent Titans Podcast 🔹 Recruitment Professionals Forum For over two decades, Suky's helped recruitment businesses scale with integrity — from internal team builds to boardroom strategy. She works with agency leaders, tech innovators, and the investors backing the future of staffing. But here's what Suky doesn't do: copy-paste playbooks, fluff-filled advice, or empty hype. She believes in smart growth, real talk, and community over competition. Her work sits at the intersection of: People + Performance Tech + Disruption Strategy + Soul Whether she's coaching founders, advising SaaS firms, or connecting those quietly rewriting the rules — one thing holds true: Suky backs those who build. LinkedIn www.eliteglobalrecruiters.com Grab of a copy of "How to Launch a Staffing Agency: Plan to Profits in 90 Days or Less" Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 112 - 5 Costly Mistakes UK Staffing Firms Make in the US & Canada (And How to Avoid Them)
Jan 2700:16:11Tap to summarizeEpisode 112 - 5 Costly Mistakes UK Staffing Firms Make in the US & Canada (And How to Avoid Them) Thinking about expanding your UK staffing business into North America? Don't move an inch until you hear this. In this episode of Talent Titans, Suky breaks down the top five mistakes UK and European recruitment agencies make when entering the US and Canadian markets...errors that can cost you thousands in fines, lost contracts, or worse: your business. From misjudging employment laws to underestimating tax burdens and cash flow traps, this episode is the ultimate guide in what not to do, and how to do it right with the help of partners like Ascen. Whether you're already operating overseas or considering your first move, this episode will save you time, money, and major compliance headaches. Key Moments: 00:00 Introduction and Sponsor Message 00:39 Common Mistakes in North American Market Entry 01:16 Mistake 1: Right to Work Advertising Trap 03:46 Mistake 2: Multi-State Compliance Challenges 05:45 Mistake 3: Miscalculating Loaded Labor Costs 08:28 Mistake 4: The At-Will Employment Illusion 10:16 Mistake 5: Cashflow Death Spiral 13:01 Summary and Key Takeaways Favorite Quote: "Bill rate is vanity—loaded cost is sanity." Suky Check out more episodes of the Talent Titans Podcast: Why Contingency Recruiting is Dying: https://youtu.be/BAE9lrl8z74 Master Niche Recruiting: https://youtu.be/RoRWQ5bwPm0 Connect with Suky: Award-Winning Advisor & Industry Voice | Founder: Canadian Staffing Summit, Talent Titans, Recruitment Professionals Forum | Backing Bold Moves in Staffing, Tech & Investment — No Clickbait, Just Real Talk Suky doesn't just observe the staffing industry — she helps shape it. She's built platforms where the industry's most honest conversations happen: 🔹 Canadian Staffing Summit 🔹 Talent Titans Podcast 🔹 Recruitment Professionals Forum For over two decades, Suky's helped recruitment businesses scale with integrity — from internal team builds to boardroom strategy. She works with agency leaders, tech innovators, and the investors backing the future of staffing. But here's what Suky doesn't do: copy-paste playbooks, fluff-filled advice, or empty hype. She believes in smart growth, real talk, and community over competition. Her work sits at the intersection of: People + Performance Tech + Disruption Strategy + Soul Whether she's coaching founders, advising SaaS firms, or connecting those quietly rewriting the rules — one thing holds true: Suky backs those who build. LinkedIn www.eliteglobalrecruiters.com Grab of a copy of "How to Launch a Staffing Agency: Plan to Profits in 90 Days or Less" Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 111 - Audit Your Performance: Data, Mindset and Accountability for Success in the Staffing Industry
Jan 2000:16:36Tap to summarizeEpisode 111 - Audit Your Performance: Data, Mindset and Accountability for Success in the Staffing Industry This episode of Talent Titans features Suky guiding Canadian staffing professionals and recruitment leaders through a performance audit, especially of Q4 in 2025. She covers analyzing data, identifying disconnects, and cultivating accountability for your actions. Suky provides real-world strategies for recruiters and business owners to understand their contribution to results, move past blame, and achieve consistent success. This episode highlights how self-reflection and asking "why" can lead to significant agency improvements. Watch the episode about mindset shifts you need to make in your staffing business here: