Podcast
The Double Duty Agent® Podcast with Carla Higgins
Hosted by Carla Higgins · EN
The Double Duty Agent® Podcast with Coach Carla is for real estate agents who are building their business alongside another career, family responsibilities, caregiving, school, or a full life.
If you have ever felt behind, overwhelmed, inconsistent, or unsure how to make real estate work with the time you actually have, this podcast was created for you.
Coach Carla Higgins, founder of Double Duty by Design™, helps busy agents turn limited time into focused, income-producing action so they can build a real estate business that fits their life and helps their license become a path to income, freedom, and confidence.
Each week, you’ll get practical coaching, mindset support, real agent stories, and simple systems to help you focus on what matters most: conversations, appointments, clients, closings, and income.
This is not about hustle, comparison, or building your business like everyone else. It is about building by design.
You are not behind. You are building.
53episodes
Episodes
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A 20-year dual career agent shares how she built a referral driven business with clear boundaries, aligned goals, and a schedule that actually fits real life
Mar 1100:48:08Tap to summarizeThis podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, I sit down with Michea Bland, a 20-year dual career agent who has built a steady relationship-based business while keeping her full time career.Michea shares how she got started, how she created referrals through everyday conversations, and how she set client expectations without being available 24/7. You’ll also hear how she stayed grounded through outside noise, why she sets personal goals instead of generic production goals, and how “real estate has to pay for real estate” became one of her most powerful guiding principles.You’ll learn:How Michea built a referral business by staying visible and having simple conversationsHow to set boundaries and expectations with clients without losing businessHow to set aligned goals that motivate you and fit your schedule and life You can connect with Michea at mbland@kw.com This isn’t just content. This is coaching. Let’s go.What came up for you in this episode? What’s one action you’ll take today that supports the business and life you’re building?Weekly newsletter signup: https:doubledutypodcast.comConnect with Michea Bland: mbland@kw.com Share this episode with one other agent who needs it, and if you found value, leave a 5-star review to help us grow this movement. Send us Fan Mail
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Coach’s Corner: Short on Conversations? Build Pipeline with a Real Open House System
Mar 600:13:08Tap to summarizeIf your pipeline feels light, it usually is not a “you problem.” It’s an inputs problem. In this Coach’s Corner, Carla shares the aligned adjustment that helps you create more quality conversations fast, plus why open houses only work when you run a system. EPISODE OVERVIEW This podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Carla responds to a coaching client who realized she was short on conversations and her pipeline was not on track.You’ll hear how to use this moment as alignment work, not a shame spiral, plus the simple adjustment that creates more quality conversations quickly: intentional in-person conversations, with open houses as one of the most accessible options. You’ll learn: Why a light pipeline is information, not a verdict and how to adjust upstreamWhat qualifies as a quality conversation, and the four outcomes that countWhy open houses “don’t work” for many agents and what a real system changesHow to take action this week by hosting one open house with intentionHow to access Carla’s Open House Workshop and learn the full before, during, and after plan This isn’t just content. This is coaching. Let’s go. “Pipeline is a result. Conversations create the pipeline.” Join us for the Open House Workshop (March 14, replay available): Details at https://DoubleDutyPodcast.com and at https://coaching.mykwpc.com/offers/s5EhakEE Join the community and get weekly coaching in your inbox at https://DoubleDutyPodcast.com.Please share this episode with one other agent who needs it and if you found value, leave a 5-star review to help us grow this movement. Send us Fan Mail
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The 3 Step Check-In That Keeps You On Track
Mar 400:23:50Tap to summarizeIf you have ever ended a month feeling behind, this episode gives you a simple check in that creates clarity without shame. You will learn what to measure, what a quality conversation really is, and how to adjust with alignment instead of pressure. This podcast is for the real estate agents building their dream life and business on their terms, especially if you are working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, we walk through an evergreen end of month or end of quarter check in you can repeat anytime you feel off track.This is not a shame spiral. This is an alignment practice. You will learn:How to evaluate what went right without only looking at closingsThe two lead measures that actually drive your business: quality conversations and appointmentsHow to find the gap and make adjustments that keep you moving forward with intentionThis isn’t just content. This is coaching. Let’s go. YOU’LL LEARNWhy