Jerilyn Arneson is a Medicare access expert. She emphasizes the crucial role of healthcare professionals in educating themselves about available resources to assist patients in accessing medication and support. Jerilyn and host Janelle Ball discuss the importance of biologic coordinators (or access coordinators) knowing these resources to help patients obtain necessary medications effectively.

DISCLAIMER: This podcast is for informational purposes only and should not be considered medical or health advice. This podcast does not substitute medical treatment. Always consult a doctor or dermatologist regarding medical advice, diagnoses, or treatment.

This episode is special because Jerilyn shares how her military experience instilled self-discipline and self-responsibility, which has proven beneficial in their professional role. Jerilyn Arneson explains that the military constantly pushed them to go the extra mile and take the initiative rather than relying on others. This mindset of proactivity and personal accountability became ingrained during their time in the military and is invaluable in healthcare.

Jerilyn Arneson received free training on 19 Medicare modules during this volunteer work. However, the most valuable part of the experience was the opportunity to train with certified Medicare benefits counselors for four hours a week. Jerilyn listened to these counselors as they assisted new Medicare patients in enrollment. Through this training and observation, Jerilyn gradually grasped Medicare better and realized the importance of breaking the information into manageable portions to make it accessible to everyone. Jerilyn’s current goal is to demystify Medicare and help others feel empowered to learn and understand it.

This episode is produced by Skip The Boring Stuff, a podcast strategy company for small business owners.