https://youtu.be/oxvvHmJMyuo Key Moments: 00:00 Introduction and Sponsor Message 00:39 Jumping into Auditing 2025 01:19 Running a 360 Desk: Key Metrics and Analysis 05:28 Mindset and Self-Reflection for Success 09:12 Managing a Team or Business: Leadership Insights 14:34 Conclusion Favorite Quote: "But if you want different results, you have to think differently about your business, about your desk, you have to take total accountability for your actions and taking accountability for your actions can't happen until you understand what's going on up here." Suky Check out more episodes of the Talent Titans Podcast: Why Contingency Recruiting is Dying: https://youtu.be/BAE9lrl8z74 Master Niche Recruiting: https://youtu.be/RoRWQ5bwPm0 Connect with Suky: Award-Winning Advisor & Industry Voice | Founder: Canadian Staffing Summit, Talent Titans, Recruitment Professionals Forum | Backing Bold Moves in Staffing, Tech & Investment — No Clickbait, Just Real Talk Suky doesn't just observe the staffing industry — she helps shape it. She's built platforms where the industry's most honest conversations happen: 🔹 Canadian Staffing Summit 🔹 Talent Titans Podcast 🔹 Recruitment Professionals Forum For over two decades, Suky's helped recruitment businesses scale with integrity — from internal team builds to boardroom strategy. She works with agency leaders, tech innovators, and the investors backing the future of staffing. But here's what Suky doesn't do: copy-paste playbooks, fluff-filled advice, or empty hype. She believes in smart growth, real talk, and community over competition. Her work sits at the intersection of: People + Performance Tech + Disruption Strategy + Soul Whether she's coaching founders, advising SaaS firms, or connecting those quietly rewriting the rules — one thing holds true: Suky backs those who build. LinkedIn www.eliteglobalrecruiters.com Grab of a copy of "How to Launch a Staffing Agency: Plan to Profits in 90 Days or Less" Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 110 - Why Smart Entrepreneurs Still Fail Their Goals (And the Mindset Shift That Changes Everything)
Jan 1300:19:11Tap to summarizeEpisode 110 - Why Smart Entrepreneurs Still Fail Their Goals (And the Mindset Shift That Changes Everything) You set the goals. You made the plans. So why do you still feel stuck, burnt out, or avoiding the one move that actually matters? In this solo episode of Talent Titans, Suky breaks down the uncomfortable truth behind why most entrepreneurs and agency owners fail to execute, despite having the knowledge, the strategy, and the ambition. From the danger of "effortless" social media gurus to the fear-driven behaviors we disguise as productivity, this episode goes deep into mindset, self-awareness, and the real work required to scale without burning out. As we step into 2026, Suki challenges the traditional way entrepreneurs approach goal setting. Instead of resolutions, affirmations, and endless planning, this episode focuses on the knowledge/action gap, the space where most people stall. Suky shares a candid breakdown of how fear of failure nearly stopped her from launching a $150,000 industry summit, why consuming more content can actually be a form of procrastination, and how deep self-reflection became his competitive advantage. Key Moments: 00:39 New Year's Resolutions and Goal Setting 02:05 The Impact of Social Media on Mindset 04:50 Evaluating Influencers and Self-Audit 06:12 Overcoming Fear and Taking Action 10:39 The Importance of Consistency and Self-Reflection 17:54 Applying Mindset to Professional Scenarios Favorite Quote: "When you keep consuming content but never take action, you're not learning, you're avoiding the discomfort of doing the real work." Suky Connect with Suky: I'm Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in. With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous "recession" cycles. Companies often get so focused on the bottom line that they forget that we are in the "people business". For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both. LinkedIn Canadian Staffing Industry Summit www.eliteglobalrecruiters.com Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 109 - Mindset, Not AI, Will Decide the Future of Staffing (Here's WHY)
