
Hosted by AMA Boston · EN

Two years. One million doughnut samples. And a masterclass in brand stewardship. For National Donut Day, the Talking Marketing podcast goes behind the scenes of one of the most anticipated sweet-treat collaborations in recent history. In this exclusive episode, we sit down with Charlie Hodges(Krispy Kreme) and Shannon Salzano (Milk Bar) to unpack the strategic, messy, and brilliant realities of bringing two iconic culinary giants into the same room. From non-traditional career pivots to the intense operational pressure of a global rollout, this conversation moves past the standard marketing playbook to look at the real tension between creative nuance and massive scale. What you'll learn from this episode: The Non-Linear Path to Brand Love: How Charlie's journey (Chick-fil-A, J&J, Krispy Kreme) and Shannon's path (Editor to Milk Bar Creative Director) shaped their philosophies on building consumer devotion. The Anatomy of a 2-Year Collaboration: A candid look at where the partnership nearly fell apart, who blinked first, and the unexpected lessons learned from managing high-stakes brand equity.

Welcome to Talking Marketing, Episode: 66 Neil Cohen - The Marketing Therapist. Most brands think they have a marketing problem. Neil Cohen has spent 40 years proving they have a listening problem. From the boardrooms of Hilton, Arby's, and Sega to over 300 companies advised across three continents — the pattern never changed. Brands that struggled weren't out-spent or out-creative'd. They were out of touch with the very people they were trying to reach. Neil calls it therapy. Because that's what it is. The diagnosis is usually simpler than anyone wants to admit — and fixing it costs far less than ignoring it. In this episode, Neil breaks down why listening is the most underrated skill in marketing, what decades inside big brands taught him about the ones that got it right, and why the most expensive mistake a company can make is assuming they already know the answer. For every marketer who's ever built a campaign — this one hits different.

Welcome back to Talking Marketing - Episode 65 - The Hard Truths About Building Boston's Design Community. This week I sat down with Catherine Headen-Carlucci — designer, consultant, and President of AIGA Boston — for one of the most honest conversations I've had about what it really takes to build a design community from the inside. We went deep on: — The gap between what designers are trained to believe design is, and what it actually is in practice — What AIGA Boston is doing that most designers don't know exists — Why Boston loses its talent to other cities and who's responsible for changing that — What the next version of Boston's design community needs to look like. This is not a surface conversation. Catherine doesn't hold back — and that's exactly why you should listen.

Hello and welcome back to Talking Marketing, Episode 64 — Agile Marketing: Beyond the Buzzword. In this episode, we sit down with Kamal Hans, an Enterprise Agile Coach and SAFe-certified practitioner based in Boston, who has spent his career helping global organizations — including Ericsson, Bose, Kronos, and Vistaprint — build more adaptive, collaborative, and effective ways of working. In this conversation, Kamal breaks down what Agile Marketing really means beyond the jargon, how marketing teams can deliver value earlier and learn faster, why feedback loops matter more than ever in modern marketing, and what organizations get wrong when they try to make the shift. Whether you're new to Agile or looking to strengthen how your team works, this episode is packed with practical perspective and hard-won lessons from the field.

Welcome back to Talking Marketing, Episode 63 - The Business of Being Human In this episode, I sit down with Bob Cargill - former AMA Boston president, educator, and the mind behind upcoming "The Bob Cargill Marketing Roadshow". We explored a tension every marketer is quietly dealing with right now: Why "being authentic" suddenly became a marketing tactic What AI is actually changing about marketing careers Why trust is getting harder to build (even when brands try) And why the most human brands often feel the least "polished" If you're working in marketing right now, this conversation will likely make you rethink a few things.

Hello and welcome back to Talking Marketing, Episode 62 - When Experience Becomes Authority - The Making of a Marketing Leader Not every marketer gets to see the industry from this many angles. Luxury retail. Consumer electronics. FMCG. Broadcast media. B2B. Across some of the world's most demanding markets. On the latest episode of Talking Marketing, we're joined by Amrita Datta, someone who has a perspective on marketing leadership that could only come from a career built the way hers has been. We talk about owning outcomes, leading cross-functional teams, building credibility in new markets, and what the marketing industry looks like when you've operated at the highest levels of it across very different worlds. The kind of conversation that reminds you how much there still is to learn.

In Episode 61 of Talking Marketing, we explore how data and artificial intelligence are reshaping the modern marketing playbook. We sit down with Nick Stamoulis, President - Brick Marketing, a Boston-based digital agency with over two decades of experience helping brands navigate the evolving digital landscape. Together, they discuss how marketers can move beyond hype and build strategies grounded in data, long-term brand equity, and measurable revenue impact. In this episode, we explore: How agencies evaluate new AI tools and separate real value from industry noise Why first-party data and stronger tracking infrastructure are becoming essential The risks of AI-generated marketing at scale — and how to protect brand equity The future of marketing measurement beyond traditional CPA and ROAS Whether you're a marketing professional, agency leader, or student entering the field, this conversation offers practical insights into building marketing systems that deliver sustainable growth.

Hello! Welcome to Episode 60: Experience-Driven Branding in a Digital World. In this episode, Lana and Aishwarya sit down with Magic Promotions founder Sue Wei. Most brands underestimate gifting. In reality, it's one of the most underutilized tools in the brand-building arsenal. In this episode, Sue shares her journey from hospitality to leading Magic Promotions - a global partner helping organizations create meaningful relationships through strategic business gifting and experiential marketing across markets. We would also like to extend our sincere gratitude to our Platinum Sponsors, Brick Marketing, for their generous support. Your partnership is truly appreciated and instrumental to our success! For more information, click here.

Episode 59 From Vision to Value: Creative Marketing That Moves Results Creativity doesn't lose its power when it's measured - it gains direction. In our latest episode of Talking Marketing, we sit down with a seasoned creative marketing strategist, Claire Farrell to explore the evolution from graphic design to data-driven marketing leadership. We discuss CRM and performance marketing, leading creative teams, training sales organizations, and how AI is reshaping creativity without replacing it. If you're navigating the tension between creativity and data, or wondering what the future of marketing roles really looks like - this conversation offers clarity and perspective. A quick thank you to our sponsor, Brick Marketing, a trusted Boston digital marketing agency with 20+ years of experience, helping businesses drive strategy & implementation that solves complex challenges. Brick Marketing achieves business, sales, and marketing goals by offering the following solutions: SEO, GEO, content marketing, social media, PPC, email marketing, website development & AI marketing. You can learn more at brickmarketing.com, and we're grateful for their support in making this conversation possible.

Episode 58: Purpose, Product, Promotion: Inside a Founder-Led Brand with Andrea & Miriam We're wrapping up the year with an inspiring conversation with Andrea and Miriam, founders of Listen To Your Mothers, on purpose-driven branding and growth. We unpack how their mission informs product decisions, how they've shaped a distinct brand voice, and how promotion evolves as a company scales, without losing authenticity. From aligning brand values with business decisions to scaling marketing without losing authenticity, this conversation explores what it really takes to grow a brand from the inside out. This episode is ideal for everyone - founders, marketers, and creatives looking to better understand how purpose, product, and promotion intersect in real-world brand building.