When the pace of dentistry accelerates, how do you ensure excellence and connection don’t get lost in the rush?

In this episode, Michael reunites with Dr. Sundar Jagadeesan of Dentiq to explore how he has navigated big changes within his practice while keeping quality care at the core. Following a wave of associate departures and team restructuring, Dr. Jagadeesan has set his sights on the future: planning for 2026 and adapting his practice to not just survive, but stand out with a renewed focus on comprehensive restorative dentistry and a patient-first mindset.

As rising overheads and post-COVID supply costs squeeze New Zealand practices, Dr. Jagadeesan reveals practical strategies for maintaining profitability without cutting corners: from direct supply management and hiring expert accountants, to integrating tech and AI for streamlined admin. Discover how slowing consultations, fostering a committed team, and leveraging SEO and online reviews have boosted both patient satisfaction and practice growth. Dr. Jagadeesan’s insights on building deep patient relationships, grassroots marketing, and staying strategically reflective offer actionable wisdom for every dentist seeking long-term sustainability and growth.

What You'll Learn in This Episode:

How to turn staff transitions into opportunities for stronger practice alignment
Practical steps for managing rising supply and overhead costs post-pandemic
Ways to use AI tools to streamline administration without sacrificing patient care
The benefits of longer, more thorough consultations for diagnosis and treatment planning
How deepening patient relationships can organically grow your practice
Effective digital marketing strategies for attracting new patients
Why community presence can outperform traditional advertising
The value of regular reflection and future-focused planning for practice sustainability

Tune in now to hear how a fast-growing practice harnesses change, technology, and patient-centered care to achieve lasting success!

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