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In this episode of Tech Startup Stories, Natalie Binns reconnects with Mike Adams, founder of IntroStars, to explore how the business has evolved over the past 12 months and what it takes to scale a platform built on human connection.

Mike shares how IntroStars is transforming the way business introductions are made, tracked, and rewarded, creating a structured ecosystem where relationships drive measurable outcomes. From growing a global community of “super connectors” to expanding into key markets such as New York and Silicon Valley, this episode dives into the realities of building a network-driven platform in a digital-first world.

The conversation also explores the challenges of changing user behaviour, the importance of reducing friction in product design, and how consistent experimentation led to the development of IntroStars’ recommendation engine. Alongside this, Mike reflects on the role of serendipity in business growth, including how a chance meeting led to securing investment.

For founders, operators, and anyone interested in community-led growth, referral platforms, and B2B networking strategies, this episode offers practical insight into scaling through trust, partnerships, and meaningful connections.