Podcast
The Hair Hustle Podcast
Hosted by Heather Podlesney · EN
Welcome to The Hair Hustle Podcast, where business meets beauty! Hosted by Heather Podlesney, a salon coach with over 20 years of industry experience, over a decade of coaching market leading salons, and passion for helping stylists succeed, this podcast is your go-to resource for mastering the business side of the salon industry. Each week, we cover practical tips on budgeting, time management, retail strategies, and promotions to help you grow your profits and run a thriving salon business. Whether you’re behind the chair or behind the scenes, tune in to learn how to hustle smarter, not harder!
32episodes
Episodes
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Episode 85: REPLAY - Leading YOU Even When You Don't Think You are a Leader with Heather Spencer
6d ago00:51:24Tap to summarizeContact Heather Pod: helloheatherpod@gmail.comLinks from Ads:Know your numbers Worksheet In Salon Class or One on One Coaching HEREDiscover practical insights on leadership, balancing a thriving career with family, and personal development from Heather Spencer, a seasoned salon owner and industry leader. Whether you're behind the chair or managing your own salon, these tips will help you lead intentionally and create a meaningful, balanced life.Main Topics:The importance of leading yourself first as a foundation for leadershipBuilding boundaries and managing energy for sustainable successBalancing family, business, and personal growth through clear non-negotiablesThe power of daily habits, mindset, and self-careDeveloping leadership through reflection, goals, and a personal leadership statementStrategies for overcoming challenges and embracing failures as growth opportunitiesKey Insights:Leadership begins with self-awareness and self-leadership, not just managing others.Daily habits such as proper rest, movement, and mindset shape how you show up for clients and team.Setting clear boundaries protects your energy and promotes mental health and resilience.Your mindset influences your client interactions and overall success—what you permit you promote.Reevaluate and prioritize your non-negotiables to align your actions with your goals.Embrace challenges as opportunities for growth—failure is part of success.The importance of financial health and intentional time management in personal and professional life.Leadership is personal and adaptable; create a leadership statement that reflects your values.Timestamps:00:00 - Introduction to Heather Spencer and her industry journey02:00 - Why leadership is the cornerstone of salon success03:30 - The significance of leading yourself before leading others05:00 - The impact of continuous learning with John Maxwell's leadership training07:00 - Practical daily habits for stylists to prevent burnout09:30 - Mindset shifts: treating every client with love and respect11:45 - The influence of words and how to promote positive client interactions14:00 - The importance of product knowledge in service and sales16:00 - The role of problem-solving in leadership and client care19:00 - Recognizing and embracing challenges as opportunities for growth22:00 - Balancing family life, business, and personal health26:00 - The trade-offs in career and life priorities28:00 - Insights from corporate experience and transitions to family-focused leadership33:00 - Developing resilience and learning from setbacks36:00 - Identifying and honoring your non-negotiables40:00 - Practical strategies to set boundaries and protect energy43:00 - The importance of rest and self-care in leadership45:30 - The significance of strategic time management for growth48:00 - Heather's leadership workbook – how to develop your leadership identity51:00 - Advice to young and new salon owners52:00 - Final motivational quote on embracing challenges and failures53:00 - Wrap-up and connecting with Heather SpencerResources & Links:Heather Spencer Leadership Workbook (Available via link in Instagram bio)Follow Heather on InstagramJohn Maxwell Leadership CourseConnect with Heather Spencer:InstagramTrue leadership starts with self-awareness, setting boundaries, and embracing challenges. Your journey is unique—lead intentionally, balance wisely, and keep hustling!Mentioned in this episode:www.heatherpodlesney.com/contactwww.heatherpodlesney.com/knowyournumberswww.heatherpodlesney.com/contact
Transcribe →Episode 84: Scaling a Salon to THREE Locations with Jonelle Fedock
