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In this episode of The Green Grind Podcast, Leroy Mains and Kory Ballard sit down with Jim York—a deputy chief and shift commander with the Hartford Fire Department—who brings a powerful, outside-the-industry perspective on leadership, structure, and decision-making.The conversation dives into what most small businesses get wrong about leadership, why too many owners become bottlenecks, and how implementing clear systems can transform chaos into control. Jim also breaks down how firefighters are trained to make decisions under pressure—and why making the wrong decision is often better than making no decision at all.

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🌐 Need a website? Use code "GreenGrind" to get your first month for $1: greenfrogwebdesign.com/koryballard