Generative AI is transforming the business landscape, but are you truly prepared to harness its potential?

In this latest episode of Redefining AI Lauren Hawker Zafer features seasoned expert Kieran Gilmurray, who has a wealth of knowledge from his 30 years in AI, automation, and digital transformation.

Learn how Kieran has guided businesses through the intricate maze of cutting-edge technologies, ensuring they not only stay ahead but also avoid the costly pitfalls that come with missteps. His insights are a beacon for any business looking to bridge the gap between complex technology and tangible business outcomes.

Ever wondered how generative AI can revolutionize your business operations? Kieran takes us through the advanced capabilities of AI, showcasing real-world applications from crafting marketing plans to optimizing customer retention.

However, it’s not all rosy; AI-generated hallucinations and other limitations are highlighted with compelling examples that caution against blind reliance on technology.

Through personal stories, Kieran demonstrates how AI can handle mundane yet essential tasks like email composition effortlessly, illustrating its everyday practicality.

The episode also tackles the hype and reality of AI technology. Kieran calls out the phenomenon of "AI washing" and emphasizes the importance of an accurately matched digital toolkit. He shares his perspective on the necessity of educating business professionals about AI’s true capabilities and limitations. With his rich experience, Kieran offers a pragmatic approach to aligning technology with core business goals, underlining the critical role of seasoned IT experts in ensuring successful digital transformations.

Don't miss this engaging conversation that promises to arm you with the knowledge needed to navigate the evolving AI landscape confidently.

Interviewer: Lauren Hawker Zafer

Lauren Hawker Zafer is a doer, a passionate lifelong learner who has several years of professional experience in AI, ML, NLP, Data Analytics, Generative AI. She is the Chief Marketing Officer at Squirro a Gartner® Magic Quadrant™ Visionary that focuses on Retrieval Augmented Generation and Generative AI solutions for global financial institutions and public sector organizations.

As well as being a CMO, Lauren is passionate about educating and about using education as a tool to empower individuals.

In connection to this passion, Lauren initiated and hosts the Squirro Academy podcast: Redefining AI: https://open.spotify.com/show/6NPLcv9EyaD2DcNT8v89Kb?si=394d8a6b48a8411f

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📕 Want to learn more about agentic AI then read my new book on Agentic AI and the Future of Work https://tinyurl.com/MyBooksOnAmazonUK