FYLD recently announced a $41 million Series B, with Partech backing the company to accelerate the transformation of large-scale infrastructure projects through AI.

While much of the AI conversation has focused on software and knowledge work, FYLD is tackling a far more overlooked layer: the physical economy. As CEO & co-founder Shelley Copsey shared in a recent conversation with Andreas and Partech’s Rémi Said, critical industries like utilities, construction, and energy still operate largely on pen and paper—despite managing thousands of frontline workers daily.

FYLD flips the model. Instead of building for the back office, the company designed its platform from the ground up for field workers—those operating in complex, high-risk environments. The result is an AI-powered system that helps teams understand what’s happening in real time, prioritise interventions, and improve safety and productivity across massive, distributed operations.

This user-first approach has driven exceptional adoption. According to Partech, customer feedback was overwhelmingly strong, with near-universal usage across deployed teams and immediate ROI across the organisation—from field workers to the C-suite.

More broadly, FYLD is riding a major shift: infrastructure—one of the world’s largest and least digitised industries—is now entering its AI moment. As Shelley noted, forward-thinking organisations are rapidly moving beyond pilots and adopting AI at scale to protect margins, address labor shortages, and deliver better outcomes.

Looking ahead, FYLD is positioning itself as the operating system for field services globally. With expansion in the US already underway and a growing roster of major customers, the company aims to redefine how frontline work is managed—bringing intelligence, automation, and real-time decision-making to the physical world.

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