Jan 600:16:24Tap to summarizeEpisode 109 - Mindset, Not AI, Will Decide the Future of Staffing (Here's WHY) What if the real threat to your staffing agency isn't AI or the economy, but your own mindset? Fresh off the South African Staffing Summit, Suky shares the raw truths that were revealed during two powerful days of one-on-one strategy sessions with agency leaders. From the false promises of AI to the silent drain of mindset fatigue, this episode gets real about why some will rise in a tough market and why others are already sinking. Suky explores why mindset, not technology, is the real differentiator in today's staffing landscape. She exposes the illusion of AI as a magic fix, calls out the passive waiting game many are playing, and offers a direct, no-fluff blueprint for regaining clarity, direction, and control. If you're exhausted by the market, questioning your next step, or secretly waiting for someone to save your business, this episode is your wake-up call. Key Moments: 00:00 Introduction and Sponsor Message 00:39 Recap of the South African Staffing Summit 02:31 The Reality of Market Exhaustion 05:57 The AI Illusion in Staffing 09:28 Mindset: The True Separator 12:06 Actionable Steps for Growth 14:28 Conclusion Favorite Quote: "Mindset leaves a scent. You can smell when someone is ready, and you can smell when someone has already quit." Suky Connect with Suky: I'm Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in. With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous "recession" cycles. Companies often get so focused on the bottom line that they forget that we are in the "people business". For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both. LinkedIn Canadian Staffing Industry Summit www.eliteglobalrecruiters.com Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 108 - Why Your Marketing Isn't Working (and How Staffing Firms Can Fix ROI, Branding & Growth) with Leslie Vickrey
Dec 3000:36:51Tap to summarizeEpisode 108 - Why Your Marketing Isn't Working (and How Staffing Firms Can Fix ROI, Branding & Growth) with Leslie Vickrey If your marketing feels busy but not profitable, you're not alone. In this episode of Talent Titans, staffing leaders get a straight-talking breakdown of why marketing ROI fails, and what actually works when budgets, teams, and time are limited. Suky welcomes Leslie Vickrey, Founder and CEO of ClearEdge, to talk about why marketing often underperforms in staffing and recruitment businesses. With nearly two decades of experience inside global staffing firms and as an agency founder, Leslie explains the critical difference between branding and marketing, why "checking the box" kills ROI, and how small and mid-sized firms should think about strategy before tactics. The conversation covers everything from LinkedIn content myths and chasing vanity metrics, to when it makes sense to hire a fractional CMO, how much staffing firms should really invest in marketing, and why founders can't hide from being the face of their brand. If you've ever said "we tried marketing and it didn't work," this episode explains exactly why and what to do instead. Key Moments: 00:00 Introduction and Sponsor Message 00:52 Meet Leslie Vickrey: Founder of ClearEdge 02:01 Branding vs. Marketing: Understanding the Difference 03:11 Marketing Strategies for Small and Mid-Size Companies 04:39 Aligning Marketing with Business Goals 08:08 The Importance of Target Audience and Engagement 12:05 Challenges and Solutions in Marketing for Smaller Companies 19:08 Breaking Down Marketing Silos 20:34 The Importance of Marketing Investment 21:57 Aligning Marketing with Business Goals 24:21 Who Should Own Marketing? 25:22 The Role of Executives in Marketing 29:14 Steps for Improving Marketing Effectiveness 32:34 When to Seek External Marketing Help 34:52 Conclusion and Contact Information Favorite Quote: "If what you're doing in marketing isn't directly tied to your business goals, you're not doing strategym you're just checking boxes." Leslie Connect with Leslie: Leslie Vickrey is an author, podcast host, business leader, investor, board member, and advocate for unleashing the power of women. She is the founder of ClearEdge, a company dedicated to transforming the business of talent through marketing, recruiting, and leadership development services, and the co-founder of ARA, an organization working to attract, retain, and advance women in technology. Leslie is a co-author of Together We Rise and the forthcoming Rising with Courage: A Women's Guide to Life and Leadership, and hosts two podcasts, TheEdge and Honestly, We're Learning. Through her work, Leslie aims to break down stereotypes, build confidence, and encourage the next generation of leaders to rise. Leslie also serves on the Board of Advisors for New ERA ADR, VMS Professionals, and Central Michigan