closings are a lag measure and why conversations are your real jobWhat makes a conversation “quality” and the four outcomes that make it countHow to use the Magic Question to strengthen connection and uncover real opportunitiesHow to run a quick gap audit on conversations and appointments without judgmentThe difference between efficient days and effective days and how to stop confusing busy with productiveThree alignment questions to help you adjust, do more of what works, and release what is not serving you What went right in the last month, what is the gap, and what is one adjustment you can make this week that will move you closer to your goals? Sign up for the weekly newsletter and community at https://DoubleDutyPodcast.com Season 1: Coach’s Corner Episode 20: The Magic Question https://www.buzzsprout.com/2376183/episodes/15745796 Share this episode with one other agent who needs it, and if you found value, leave a 5-star review to help us grow this movement. Send us Fan Mail
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Your Appointment with Crazy: Protect Your Time When Life Gets Loud
Feb 2800:10:39Tap to summarizeIf your schedule keeps getting hijacked and you end the day exhausted but still behind, this episode will give you a simple tool to stay consistent, protect your lead gen time, and stop swimming in the crazy. This podcast is for the real estate agents building their dream life and business on their terms, especially if you’re working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Coach Carla breaks down what it really means to be “swimming in the crazy” and why the issue usually is not a lack of time. It’s a lack of protection around your time. You’ll learn how to use a simple calendar strategy called “Appointment with Crazy” to capture interruptions, stop reacting to every loud demand, and return to what actually moves your business forward.You’ll learn: Why the problem is usually not “I don’t have enough time,” it’s “my time isn’t protected”How time blocking builds self-trust and gives you more freedom, not lessThe “Appointment with Crazy” method to handle distractions without letting them hijack your dayHow to protect your “anchors” so your business stays alive even when life gets chaoticSelf-Talk conversations you can use in the moment to stay in integrity with your plan This isn’t just content. This is coaching. Let’s go. “Crazy can come to the meeting. It just doesn’t get to rearrange your whole schedule.” Where does your schedule get hijacked most often, and what is the one time block you keep sacrificing? Do you have a challenge you would like to hear featured on a future Coach’s Corner episode? Submit it here: https://DoubleDutyPodcast.comSend us Fan Mail
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The Fed, Mortgage Rates, and Your Database: What to Say When Everyone’s Confused
Feb 2600:16:42Tap to summarizeRate headlines are loud. Your clients need clarity. In this episode, Carla breaks down what the Fed Chair transition could mean and gives you simple scripts to turn uncertainty into calm, confident value conversations.This podcast is for the real estate agents building their dream life and business on their terms, especially if you’re working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, we’re talking about interest rates, the upcoming Fed Chair change in May, and why your clients are confused. Most importantly, you’ll learn how to guide people through the noise without predicting the market or sounding like a news anchor.You’ll learn:Why consumers get overwhelmed by rate headlines and how to simplify the story in one calm explanationThe key myth vs reality truths that help clients get unstuck and stop waiting for “perfect”Two power questions and ready to use text scripts that help you create value conversations with your database this weekThis isn’t just content. This is coaching. Let’s go. WHAT WE COVER 1) The headline, simplifiedWhy the Fed influences the economy and why leadership changes can impact expectationsWhy this is not a light switch moment, it’s more like steering a shipThe difference between Fed rate changes and mortgage rate movement2) Why consumers get confusedThey hear “the Fed” and assume it directly equals mortgage ratesHeadlines are built for attention, not clarityMost people don’t live inside an interest rate, they live inside a monthly paymentWaiting feels safe, but it is not always the safest choice3) Myth vs realityFed cuts do not automatically mean mortgage rates instantly dropWaiting does not guarantee a better dealPayment usually matters more than the rateRefinancing may be an option later, depending on goals and qualifications4) The responsible way to talk about what “many people believe”How to share a viewpoint without predicting or promisingWhy preparation beats certaintyThe importance of staying in your lane and partnering with a trusted lender5) The two power questions that create trust“What matters most to you right now, the interest rate or your monthly payment?”“If you made a move now and rates changed significantly later, would refinancing be an option you’d consider?”6) Your simple one week action planChoose 10 peopleSend the rate vs payment questionFocus on starting conversations, not closing dealsOffer next steps: scenario run, consult, or lender partner connection “People don’t need predictions. What they need is a plan.”What matters most in your conversations right now: sounding informed or being helpful?What’s one outreach message you can send today to start a calm, value driven conversation?TEXT SCRIPTS FROM THE EPISODE Script 1: Rate vs payment“With all the rate headlines, what matters more to you right now, the interest rate or the monthly payment?” Script 2: Homeowners and future sellers“If rates eased later this year, would that change anything for your plans, or are you happy right where you are?” Social Media Post Suggestion: “We’re coming up on a Fed leadership change in May. It doesn’t automatically change mortgage rates, but it can influence expectations. Want me to connect you with a lender to run a couple simple scenarios so you can see your options?”Sign up for the Double Duty Download: htSend us Fan Mail
