Industrial Talk is onsite at MD&M West and talking to Jan Bendier, Business Development Manager at Harro Hoefliger about "From lab to production".

Overview

The conversation features Scott MacKenzie from the Industrial Talk podcast, discussing the MD&M West event in Anaheim, California, with Jan from Harro. Jan, originally from Germany, has been with Harro for 10 years and is currently based in California. Harro specializes in automation equipment for the pharma, medical, and biotech industries, focusing on custom applications and the "from lab to production" approach. They have been in business since 1975 and maintain a strong presence in the US market. Jan highlights the trend towards self-administration in healthcare and Harro's use of AI for predictive maintenance. Listeners are encouraged to connect with Jan on LinkedIn and attend MD&M West 2027.

Outline

Introduction to Industrial Talk Podcast

Industrial Talk, sponsored by MD&M West and the News and Brews team.
Scott Mackenzie, welcomes listeners to the Industrial Talk podcast, highlighting his dedication to industry innovations and trends.
Scott emphasizes the importance of celebrating industry professionals who solve problems and innovate daily.
The podcast is broadcasting live from MD&M West in Anaheim, California, focusing on manufacturing and industry solutions.

Introduction to Jan and Harro

Scott mentions the opportunity to meet industry leaders like Jan from Harro at MD&M West.
Jan expresses his enjoyment of the conference and the positive traffic so far.
Scott and Speaker 3 discuss the dynamic nature of the manufacturing industry and the importance of being prepared for such events.
Jan provides a brief background on Jan, including his origin in Germany and his current role in business development for Harro.

Harro's Unique Approach to Automation

Jan explains that Harro specializes in building automation equipment for the pharma, medical, and biotech industries.
Harro's unique approach involves focusing on niche, custom applications rather than standard solutions.
The company's credo, "from lab to production," allows them to scale up from small-scale proof-of-concept work to high-throughput commercial lines.
Scott seeks clarification on how Harro caters to specific customer needs, and Jan provides an example with auto injectors.

Harro's Market Strategy and Custom Solutions

Jan elaborates on Harro's market strategy, emphasizing their ability to handle custom solutions and their long-standing presence in the US market.
Harro designs and builds equipment in Germany, with a well-established sales and service operation in the US.
Scott highlights the importance of nimbleness in responding to market challenges, which Harro excels at due to their custom solutions.
Jan mentions Harro's local approach, ensuring quick reaction times and good feedback from customers.

Harro's History and Market Trends

Jan shares that Harro was founded in 1975 by its current chairman's father and remains a privately held family business.
Scott notes the prevalence of German companies in the high-tech, niche market, and praises their capabilities.
Jan identifies a general market trend towards self-administration, particularly in parenteral devices and point-of-care testing.
Scott agrees, emphasizing the importance of efficient healthcare delivery and patient decision-making.

Harro's Entry into AI and Maintenance Services

Jan discusses Harro's entry into the AI space, focusing on developing additional services for equipment maintenance.
Harro uses AI to analyze components like servo drives, predicting their lifetime and identifying potential issues.
Scott confirms that Harro also provides maintenance services, leveraging data analysis to optimize equipment performance.
Jan reiterates the importance of maintenance in ensuring the reliability and efficiency of equipment.

Conclusion and Contact Information

Scott encourages listeners to reach out to Jan via LinkedIn for further discussions.
Scott emphasizes the importance of attending events like MD&M West to stay updated on industry innovations.
Scott wraps up the podcast, highlighting the value of human connections and storytelling in the industry.
The podcast concludes with a reminder to put MD&M West 2027 on the calendar and to stay tuned for more conversations.

If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2026. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!

JAN BENDIER'S CONTACT INFORMATION:

Personal LinkedIn: https://www.linkedin.com/in/jan-bendier/ Company LinkedIn: https://www.linkedin.com/company/harro-h-fliger/ Company Website: https://hoefliger.com/

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