Podcast
Tea With Tobi
Hosted by Tobi Alli-Usman · EN
TeaWithTobi ☕️ is a show provided by Prosperwell, the UK’s leading care home and home care digital marketing agency.
Our aim is to help care businesses maximise their ability to provide the very best care to their communities. In order to achieve this we have growth focused conversations and provide solutions to the obstacles that prevent business growth.
Join Tobi, thought leaders, academics, and his care sector specialist friends for tea and expect to walk away with tangible and practical solutions, which you can implement into your business straight away!
10episodes
Episodes
Newest firstAll episodes
Elevating the 'E' in ESG
Jan 9, 202400:49:18Tap to summarizeIn this episode, Tobi chats with Joanne and Jonathan about sustainability in the care sector. They demystify buzzwords like 'net zero' and 'ESG,' emphasising why understanding these terms is crucial. The guests share upcoming sustainability trends, and explore the financial benefits of sustainability, including increased property values and savings. Packed with practical insights, it's a must-listen for care providers aiming to make a positive impact while being sustainable.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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The Ideal Care Business
Dec 5, 202300:46:58Tap to summarizeIn this episode, Tobi sits down with two giants of the care sector, Professor Martin Green OBE from Care England, and Vic Raynor OBE from the National Care Forum. They discuss the characteristics of an ideal care business, including the benefits of adopting a not-for-profit model. The conversation delves into the public perceptions of care and the importance of innovation in the sector.The guests share their expert insights into trends and successful out of the box ideas they’re seeing, including the role of technology in improving the level of care we can provide. This episode provides valuable perspectives for new and established care providers looking to innovate and make a positive impact.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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Creating A High Performing Sales Team In Social Care
Nov 13, 202300:30:35Tap to summarizeIn this episode, Tobi is joined by Lisa Vile from Athena Care Homes, and together they delve into the pivotal role of sales in the social care sector, starting with the initial inquiry. They discuss the importance of understanding the emotional state of potential clients and the need for well-informed responses, as well as best practices to really nail the first follow-up call. Lisa lends her experience to talk about why a cohesive team and positive emotions are so important to the success of a first visit, including tips on how to make the most of that time.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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Humanising Digital Technology
Oct 31, 202300:31:57Tap to summarizeIn this episode, Tobi and James dive into digital transformation in the care sector. They discuss the significance of this shift and its tangible benefits for care providers, covering how current staff can adapt to digital systems, the impact on recruitment, and the overall effects on care businesses, from quality to efficiency.James shares some real-world outcomes, and great insights on how digital transformation can benefit external stakeholders like lenders and investors and explores the future trends in the digital care space, including the role of AI.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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Becoming Acquisition Ready
Oct 17, 202300:54:22Tap to summarizeIn the third episode of the season , Tobi chats with Ben and Jade about the ins and outs of acquiring care businesses, including key discussions surrounding what makes a care business attractive for acquisition and how to prepare for a smooth transition, as well as valuation, earn-out conditions, and employee concerns, along with tips for sellers. The guests share strategies for maximising business value and negotiation best practices, and provide their expert insights, offering practical tips for running a business more efficiently.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.ukGuests:Ben Hales - Head of M&A, Optimo CareJade Kent - Senior Associate, Stephens Scown LLP
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Best Practices For Healthy Finances
Oct 2, 202300:47:30Tap to summarizeIn this enlightening second episode, Tobi welcomes Derek Breingan from Virgin Money, and Rachael Anstee from Hazelwoods LLP, to discuss the significant impact of disruptive times on the UK care sector. They explore how financial and political disruptions affect the industry and share insights on preparing care providers for securing investments. Between them, Derek and Rachael shed light on successful investment strategies and highlight the importance of proactive financial management.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://sforce.co/48kVcMTTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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Recruiting Overseas: 0-120 Care Staff in 10 months