2w ago01:04:40Tap to summarizeContact Heather: helloheatherpod@gmail.comContact Jonelle: jonellefedock@gmail.comIG: @jonellefedock @southwesthairspaAd Links: One on One Coaching HERE Know Your Numbers FREE Worksheet HEREBook the In Salon Class HERESummaryIn this inspiring interview, Jonelle Fedock shares her journey from corporate dispatcher to successful multi-location salon owner in Fort Wayne, Indiana. Discover her strategies for leadership development, team building, and balancing a busy family life with her entrepreneurial ventures.Chapters00:00 Introduction to the Hair Hustle Podcast02:42 Jonelle's Journey from 911 Dispatcher to Salon Owner06:26 Transitioning from Corporate to Salon Ownership09:46 The Decision to Expand: Opening a Second Location12:00 Salon Structure and Employee Dynamics15:32 Creating Growth Opportunities for Employees20:04 Balancing Family Life and Business Ownership20:42 Navigating Challenges in Business and Personal Life23:07 The Importance of Quality Time with Family25:26 Balancing Business and Personal Priorities28:34 Understanding Market Demands in the Midwest30:10 Creating Unique Guest Experiences38:28 Building a Trustworthy Leadership Team43:40 Navigating Leadership Roles in Salons45:51 Building a Strong Salon Culture51:31 Hiring Process and Team Structure54:15 The Importance of Social Media in Hiring55:43 Accountability and Team Empowerment59:47 Personal Reflections and Industry InsightsKeywordsSalon ownership, leadership, team building, multi-location salons, industry growth, Midwest salons, salon success stories, business strategies, work-life balance, industry inspirationMentioned in this episode:www.heatherpodlesney.com/knowyournumberswww.heatherpodlesney.com/contactwww.heatherpodlesney.com/contact
Transcribe →Celebrating Moms in the Beauty Industry: Insights from Industry Moms & Salon Owners
3w ago01:16:51Tap to summarizeResourcesContact Heather: helloheatherpod@gmail.comwww.heatherpodlesney.com/knowyournumberswww.heatherpodlesney.com/contactFollow Marsha: @styled_bymarshaFollow Katie: @katiedinsmoorehairFollow Jessica: @jessica.b_hairstylistSummaryIn this episode, we celebrate Mother's Day by sharing heartfelt stories and practical insights from inspiring moms in the beauty industry. From balancing salon ownership and family life to overcoming industry challenges, these stories highlight resilience, flexibility, and the importance of community support. Whether you're a seasoned stylist or just starting out, learn how these industry moms carve out their paths with purpose and passion.Main Topics Covered:How motherhood influences career choices and work-life balanceSacrifices and adjustments made to prioritize family and personal well-beingThe power of community, support systems, and finding your villageFlexibility in the beauty industry to support family lifeLeadership and legacy: what moms want their children to learn from their journeysKey Insights:Industry moms often shift their schedules to fit family needs, including working shorter days or fewer weekendsBuilding a support village—family, friends, coworkers—is crucial for managing the busy season of motherhoodFlexibility in schedules is one of the industry’s greatest benefits, allowing moms to be present for their children’s milestonesRunning a salon or being behind the chair offers unique opportunities to show children the value of hard work, passion, and balanceEmbracing seasons and giving oneself grace is key to surviving and thriving as a working mom in the beauty bizMany moms want their children to see that success and family life can coexist, and desire to be positive examples of balance, resilience, and passionTimestamps:00:00 - Introduction to the Mother's Day special and episode overview01:22 - Marsha McDonald's journey: balancing motherhood and a salon career03:05 - How motherhood transformed business practices and client management05:44 - Handling planned C-sections and maternity leave seamlessly07:23 - The importance of a supportive spouse and community support system09:18 - Industry flexibility benefits for working moms10:27 - Sacrifices: giving up Saturday hours and late nights12:21 - Industry shifts: closing on Saturdays and adapting to client needs15:31 - Building a village of support: family, coworkers, community17:21 - Moments of being overwhelmed and persevering through seasons19:02 - Reflection: Seasons of life and adjusting business hours22:42 - Advice to women considering motherhood and career choices26:47 - Jessica Baker's story: from industry newbie to owner and mom of three33:12 - Balancing a salon, family, and personal passions36:17 - How motherhood has made Jessica a better professional and leader38:07 - The legacy: teaching children the value of hard work, balance, and passion44:49 - Overcoming days of doubt: leaning on faith, community, and self-compassion47:23 - Jessica's industry passion, mentorship, and life lessons48:51 - Empowering children through example: success, balance, and support55:42 - Navigating the decision to leave roles like Redken artist and coaching58:01 - How kids grow and shape a better understanding of life and work61:13 - The importance of support systems: family, church, community, and mentors66:39 - Building resilience through challenging seasons: support, faith, and teamwork69:00 - Upcoming salon open house and celebration plans70:26 - Jessica’s message to her children: balance, support, and following dreams73:34 - How to stay connected with Jessica and her salon: social media handlesNote:The stories and insights shared in this episode serve as motivation, reassurance, and practical advice for any mom balancing career and family. Remember, you’re not alone in this journey, and your efforts are shaping a legacy of love, resilience, and passion.Mentioned in this episode:www.heatherpodlesney.com/contactwww.heatherpodlesney.com/contactwww.heatherpodlesney.com/knowyournumbers
Transcribe →Episode 82: The Realities of Building a Small-Town Hair Business and Navigating Social Media with Chelsea Downs
4w ago01:05:42Tap to summarizeContact Heather: helloheatherpod@gmail.comContact Chelsea:FB - Chelsea DownsIG- @cookeville_hairgirl_TT-@chelsea.tnhairstylistIn this episode, Chelsea Downs, known as the Cookville Hair Girl, shares her journey of over 20 years in the cosmetology industry, highlighting the challenges and rewards of running a small-town salon and building a social media presence. Whether you're a new stylist or a seasoned pro, Chelsea's insights on affordability, branding, and industry realities are invaluable.Key TopicsThe importance of owning and operating a small-town salon while maintaining authenticityWhat “affordable hairstylist” really means in different regionsBalancing profitability with accessibility for everyday clientsThe impact of social media on small-town hairstylists and brand buildingHow to handle negative comments and online criticismStrategies for growing social media followers and securing brand dealsThe behind-the-scenes truths about salon income versus perceived glamorous lifestylesManaging hours and double-booking as an independent stylistThe importance of community referrals and local reputationPractical tips for content creation and engaging potential clients onlineTimestamps:00:00 - Introducing Chelsea Downs: The Affordable Hairstylist from Cookville, TN02:01 - Chelsea’s journey in the industry and her small-town roots04:45 - Debunking stigma around work hours and salon profitability07:11 - Defining “affordable” and balancing accessibility vs. profit09:28 - Pricing strategies in different regions and client income realities11:02 - Breaking down household income to understand client budgets13:34 - The misconception of needing to charge high prices for success15:16 - The value of understanding client income percentages when setting prices17:20 - The reality of making six figures in the industry and work-life balance20:45 - Managing salon hours, double-booking, and workload22:57 - The challenges and advantages of working five days a week27:35 - Small-town pros: referrals and community reputation28:00 - The awkwardness of running into clients outside the salon32:00 - Handling negative comments and criticisms on social media37:42 - The pressure and advantages of building an online presence44:17 - Creating engaging social media content and the importance of hooks48:26 - Comparing drugstore products to professional brands honestly51:20 - Growing social media followers and brand collaborations54:12 - The importance of storytelling and authenticity on social platforms58:36 - The glamorous image of hairstyling versus industry realities59:41 - Behind-the-scenes challenges like damaged sinks and taxes61:16 - Owning your space vs. renting: the true responsibility62:35 - Chelsea’s tips for success and future plansMentioned in this episode:www.heatherpodlesney.com/contactwww.heatherpodlesney.com/knowyournumberswww.heatherpodlesney.com/contact
Transcribe →Episode 81: Shopping for a New Brand in Your Salon and Not Sure Where to Start? Surface Hair HAS YOU with Sean and Cassy!
