Podcast
The Exchange-Presented by Olam Coffee
Hosted by Mike Ferguson · EN
Insider insights for the earnest coffee roaster.
The Exchange is a podcast presented by Olam Specialty Coffee.
The Exchange is a podcast presented by Olam Specialty Coffee.
12episodes
Episodes
Newest firstAll episodes
Straight Up | Communication, Warehouses, Mel from Logistics
Yesterday00:51:18Tap to summarizeThe chaos and camaraderie of traveling to coffee events.How during stressful logistics system upgrades, transparent communication keeps customers in the loop.The art of overcommunication versus good communication—when and how much to share.Practical tips for managing logistics disruptions with clarity and empathy.Erna Knutsen coined what coffee industry term?Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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The Exchange | Cold Coffee Ep. 51
1w ago01:03:20Tap to summarizeTakeaways The consumption of cold coffee has significantly increased.Cold coffee beverages have become a focal point for brands.Cold brew and iced coffee are distinct products.Coffee milk is a traditional beverage in Rhode Island.The market for cold coffee is expanding rapidly.Investment in cold coffee has surged in recent years.Cold brew production requires specific equipment and processes.The rules around cold brew are not clearly defined.The future of cold coffee looks bright with ongoing innovations. Cold coffee is a viable product that is here to stay.American coffee culture is often criticized for its reliance on sugar and artificial flavors.There is a growing demand for purist cold coffee products, especially from international markets.Espresso is considered the purest form of coffee, and its quality is paramount.Coffee can serve as an effective pre-workout beverage, tapping into the health and wellness market.The ready-to-drink coffee market is saturated, but there are still opportunities for unique branding.Innovative branding, like that of Liquid Death, can help coffee brands stand out in a crowded market.Cold brew coffee has distinct flavor profiles that differ from flash brewed coffee.There is potential for cold brew-only brands to thrive in the current market.Coffee businesses must acknowledge the public's love for cold coffee to succeed. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Another Cup | US Women in Coffee at WOC Ep. 22
2w ago00:12:26Tap to summarizeTakeaways The IWCA breakfast featured inspiring speeches and high attendance.The partnership between Covoya and US Women in Coffee is valuable for members.Membership offers opportunities for mentorship and networking.The Cafe Delas program supports women in Latin America through education and resources.Engagement with the community is essential for the growth of the organization.Surveys are used to gather feedback from members to improve offerings.Building long-term relationships with coffee producers is crucial.The organization aims to impact a wider audience through webinars.The podcast encourages listeners to get involved and support women in coffee. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Coffee Memo | Rob Talks Moving Market and the T Word Ep. 20
3w ago00:15:52Tap to summarizeTakeaways We've had price movement down, which is great for roasters.Caution is warranted in the current market.We have very smart people here at Cavoya.It's very frustrating for everyone involved with tariffs.Coffee will be exempt from new tariffs...for now.Hope is not a strategy for pricing decisions.Look at the market through your operating budget.Start looking at the market through the lens of your business. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Extra Shot | Update on Coffee Consumer Behavior
3w ago00:09:01Tap to summarizeTakeaways 59% of coffee drinkers changed at least one coffee buying behavior.Overall daily coffee consumption remains steady at 66%.Specialty coffee consumption increased from 55% to 58%.Daily use of espresso machines at home increased from 10% to 13%.Convenience often outweighs quality in coffee preparation.29% reported their financial situation worsened over the last six months.37% of Americans are dining out less frequently.Diners are looking to spend less money when eating out.Coffee drinkers are reducing purchases from cafes and restaurants.Coffee roasters can adapt to changing consumer preferences. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Coffee Memo | Rob Talks El Nino Ep. 19
4w ago00:18:17Tap to summarizeTakeaways Weather is a powerful and often misunderstood aspect of the coffee industry.El Niño and La Niña significantly influence coffee production and market dynamics.The impact of weather on coffee is not uniform; it varies by region and time.Coffee trees require specific weather conditions at critical growth stages.Understanding weather patterns helps in assessing risks in coffee production.El Niño can create both risks and opportunities for coffee growers.Regional data is crucial for understanding the specific impacts of weather on coffee.Having a contingency plan is essential in coffee.The conversation emphasizes the importance of separating signal from noise in weather-related news. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Straight Up | World of Coffee Recap Ep. 3
May 1900:43:54Tap to summarizeTakeaways Coffee people are the best people.The World of Coffee event had many highs and almost no lows.The inaugural Covoya Coffee Crawl was a huge success.Exploring San Diego's coffee scene was a highlight.Community connections are vital in the coffee industry.The sense of community at coffee events has evolved over the years.Old school latte art throwdowns bring back great memories.The overwhelming nature of big events can lead to a loss of personal touch.Smaller gatherings can foster deeper conversations and connections.Memorable moments often come from unexpected encounters at events.Support from organizations like Roast Magazine is vital for community events. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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The Exchange | Roasters Entering Retail Ep. 50
May 1200:58:15Tap to summarizeTakeaways Entering retail can make or break your business.FOMO should not be the reason to enter retail.Retail can distract from core competencies.Creative alternatives to retail.Engaging with the community is crucial for success.Staffing is a major challenge in retail.A merchant's heart is essential for retail success.Understanding the costs of retail is vital.Food can bleed money in retail.The best cafes have a narrow focus.Retail is incredibly competitive today.Have a clear concept and plan.Don't leave any stone unturned in planning.Never do a handshake deal for business agreements.Streamlined operations lead to better profitability.Experience in retail is crucial for roasters. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Coffee Memo | Rob Talks Pipeline, Producers, Prices Ep. 18
May 500:14:22Tap to summarizeTakeaways The coffee market is currently experiencing a sideways trading pattern.Producers are holding onto coffee due to strong financial positions.There is a large crop expected from Brazil, which may affect prices.Physical storage issues may compel producers to sell coffee.Market sentiment suggests prices may drop as supply increases.Producers are psychologically positioned to wait for better prices.The coffee supply chain is facing historic lows in inventory.Market movements can happen slowly and then all at once.Producers are gambling with their coffee supply until the market changes. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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Ristretto | Mark Talks with MochaJoe.Coffee at WOC Ep. 14
May 100:13:35Tap to summarizeTakeaways Joe's journey into coffee began unexpectedly through his work in the portable toilet business.He discovered the difference in quality between mass-produced coffee and artisanal coffee.The Coffee House Finder website aims to be a positive platform for coffee lovers to share their favorite shops.They believe coffee reviews should be positive and community-driven.The subjective nature of coffee means everyone has different preferences and tastes.Networking at the World of Coffee show revealed the passion of coffee producers.Joe's favorite coffee shop is Steady State in Carlsbad Village.The excitement of meeting other coffee enthusiasts at the show was a highlight for both Joe and Jill.They aim to create a community where coffee lovers can connect and share their experiences. Part of The Covoya Coffee Podcasting Network TAKE OUR LISTENER SURVEY Visit and Explore Covoya!
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