
Someone who is always the victim has little chance to succeed in professional sales. Sales, when done at the highest level is all about taking responsibility, ownership, and leading. If someone is not getting the results they want, it is on them. Not...
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You are listening to the art of sales. Everyone sells every day. And this is your source for conversational real world sales and prospecting methods that you are comfortable using and that get results. You'll help people buy instead of pushing them into being sold. Here's your host, Art Sopcheck.
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Victims make horrible professional salespeople or you don't decide. They're the ones who always have an excuse. No one answers the phone. Our prices are too high. Marketing has given us bad leads. They point fingers at everyone but themselves. And the problem with that mindset? Victims don't take ownership. In the world of professional sales, ownership is everything the ultimate sales professionals take responsibility for. Even when things don't go their way, they own their results. If something goes wrong, they analyze, they adjust, they adapt. They don't play the blame game because they understand this one truth. Success in sales starts with accountability. Victims, on the other hand, do the opposite. They give up control and they cling to external circumstances as an excuse. And this mentality might feel comfortable in the short term, but in the long run, it's a recipe for failure. You simply can't succeed if you're constantly playing the victim. Professional salespeople are not victims, they're leaders. Victimhood in sales creates stagnation. Leaders create momentum. Jocko Willink, in his great book Extreme Ownership, says leaders must own everything in their world. There is no one else to blame. Think about the top performers in any field, especially sales. They operate from a position of strength, not weakness. They don't wait for the right conditions, they create them. They see challenges as opportunities to grow. And they never let external factors dictate their results. Professional salespeople understand that success is a choice. You control your attitude, your actions, and your results. Victims, they surrender that control to make the leap from a victim mentality to a professional level mindset. It starts with this one decision. Own your outcomes. When you own everything, your wins, your losses, and the process itself, you shift the narrative. You're no longer at the mercy of circumstances. Instead, you're in control. Control breeds confidence, which leads to action, which produces results. True professional salespeople also take responsibility for their growth. They don't let a series of no's or a tough week stop them from putting in the work. They understand that the nos are just experiences and we control the story we attach to experiences. Instead of whining, oh gosh, of course I got rejected again, they ask, what can I learn from this? So bottom line, your results are a reflection of your ownership. And if you're in sales and not hitting your targets. Here's a hard truth. It's on you. As my friend Larry Wingett says, your results are your own damn fault. The market didn't do it. Your leads didn't do it. The economy didn't do it. You are the common denominator. If you're stuck in a cycle of excuses, it's time to step back and look in the mirror. Ask yourself, am I taking full responsibility for my acting? And where am I playing the victim? What's one thing I can do right now to shift from excuse making to action taking? The best salespeople don't just take responsibility. They're leaders. Leaders in their industry, leaders in the organization, and most importantly, leaders of their own success. They lead by example. They don't rely on external motivation to get the job done. They have an internal fire that pushes them forward no matter what obstacles come their way. And that's what separates the professionals from the victims. Now, if you find yourself slipping into victimhood, now is the time to shift your mindset. Don't wait for things to change around you. Be the change. Take responsibility, take ownership. And of course, take that action. Because victims will never thrive in the world of professional sales. But those who lead with responsibility in action, they're unstoppable. And I believe that is you. All right. Hey, you know what time it is?
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Your attitude will be. I am will never feel what they say. It's the art of the saints.
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That's right. It's time for the quote of the day. Today's quote comes from Susan Jeffers. And Susan says taking responsibility means never blaming anyone else for anything you are being, doing, having or feeling. Hey, if this message resonated with you, this is just a small sample of the type of mindset and sales identity material that will be part of my new unique coaching program that will go way beyond sales techniques and process and help sales reps become true sales professionals. If you ever feel stuck and are capable of so much more in sales, this program will unlock the thinking and the being that only the highest performers now operate at. I'm planning on launching this at the end of 2024 and you can get on the early priority notification list. Go to smartcalling.com and at the top menu bar, click on the coaching tab and you can enter your information in there again, smart calling.com and then look for this, the Coaching tab right at the top. Hey, thank you so much for investing your valuable sales time with me today. Until next time, go out and make it your best sales day ever. I'm Art Sobchak.
The Art of Sales with Art Sobczak - Episode Summary: "301 Victims Make Horrible Professional Salespeople"
Release Date: September 30, 2024
In episode 301 of "The Art of Sales with Art Sobczak," host Art Sobczak delves into the critical distinction between victim mentality and the mindset of professional salespeople. This insightful episode explores how adopting ownership and accountability can transform sales performance and lead to sustained success.
Speaker B begins the discussion by identifying common traits of individuals who adopt a victim mentality in sales. These "victims" often make excuses for their lack of success, blaming external factors such as:
B emphasizes that these individuals "point fingers at everyone but themselves" (00:24), showcasing a reluctance to take personal responsibility for their outcomes.
Key Insight: Victims relinquish control over their sales results by attributing failures to external circumstances, leading to stagnation and eventual failure.
Contrasting the victim mentality, B highlights the essence of professional salespeople: ownership. Drawing inspiration from Jocko Willink's "Extreme Ownership," B asserts:
"Success in sales starts with accountability." (01:50)
Professional salespeople "own their results" regardless of the situation. When faced with setbacks, they:
Key Insight: Taking full responsibility for both successes and failures empowers sales professionals to continuously grow and adapt, fostering resilience and long-term success.
B further explores the concept of leadership in sales, distinguishing it from the victim mindset. Professional salespeople are portrayed as leaders who:
Quoting Larry Winget, B reinforces the idea that:
"Your results are your own damn fault." (03:00)
This powerful statement underscores the need for self-accountability in achieving sales targets.
Key Insight: Leadership in sales involves proactive behavior, resilience, and an unwavering belief in one's ability to influence outcomes, setting the stage for unparalleled performance.
B challenges listeners to introspect and recognize areas where they may be succumbing to a victim mentality. Key prompts include:
B emphasizes that true professional salespeople:
Key Insight: Transitioning from a victim mentality to a professional mindset requires deliberate self-reflection and a commitment to proactive, accountable behavior.
To encapsulate the episode's message, B shares an inspiring quote from Susan Jeffers:
"Taking responsibility means never blaming anyone else for anything you are being, doing, having, or feeling." (04:51)
Key Insight: Embracing personal responsibility is fundamental to overcoming victimhood and achieving excellence in sales.
Episode 301 of "The Art of Sales" serves as a compelling reminder that success in sales is intrinsically linked to one's mindset. By rejecting victimhood and embracing ownership and leadership, sales professionals can unlock their full potential and achieve remarkable results. Art Sobczak effectively guides listeners through the transformative journey of adopting a professional sales identity, emphasizing that true success is a matter of choice and accountability.
For those seeking to deepen their sales expertise, Art Sobczak mentioned an upcoming unique coaching program designed to elevate sales reps beyond conventional techniques. Interested listeners are encouraged to visit smartcalling.com and explore the coaching opportunities available.