How do we balance free speech, platform accountability, and democratic integrity when technology moves faster than policy?

In this episode, Katie Harbath, the "election whisperer to the tech industry," joins Corey Nathan to discuss the impossible trade-offs facing social media platforms, the evolving landscape of AI and misinformation, and what it means to "panic responsibly" in an era of rapid technological change.

Katie spent a decade at Facebook as a policy director managing elections globally, navigating crises from Cambridge Analytica to the 2020 election. Now as CEO of Anchor Change and Chief Global Affairs Officer at Duco, she helps organizations understand how the internet shapes democracy.

The conversation explores how to use AI ethically in creative work, the challenges of content moderation at scale, why community notes might be better than fact-checking, and how individuals can reclaim agency over their information diets. Katie also shares her personal evolution on free speech, the difference between distribution and moderation, and why the next four years will require all of us to find new ways to ground ourselves.

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Key Takeaways

Panic Responsibly: Don't be paralyzed by fear of AI or technological change. Take agency over how you use these tools while considering ethical guardrails
Impossible Trade-offs: Platform decisions involve choices between imperfect options with unknowable long-term consequences (see: Cambridge Analytica stemming from 2010's Open Graph)
AI Ethics in Practice: Katie uses AI to organize thoughts, identify themes, spot repetitive phrases, and show line edits; but keeps human input and output central to the creative process
Free Speech Evolution: Even tech policy experts are evolving their views. Katie has moved toward greater support for free speech while recognizing the importance of context and consequences
Distribution vs. Moderation: The key question isn't just what stays on platforms, but what gets amplified by algorithms. Distribution decisions matter as much as content decisions
Community Notes > Fact-Checking: Collaborative, crowdsourced context may be more effective and less politically fraught than centralized fact-checking operations
You Have Agency: Individuals control which platforms they use, what content they engage with, and what news sources they consume. These choices train algorithms and shape experiences
Election Infrastructure Improved: Despite continued challenges, election officials have made significant strides since 2020 in security, preparedness, and collaboration with tech platforms
Social Media: Mixed Bag: Platforms have given voice to candidates and causes that would otherwise struggle for attention, but have also created new challenges for democracy
Information Audit: Katie recommends doing an annual "news audit" to ensure your media consumption aligns with your values and includes diverse perspectives across the political spectrum

About Our Guest

Katie Harbath is an award-winning global leader at the intersection of technology, policy, and elections. She spent a decade at Facebook as a Public Policy Director, where she built and led the teams that managed elections globally, navigating some of the platform's most challenging moments.

Today, Katie is the CEO of Anchor Change, a technology consulting firm, and Chief Global Affairs Officer at Duco. Described as the "election whisperer to the tech industry," she helps organizations navigate the complex intersections of technology, democracy, and policy.

Katie is writing a book about her experiences in tech policy and is a sought-after voice on issues of platform governance, content moderation, AI ethics, and the future of democracy in the digital age. She is known for her pragmatic approach to impossible trade-offs and her catchphrase "panic responsibly" when it comes to emerging technologies.

Links and Resources Katie Harbath's Work:

Substack: anchorchange.substack.com
Anchor Change: anchorchange.com
Duco Experts: ducoexperts.com
Katie's AI Ethics and Disclosure Statement: anchorchange.substack.com/p/ethics-and-transparency-statement

Connect on Social Media

Corey is @coreysnathan on all the socials...

Thanks to our Sponsors and Partners

Thanks to Pew Research Center for making today’s conversation possible.
Gratitude as well to Village Square for coming alongside us in this work and helping foster better civic dialogue.

Links and additional resources:

Pew Research Center: pewresearch.org
The Village Square: villagesquare.us
Meza Wealth Management: mezawealth.com

Proud members of The Democracy Group

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The Election Whisperer: Katie Harbath on Ten Years Inside Facebook and Panicking Responsibly