Industrial Talk is onsite at PowerGen and talking to Ben Pulley, Market Development Consultant with Caterpillar, Inc. about "Solving customer's generation challenges".

Overview

The conversation features Scott Mackenzie from the Industrial Talk podcast discussing the importance of power generation and the role of Caterpillar in solving customer challenges. Caterpillar's new CEO emphasizes the company's mission to solve customers' toughest challenges. The discussion highlights Caterpillar's broad product portfolio, including diesel and gas generators, turbines, and battery storage, and their ability to provide comprehensive solutions for various industries. The conversation also touches on the importance of reliable power for mission-critical applications, such as food refrigeration and healthcare, and the potential for multi-fuel generators. Caterpillar's involvement in microgrids and their role in providing power solutions in remote areas are also discussed.

Outline

Introduction and Overview of Industrial Talk Podcast

Scott introduces the episode of Industrial Talk, sponsored by the Propane Education and Research Council.
Scott emphasizes the importance of the Power Gen event in San Antonio for problem-solving and networking.
Mention of the Propane Council's booth and Ben Pulley, a key figure in the propane industry.

Ben Pulley's Role and Caterpillar's New Mission

Scott discuss Ben Pulley's role at Caterpillar and his experience in talking to customers.
Caterpillar's new CEO and the company's new mission statement are highlighted, focusing on solving customers' toughest challenges.
Scott praises Caterpillar's mission and the market's demand for power solutions.
Discussion on the popularity of Caterpillar's branded caps and the company's broad range of products.

Caterpillar's Broad Product Portfolio and Customer Solutions

Ben explains Caterpillar's diverse product offerings, including construction equipment, mining, electric power, and transportation.
Emphasis on Caterpillar's role as both a producer and consumer of power, particularly in the mining industry.
Discussion on the maintenance and reliability of Caterpillar's assets, especially in harsh environments.
Ben highlights the importance of long-term service agreements (LTSA) for customers who want to focus on their core business.

Mission-Critical Applications and Market Demands

Scott and Ben discuss the importance of reliable power in mission-critical applications, such as hospitals and manufacturing plants.
Emphasis on the need for backup power solutions in industries like food refrigeration and dairy production.
Ben explains Caterpillar's ability to provide comprehensive solutions for various customer needs.
Discussion on the flexibility of Caterpillar's products, such as the ability to run on multiple fuels.

Multi-Fuel Capabilities and Market Trends

Ben discusses Caterpillar's demonstration of a 100% hydrogen engine and the flexibility of using different fuels.
Scott highlights the benefits of multi-fuel capabilities, such as using propane or natural gas.
Discussion on the importance of scalability and future-proofing power solutions.
Ben mentions Caterpillar's involvement in providing power solutions for remote areas and communities.

Microgrids and Distributed Energy Solutions

Scott and Ben discuss the concept of microgrids and Caterpillar's definition of a microgrid as multiple generation sources.
Ben explains Caterpillar's proving grounds in Arizona, which serve as a demonstration site for microgrids.
Discussion on the challenges and benefits of microgrids, including the ability to provide power in remote areas.
Ben highlights Caterpillar's role in providing comprehensive solutions, including installation services through their dealers.

Customer-Centric Approach and Future Outlook

Scott and Ben discuss Caterpillar's customer-centric approach, focusing on understanding customer challenges and providing tailored solutions.
Emphasis on the importance of having a reliable partner in the chaotic and dynamic power generation market.
Ben mentions Caterpillar's investments in increasing capacity for large block engines and turbines.
Discussion on the future of power generation, including the potential for hydrogen and other alternative fuels.

Conclusion and Contact Information

Scott wraps up the conversation, emphasizing the importance of attending events like Power Gen and connecting with industry professionals.
Ben provides contact information for himself and Caterpillar, encouraging listeners to reach out for more information.
Scott reiterates the importance of storytelling and marketing for industrial professionals to attract talent and succeed.
Encouragement to reach out to Ben Pulley and Caterpillar for further discussions and solutions.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2026. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

BEN PULLEY'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/ben-pulley-a0a39151/ Company LinkedIn: https://www.linkedin.com/company/caterpillar-inc/ Company Website: https://www.cat.com/en_US.html

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Ben Pulley with Caterpillar, Inc.