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Coach’s Corner: Why You Feel Behind (Even When You’re Doing the Work)
Feb 2100:30:31Tap to summarizeComparison will drain your confidence fast, especially when you’re building real estate in limited time windows. In this Coach’s Corner, Carla breaks down the hidden context you’re missing and shows you how to turn comparison into inspiration and steady momentum. EPISODE OVERVIEW This podcast is for the real estate agents building their dream life and business on their terms, especially if you’re working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, we’re tackling one of the most common mindset struggles for double duty agents: comparison. An agent brought this question to Open Office Hours: How do I stop comparing myself to other agents? And if you’ve ever listened to someone else’s wins and made it mean you’re failing, you’re going to feel seen in this one.Carla shares a personal story from her first season in real estate, when she was hitting her lead measures but not seeing appointments and closings yet, and how her coach helped her understand two game-changing truths: You’ll learn:Why comparison usually happens when you’re missing context, not capabilityHow the Law of the Harvest explains the gap between effort and resultsThe key questions to ask that help you rewrite the story and get your focus back Do you have a challenge you would like to hear featured on a future Coach’s Corner episode? Submit it here: https://DoubleDutyPodcast.com Send us Fan Mail
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Real Estate Conversations: How Many Do You Really Need Each Week?
Feb 1800:30:31Tap to summarizeClosings come from conversations, not hope. In this episode, Coach Carla breaks down the simple math, what counts as a real conversation, and how to track the exact number you need each week to build a pipeline you can count on. Episode Overview This podcast is for the real estate agents building their dream life and business on their terms, especially if you’re working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, we’re talking about the one non-negotiable in real estate: consistent, quality conversations. Because without conversations, you do not have a business.Carla walks you through the “100 conversations to 1 closing” framework, what actually counts as a conversation, why some conversations convert faster than others, and how tracking helps you stop guessing and start creating predictable momentum.You’ll learn:Why many agents can use 100 conversations to 1 closing as a starting point until they know their own conversion numberWhat counts as a real conversation (two way engagement) and the 4 outcomes that make it a winThe “conversation food chain” and why in person and phone typically create higher quality resultsA simple 1 to 5 conversation quality score to improve conversion without adding overwhelmHow to track conversations with three columns so you can adjust your strategy with clarityA 7-day conversation challenge to create pipeline fastThis isn’t just content. This is coaching. Let’s go.“Without conversations, you do not have a business. All you have is a license and maybe hope. And hope isn’t a business strategy.”Links + ResourcesGoal Calculator (Lead Magnet): https://carlahasthekey.outgrow.us/DDBDGoalCalculatorDouble Duty Agent Facebook Community: https://www.facebook.com/groups/doubledutyagentAI Script Coach (conversation practice): https://chatgpt.com/g/g-I7t5tk39u-ai-script-coachLet’s ConnectJoin the community and get weekly coaching in your inbox at https://DoubleDutyPodcast.com.Share this episode with one other agent who needs it, and if you found value, leave a 5-star review to help us grow this movement. Send us Fan Mail
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Don't Throw The Baby Out With The Bathwater: Build the Support and Environment You Need
