Tom Baker is the Consulting Manager of Technical Advisory Services at Integrated Solutions Group (ISG), a consulting firm helping organizations execute complex transformation initiatives. In his role, Tom advises clients on data modernization, technical feasibility, enterprise strategy, and large‑scale transformation, guiding where and how AI can create measurable value while ensuring foundational systems, governance, and processes are in place for sustainable adoption. He helps organizations align strategy, talent, and technology to solve practical problems and improve operational outcomes.

In this episode…

In today's rapidly evolving business landscape, organizations are feeling pressure to adopt new technologies at breakneck speed. Many are diving into AI initiatives without fully understanding their readiness or the long-term impact. How can companies ensure they implement tools that actually drive measurable value?

As a data modernization expert, Tom Baker explains that successful technology adoption begins with a strong foundation in data, systems, and processes. He emphasizes the importance of aligning people, infrastructure, and strategy before implementing AI, suggesting incremental approaches to modernization rather than attempting to solve everything at once. Tom offers practical guidance on identifying critical challenges, streamlining workflows, and establishing metrics to track improvements. By taking incremental steps, focusing on foundational systems, and engaging teams early, organizations can turn technology adoption into lasting operational improvements.

In this episode of Cyber Funnel, Thorn Compton sits down with Tom Baker, Consulting Manager at Integrated Solutions Group (ISG), to discuss why AI readiness is crucial, how to modernize legacy systems, and strategies for sustainable adoption. Tom shares insights on prioritizing key pain points, aligning teams, and measuring success. He also touches on mentorship, leadership, and avoiding common adoption pitfalls.