Sep 19, 202300:42:12Tap to summarizeIn the Season 5 premiere of "Tea with Tobi," Tobi delves into the world of international recruitment in the care sector with expert guests Ben Patrick, Operations Director at Apex Prime Care, and Aaron Briddon, Managing Director at BMB International. The episode explores hiring care workers from abroad and the practicalities of sponsoring them, while discussing strategies for effective onboarding and ensuring integration. Tobi and his guests examine the long-term benefits of international recruitment for the care sector, with insights on selecting the right agency and a glimpse into how we can positively impact the care sector's future.This episode is sponsored by Salesforce. You can download the state of service report mentioned in the episode here:https://www.salesforce.com/uk/form/sfdo/ngo/2nd-state-service-nonprofits/?d=7013y000002ZMEuAAO&nc=7013y000002ZMhHAAW&utm_source=smoothdigital&utm_medium=paid_social&utm_campaign=gb_c360aw&utm_content=sfdo-pg-gb-ngo-state-of-service-guide_7013y000002ZMEuAAOTea With Tobi is a care sector podcast powered by Prosperwell, the UK’s leading digital marketing agency in the care sector. You can check out their website here:www.Prosperwell.co.uk
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Professor Martin Green, Chief Executive of Care England
May 25, 202100:41:01Tap to summarizePROFESSOR MARTIN GREENEpisode Description: On this episode of the podcast, Tobi sits down with the chief executive of CareEngland, Professor Martin Green. Professor Green highlights for Tobi how the focus on protecting the NHS impacted care throughout the pandemic, Tobi asks Professor Green about his difficult personal experience contracting Covid-19, and Martin pinpoints what the sector needs to do in the next ten years. Top Quotes:“The staff are the absolute heroes of this pandemic.” - Professor Green“People who work in care are reticent to acknowledge their contributions. It’s incumbent on us to do so for them.” - Professor Green“Care is a profession not a job” - Professor Green About the Host:Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business & Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector. Special thanks to our sponsor MeetMyBrianMeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.Resources:https://www.meetmybrian.com/https://smooth.digital/http://www.careengland.org.uk/
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Professor Ian Philp, CEO of Age Care Technologies & Advisor to WHO
May 11, 202100:56:27Tap to summarizePROFESSOR IAN PHILPEpisode Description: On this week’s episode, Tobi is joined by CEO of Age Care Technologies Professor Ian Philp. Along with being a CEO, Ian is a professor in the care of older people and is an advisor to the WHO. In the episode, Ian explains the true needs of older people and why they are so frequently missed, Professor Philp highlights the greatest error the UK government made in the coronavirus response, and Tobi asks what reform the care industry needs in the next ten years. Top Quotes:“Really in retrospect, no one should have gone into a care home without a test.” - Professor Ian Philp“There were so many heroes from that time and we lost them.” - Professor Ian Philp“Loneliness, pain, and feeling like you’re a burden for many older people is worse than death.” - Professor Ian Philp“You brought people from hospital into care homes some of whom had the virus without knowing and it spread.” - Professor Ian Philp“The biggest thing we’ve got to learn is patience. This will pass but we are not there yet.” - Professor Ian PhilpAbout the Host:Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business & Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sectorSpecial thanks to our sponsor MeetMyBrianMeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.Resources:https://www.meetmybrian.com/https://smooth.digital/https://agecaretechnologies.org/
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Vic Rayner, Chief Executive Officer of the National Care Forum
Apr 27, 202100:49:59Tap to summarizeVIC RAYNEREpisode Description: On this week’s episode, Tobi is joined by executive director of the National Care Forum, Vic Rayner. The NCF is a membership organisation for not-for-profit organisations in the care and support sector and, in this episode, Vic tells Tobi about the first time she heard the words Covid-19, they discuss how important technology was in aiding the pandemic response, and Vic explains what the care sector needs to learn from the past year. Top Quotes:“Staff had to be everything for those they cared for.” - Vic Rayner “The biggest challenge was the overwhelming sense that people didn’t really know what this was. They didn’t know how to stop it.” - Vic Rayner“Care is about people’s lives. What you can do to improve and change people’s lives.” - Vic Rayner“Care is passion and excitement and fulfilment.” - Vic RaynerAbout the Host:Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business & Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.Special thanks to our sponsor MeetMyBrianMeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.Resources:https://www.meetmybrian.com/https://smooth.digital/https://www.nationalcareforum.org.uk/ncf_team/vic-rayner/
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