Episode Summary

Tracking KPIs as a solopreneur? That’s one thing. But when you’re leading a team, the numbers you track and the decisions you make need to evolve. In this episode, we’re breaking down the most crucial KPIs for business owners who manage employees—because if you’re not tracking the right data, you’re flying blind.

From financial KPIs that ensure your team is profitable to operational metrics that optimize efficiency, this episode will help you take control, make strategic decisions, and lead with confidence.

By the end of this episode, you’ll know:

The key financial metrics every business owner with a team MUST track
How to measure employee performance and identify weak spots
Why tracking your time (and your team’s) can transform productivity
The hidden costs of bad hires and inefficient workflows
How to set performance-based goals that actually motivate your team

🔥 Key Moments:

[00:00] Intro: Why team KPIs are different from solo KPIs

[05:12] Financial KPIs that leaders MUST track

[10:45] Revenue-generating vs. non-revenue-generating employees—know the difference

[17:20] How much are you paying your team vs. paying yourself?

[23:50] The real cost of inefficiency—tracking time and productivity

[30:35] The power of tracking client retention and referrals

[37:10] The KPIs that tell you if your team is actually helping your business grow

[44:50] Making decisions from data—not emotions

✨ Ready to Get Sh*t Done?

Your business needs clear, data-driven decisions. Stop guessing and start leading like a CEO with the right KPIs in place.

👉 Join CEO Bootcamp: https://www.kelseymarieknutson.com/ceobootcamp
📲 Let’s connect on Instagram: https://www.instagram.com/kelseymarieknutson/

📌 Links & Resources Mentioned:

📑 Show notes & episode links: https://www.kelseymarieknutson.com/podcasts/the-get-shit-done-podcast
💡 Work with Kelsey: https://www.kelseymarieknutson.com/ceobootcamp
🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-get-shit-done-podcast
🎧 Listen on Spotify: https://open.spotify.com/show/5R3VfDAzKkw1oSzV9l6wWp

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The KPIs Every Business Leader Needs to Track