University's College of Business Administration, which honored her with its Distinguished Alumni Award. Recognized as one of Chicago's most compelling innovators and entrepreneurs, Leslie was inducted into the UIC Entrepreneurship Hall of Fame and honored as an Enterprising Woman of the Year. LinkedIn: https://www.linkedin.com/in/lvickrey/ Connect with Suky: I'm Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in. With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous "recession" cycles. Companies often get so focused on the bottom line that they forget that we are in the "people business". For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both. LinkedIn Canadian Staffing Industry Summit www.eliteglobalrecruiters.com Talent Titans is sponsored by Ascen. Ascen is an employer of record that helps staffing and recruitment agencies hire employees compliantly throughout the US and Canada. Ascen's all-in-one, white-label platform handles onboarding, timesheets, payroll, benefits, insurance, invoicing, and funding so you can grow quickly in the US and Canada without worrying about back office and paperwork. Visit ascen.com to learn more.
Transcribe →Episode 65 - Align Your Words to Your Behaviors, Build Trust, and Be Accountable with Rodrigo Alcaine
Feb 25, 202500:44:31Tap to summarizeEpisode 65 - Align Your Words to Your Behaviors, Build Trust, and Be Accountable with Rodrigo Alcaine My guest today is Rodrigo Alcaine, the freshly appointed CEO of Eastridge Workforce Solutions, and is joining me in a conversation about the nuances of leadership and accountability in today's professional landscape. Rodrigo brings a fresh perspective on true accountability as a commitment to integrity rather than a punitive measure. The effects of leaders who act on their promises is huge and behavior that reflects this establishes a standard of excellence across any organization. The power of feedback is often overlooked, along with the role it plays in building trust within teams. We talk about the importance of a communal approach to accountability, similar to how a coach guides a marathon runner toward their goal, as well as dissect strategies like stress testing organizational standards and preparing for the worst to ensure resilience in challenging times. Reflecting on personal growth and leadership development, we share our own experiences in high-performance settings and how they've shaped our understanding of effective management and leadership. Rodrigo opens up about the necessity of aligning leadership styles with personal values and shares another experience that highlights the importance of adapting to the diverse needs of team members to build trust. In conclusion, we emphasize the positive effects of accountability and leadership, showing exactly how leaders' actions influence trust and performance throughout an entire organization. Key Moments: Why do some leaders deviate from doing what they say they're going to do? Actionable strategies to implement to help keep you accountable. How employees can become comfortable with giving honest feedback, without fear of repercussions. Align your words to your behaviors and begin to build that trust. Accountability is not done to you, it is done for you - changing the narrative. Favorite Quote: "Building trust within a team starts with aligning your words to your behaviors. Consistency in actions is key to cultivating a culture of trust." Rodrigo Connect with Rodrigo: Rodrigo Alcaine is a results-driven leader with a track record of transforming businesses, accelerating growth, driving revenue expansion, and building high-performing teams. As CEO of Eastridge Workforce Solutions, he leads the company’s strategic vision and operational excellence, delivering innovative workforce solutions across industries while scaling business impact. With over 16 years in staffing and workforce management, Rodrigo has transformed organizations through strategic turnarounds, enhanced sales performance, and a culture of accountability. He previously held executive roles at JoinedUp (Beeline) and Adecco, driving market expansion and business optimization. Rodrigo’s leadership philosophy is rooted in getting the best out of people, believing in excavating talent and unlocking potential at every level. Rodrigo previously sat on the board of directors for Big Brothers Big Sisters of the Triangle, is an active mentor for the American Staffing Association, and was recognized in Staffing Industry Analysts’ 40 Under 40 list. Based in Raleigh, NC, he balances his work with quality time with his family and enjoys endurance training. LinkedIn: https://www.linkedin.com/in/rodrigoalcaine/ Email: ralcaine@eastridge.com Connect with Suky: I’m Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in. With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous “recession” cycles. Companies often get so focused on the bottom line that they forget that we are in the “people business”. For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both. LinkedIn Canadian Staffing Industry Summit www.eliteglobalrecruiters.com www.professionalselection.com