Feb 1300:15:08Tap to summarizeFeeling stuck or under-supported? This Coach’s Corner episode will help you audit your environment, identify the support you actually need, and build the right structure without making a rash move.EPISODE OVERVIEW This podcast is for the real estate agents building their dream life and business on their terms, especially if you are working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Carla responds to a powerful post from Peter inside the Double Duty community about how switching to the right environment finally put him into production. Carla expands the conversation with a grounded coaching message: sometimes the issue is not you. It’s the support structure around you. And for double duty agents, support has to fit your real life, not an ideal schedule you don’t have. Instead of jumping straight to “I need a new brokerage,” this episode helps you get clear on what’s missing, what support can be layered in, and how to take ownership of your business infrastructure in a sustainable way. You’ll learn: How to tell the difference between a you problem and an environment problemThe 6 layers of support that create consistent momentum for double duty agentsA simple checklist to audit your current training, scripts, accountability, and systemsWhy the grass is greener where you water it, and how to strengthen your setup without starting overThe one action step to take today to get supported better and build a business that feels lighter This isn’t just content. This is coaching. Let’s go.“It might not be you. It might be your environment.” COACHING REFLECTION QUESTION What support do you need most right now, and where are you currently trying to do it alone? LINKS + RESOURCESWeekly Newsletter: Head to https://DoubleDutyPodcast.com to sign up and get tools, coaching prompts, and inspiration delivered weekly.Ignite After Dark: Carla references Ignite and Ignite After Dark as a foundational training path for newer agents. Taught by volunteer coaches and trainers this is offered FREE for all Double Duty Agents: https://coaching.mykwpc.com/ignite-after-darkAI Script Coach: Carla recommends using an AI Script Coach inside ChatGPT to practice real estate conversations and get feedback.https://chatgpt.com/g/g-I7t5tk39u-ai-script-coachLET’S CONNECT Join the community and get weekly coaching in your inbox at https://www.facebook.com/groups/doubledutyagent Share this episode with one other agent who needs it and if you found value, leave a 5-star review to help more double duty agents find support that fits their real life.Send us Fan Mail
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Busy But Not Getting Results: The Awareness Reset Every Double Duty Agent Needs
Feb 1100:23:48Tap to summarizeIf your business feels busy but not directed, this episode will help you turn the lights on, check your numbers, and make one aligned adjustment that changes your results. Episode OverviewThis podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, we are talking about awareness. Not self-criticism. Not shame. Awareness that feels like turning on a light.Using the taxi driver analogy, Carla walks you through the exact areas where Double Duty Agents need to pause and look at what’s true so they can stop spinning, get clear on the destination, and take consistent actions that actually move the business forward. You’ll learn: The taxi driver test that instantly reveals whether you’re moving with direction or just staying busyThe six awareness areas every agent should check weekly: goals, math, consistency, conversations, appointments, and time alignmentHow to use a simple 10-minute weekly reset to create momentum without pressure This isn’t just content. This is coaching. Let’s go. “Awareness without action becomes frustration. But awareness with one aligned adjustment creates momentum.”Coaching Reflection Question What’s one area of your business where you’ve been driving around without a clear destination, and what is one adjustment you can make this week to get back on track? Links + Resources Sign up for the Time Alignment and Time Management Workshop (Saturday, 10:00 AM to 12:00 PM Eastern): https://coaching.mykwpc.com/offers/qooByVgoWeekly newsletter signup: https://DoubleDutyPodcast.comSend a text
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Stop overthinking lead gen!
Feb 700:10:34Tap to summarizeLead generation is not complicated. It is conversations. In this Coach’s Corner, Carla breaks it down into a simple, sustainable approach that helps Double Duty Agents stop spiraling and start building momentum. Episode Overview This podcast is for the real estate agents building their dream life and business on their terms, especially if you're working another job, raising a family, or building it all at once. In this episode of the Double Duty Agent Podcast, Carla brings a simple truth back to the center of lead generation: it just means talking to people and starting with the people who already know you. You’ll learn: Why lead generation is simple math, and how the 10 percent rule can calm the overwhelmHow to stop being a “secret agent” and start making sure your people know you can helpHow to choose one lead gen strategy that fits your schedule, then do it consistentlyThe four outcomes every lead gen conversation should create, even if it does not turn into business today This isn’t just content. This is coaching. Let’s go. Quotable Moment: “Lead generation is not complicated. It’s just talking to people.”Coaching Reflection Question What came up for you as you listened to this episode? If you felt resistance, what fear is underneath it, and what is one small, aligned action you can take today?Links + Resources Weekly newsletter: https://DoubleDutyPodcast.comPast episode to pair with this topic: Coach’s Corner on the Magic QuestionLead gen reminder: Your database is always pillar one Let’s Connect Join the community and get weekly coaching in your inbox at https://DoubleDutyPodcast.com.Share this episode with one other agent who needs it, and if you found value, leave a 5-star review to help us grow this movement. Send a text
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