Apr 2801:25:20Tap to summarizeSummaryIn this episode of the Hair Hustle podcast, Heather Podlesney hosts representatives from Surface, Sean Carlson and Cassie Laub, to discuss industry insights, brand support, retail strategies, and upcoming events. They share valuable tips for salon owners and stylists to thrive in a competitive market, emphasizing the importance of education, brand partnerships, and strategic planning.CONTACTS:Heather: helloheatherpod@gmail.comCassy: claub@surfacehair.comSean: scarlson@surfacehair.comLINKS:Retreat:Chapters00:00 Introduction to Hair Hustle Podcast01:24 Meet the Surface Team06:10 State of the Industry: Challenges and Opportunities14:06 The Importance of Brand Support21:26 Questions to Ask Your Brand27:58 Finding the Right Brand and Distributor34:50 The Emotional Connection to Products39:56 Navigating Brand Loyalty in Salons45:43 The Importance of Awareness and Responsibility51:06 Thriving vs Surviving Salons57:16 Identifying Survival Mode in Salon Owners01:00:39 Connecting with Support for Salons01:04:10 The Importance of Partnership in the Beauty Industry01:05:40 Wellness Sanctuary Retreat: A New Experience01:08:03 Spilling the Tea: Insights from the Brand Side01:16:01 Surface's New All-In Product Launch01:22:38 Introducing Surface Unscripted: A New Podcast01:25:45 How to Connect with Surface TeamKeywordshair industry, salon retail, brand support, Surface, salon success, retail strategies, industry insights, salon coaching, Surface Unscripted, salon events
Transcribe →Episode 80: FIVE Money Mistakes I See Independent Stylists Make
Apr 2100:12:10Tap to summarizeSummaryIn this episode, Heather Podlesney discusses the five common money mistakes that hairstylists make annually, offering practical advice to improve financial health and avoid stress during tax season. Perfect for independent stylists looking to work smarter and create a sustainable income.Chapters00:00 Introduction to Common Money Mistakes03:34 Mistake 1: Confusing Revenue with Income04:49 Mistake 2: Not Setting Aside Taxes06:07 Mistake 3: Pricing Without Knowing Your Numbers08:12 Mistake 4: Treating Business Money as Personal Money10:44 Mistake 5: Avoiding Your NumbersKeywordshairstylist finance, money mistakes, tax tips, independent stylist, budgeting, pricing, financial planning, salon business
Transcribe →Episode 79: If your Retail Sales Stinks Right Now - LISTEN TO THIS
Apr 1400:16:32Tap to summarizeGrab the Retail PROMO Playbook for $37 HEREContact Heather - helloheatherpod@gmail.comSummaryThis episode explores effective spring retail strategies for salon owners, emphasizing the importance of timely promotions, resetting retail displays, and leveraging seasonal buying behaviors to boost sales.Chapters00:00 Introduction to Spring Retail Promotions02:49 Understanding Consumer Behavior in Spring05:51 Creating Effective Retail Promotions08:57 Spring Promotion Ideas and Strategies14:32 The Importance of Incentives in RetailKeywordssalon retail, spring promotions, retail reset, salon marketing, retail strategies, beauty industry, retail tips, salon business, seasonal sales, retail promotions guide
Transcribe →Episode 78: Tax Series - Why You Still Feel BROKE!
Apr 700:09:25Tap to summarizeContact Heather to set up a salon class OR coaching: helloheatherpod@gmail.comGrab the ULTIMATE Independent Stylist Workbook HERE for only $37SummaryThis episode addresses the common misconception that busy equals profitable for stylists, especially during tax season. It offers practical advice on understanding where your money goes, organizing finances, and improving profitability beyond just working hard.Chapters00:00 Introduction to the Hair Hustle Podcast00:29 Navigating Tax Season: A Reality Check02:23 Understanding Profitability vs. Busyness05:06 Organizing Your Finances for Success07:59 Tools for Financial Clarity and StabilityKeywordsstylist finances, tax season, profitability, money management, independent stylist, financial organization, salon business, tax tips, budgeting, income tracking
Transcribe →Episode 77: Tax Series - How to Pay Yourself as an Independent Stylist
Mar 3100:10:46Tap to summarizeContact Heather: helloheatherpod@gmail.comSummaryThis episode guides independent stylists on how to effectively pay themselves and organize their finances during tax season. Heather Podlesney shares practical tips on setting up accounts, mindset shifts, and creating a stable income system.Chapters00:00 Introduction to the Hair Hustle Podcast00:57 Understanding Tax Season for Independent Stylists02:21 The Mindset Shift: From Stylist to Business Owner05:41 How to Pay Yourself as an Independent Stylist09:12 Organizing Your Finances for StabilityKeywordsindependent stylist, pay yourself, business finances, tax season, salon owner, financial organization, money management, income stability
Transcribe →Episode 76: The Tax Series - THREE Numbers Every Stylist Should Know for Tax Season
Mar 2400:12:37Tap to summarizeContact Heather: helloheatherpod@gmail.comSummaryIn this episode, Heather Podlesney breaks down the three key numbers independent stylists need to know before tax season. She offers practical tips on setting income goals, understanding expenses, and estimating tax payments to reduce financial stress and boost confidence.Chapters00:00 Introduction to the Hair Hustle Podcast01:00 Navigating Tax Season for Stylists02:10 Understanding Your Income Goal05:59 Calculating Monthly Costs and Expenses08:28 Tax Percentages and Saving for Taxes12:05 Mindset and Confidence in BusinessKeywordshair stylist, tax season, income goals, expenses, self-employment taxes, financial planning, salon business, independent stylist, money management, tax tips
Transcribe →