Transcribe →Episode 64 - Looking Past Risk and Encouraging Talent to Remain in Canada with Michael King
Feb 18, 202500:45:26Tap to summarizeEpisode 64 - Looking Past Risk and Encouraging Talent to Remain in Canada with Michael King In today's episode of Talent Titans, I'd like to introduce my guest, Michael King, from Spruce Infotech. Michael made quite the career shift from being a South African diplomat to a pivotal figure in Canada's recruitment industry. His journey, marked by a transition from international finance to the dynamic technology and recruitment sectors, is driven by a passion for influencing careers and changing lives. Our conversation focuses on the challenges of retaining talent in Canada amidst the allure of the U.S. market. We get into factors like the necessity for greater R&D investment by Canadian firms, highlighting Canada's robust skilled workforce and we discuss how these factors position Canada as a prime location for talent to remain. Approaching the subject of today's new generations, we hit a button on the pitfalls of prolonged recruitment processes and the importance of maintaining transparency. Finally, emphasizing commitment to nurturing credibility through client referrals and building strong, trust-based relationships, this episode encourages those in the recruitment industry to get creative about how we can encourage our incredibly qualified, fresh talent. Key Moments: There are risks involved with making such a career shift, but looking past them is understanding how you'll be able to thrive. So, what can we do to help encourage talent to remain in Canada? The recruitment industry needs to get creative and look beyond money to encourage people to stay in Canada for their careers. Complacency, stability, differences in decision-making - all play roles in deciding to stay. Hear how. Favorite Quote: "We're in danger of becoming too transactional as an industry. We need to focus on specialization rather than generalization and foster quality, trust-based relationships with our clients." Michael Connect with Michael: Upon immigrating to Canada, Michael was responsible for advancing institutional sales for RBC Global Asset Management in the Middle East, Africa, Europe, and Scandinavia. His technical experience includes building and managing new Data Analytics business in North America and providing data analytics solutions for companies globally. More recently Michael has over seven years of experience in the recruitment industry, having advanced enterprise sales for global recruitment companies. More recently Michael was appointed as the Vice President of Sales for Spruce Infotech in Canada, a dynamic privately owned company headquartered in the United States providing technical recruitment and managed services. Michael holds a B.A Hons. degree in International Relations and has also completed various courses including Managing Cross Cultural organizations at the University of Berkley, California. LinkedIn: https://www.linkedin.com/in/miking2/ Connect with Suky: I’m Suky an adrenaline junkie who celebrates every single win. I believe we must celebrate and collect all our wins along the way as it fuels forward momentum to ensure we exceed our goals. When we fuel forward momentum, complacency simply can not settle in. With over 25 years of experience working in the staffing industry, 16 of those working with global recruitment companies, I bring the knowledge and experience of working in 18 countries and successfully navigating through numerous “recession” cycles. Companies often get so focused on the bottom line that they forget that we are in the “people business”. For me, the magic happens when my clients recognize the best way to create a truly sustainable high-performance sales culture is to align both. LinkedIn Canadian Staffing Industry Summit www.eliteglobalrecruiters.com www.professionalselection.com
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