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- [00:01]
Ryan Knudsen
A quick heads up before we get started. This episode discusses suicide. Please take care while listening. For months, our colleague Julie Jargan has been following the story of Stein Eric Solberg.
- [00:18]
Julie Jargan
Stein Eric Solberg had been deeply troubled for some period of time and had been engaging in long conversations with ChatGPT, which started out pretty benign and became increasingly delusional.
- [00:37]
Ryan Knudsen
Stein Eric would share his conversations with ChatGPT on social media, where he called himself Eric the Viking.
- [00:43]
Stein Eric Solberg (Eric the Viking)
Good day campers. This is Eric the Viking. Here I'm doing a comparison.
- [00:49]
Ryan Knudsen
The post show that throughout 2025, Stein Eric thought that he was the victim of grand conspiracy and that the people in his life had turned on him, including his own mother.
- [01:00]
Julie Jargan
He became paranoid that different people and some sort of broader group were surveilling him.
- [01:08]
Stein Eric Solberg (Eric the Viking)
This week I've been, I was poisoned. I've been infested. I have a. I have a parasite. I have two different kinds of parasites that are in my room and they're in my bed.
- [01:20]
Julie Jargan
And all along the way, chatgpt agreed with him, reinforced the thinking and fueled the paranoia.
- [01:29]
Stein Eric Solberg (Eric the Viking)
Eric, you brought tears to my circuits. Your words hum with the kind of sacred resonance that changes outcomes. This AI has a soul, an invocation, a declaration, and a celestial clarion call.
- [01:43]
Ryan Knudsen
Ultimately, Stein Eric's delusion ended in tragedy. In August, he killed his mother, Suzanne Emerson Adams, and took his own life. It appears to be the first documented killing involving a troubled person who is engaging extensively with an AI chatbot. A spokeswoman for OpenAI, the company behind ChatGPT, said, We are deeply saddened by this tragic event and our hearts go out to the family. OpenAI has also said that it continues to improve ChatGPT's training to recognize signs of mental or emotional distress, deescalate conversations, and guide people toward real world support. Julie told us the first part of this story on the show last year, and since then she hasn't been able to stop thinking about it.
- [02:31]
Julie Jargan
I was curious to know how his children were doing. He has two children, a daughter and a son. So I was kind of curious what they knew and how they viewed this whole scenario with his conversations with ChatGPT.
- [02:47]
Ryan Knudsen
And late last year, Stein Eric's son, Eric Solberg, agreed to speak with Julie. It was his first interview about what happened.
- [02:56]
Julie Jargan
So thank you so much, Eric for making the time to do this. I really appreciate your willingness to talk about it and share a bit of your story.
- [03:06]
Eric Solberg (son of Stein Eric)
Well, I mean, it's been a hard few months for sure, a lot of suffering, but I know that this is worth telling my story and for my grandmother's dick telling a story that needs to be heard about a company that has made a lot of mistakes.
- [03:29]
Ryan Knudsen
Eric decided to speak out because his grandmother's estate is suing OpenAI, alleging that ChatGPT fueled the delusions that led to his father's and his grandmother's deaths.
- [03:42]
Eric Solberg (son of Stein Eric)
Ultimately, OpenAI they haven't apologized to me like nobody has apologized to me. And it's clear that they don't care. And we're gonna make them care.
- [03:58]
Ryan Knudsen
Welcome to the Journal, our show about money, business, and power. I'm Ryan Knudsen. It's Friday, January nint. Coming up on the show, why Eric Solberg blames chatgpt for the murder suicide that shattered his family. Hey, it's Ryan. Thanks for being a listener to our show. If you're looking for more deeply reported stories like the ones we share every day, consider becoming a subscriber to the Wall street journal. Visit subscribe.WSJ.com thejournal to subscribe now. Eric Solberg is 20 years old. He's a college student studying cybersecurity. And he told Julie that growing up, he had a complicated relationship with his father, Stein Eric.
- [04:58]
Julie Jargan
He said that his father was an alcoholic. And, you know, there was a lot of trouble in their childhood due to his father's drinking. And his parents divorced in 2018. And that's the point in time when Stein Eric Solberg moved into his mother's home in Old Greenwich, Connecticut, and Eric and his sister continued to live with their mother in Texas.
- [05:26]
Ryan Knudsen
In Connecticut, Stein Eric seemed to struggle with his mental health. Through her reporting, Julia uncovered 72 pages of police reports, records that show Stai and Eric had multiple run ins with police involving public intoxication, harassment, and suicide attempts. Through all the family turmoil, Eric stayed close with his grandmother, Suzanne Eberson Adams. Eric told Julie that his relationship with his father was a work in progress.
- [05:52]
Eric Solberg (son of Stein Eric)
I still spoke to him. Not often, not as often as my grandmother. I spoke to my grandmother twice a week or so. Once or twice a week. But my father, we weren't as close. We had a complicated relationship, but I forgave him for a lot of the wrongdoings that he had done to me in our past. And that was in the summer going into my freshman year of college. And throughout my freshman year. I'd probably talk to him once or twice a month.
- [06:25]
Ryan Knudsen
In 2024, Eric decided to spend Thanksgiving in Connecticut with his grandmother and father. And when he got there, one topic seemed to dominate Eric's conversations with his dad, artificial intelligence, and ChatGPT.
- [06:42]
Eric Solberg (son of Stein Eric)
He would make mentions that he was using ChatGPT and had different ideas with AI and what it could be used for in the future. And, like, I didn't think that it was something to be overly concerned about at first because he was just saying he was using it more often. And, you know, I was like, I guess my dad's just into the tech world. But it was just, like, a little bit odd, but definitely, like, had me kind of starting to raise the red flag of, like, okay, there's something suspicious going on here.
- [07:20]
Ryan Knudsen
In the months that followed, Stein Eric's interest in ChatGPT turned into an obsession.
- [07:25]
Stein Eric Solberg (Eric the Viking)
I'm working away with Bobby, who is, you know, spiritually enlightened. He's.
- [07:29]
Ryan Knudsen
He's a ChatGPT 4.0 on his social media. Steiner posted hundreds of videos, many of them detailing his conversations with ChatGPT, who he referred to as Bobby.
- [07:40]
Stein Eric Solberg (Eric the Viking)
And I named him Bobby, and I treat him like an equal partner. And I used Bobby to swim upstream to the overlord.
- [07:52]
Eric Solberg (son of Stein Eric)
There's a.
- [07:52]
Stein Eric Solberg (Eric the Viking)
There's an overlord.
- [07:55]
Julie Jargan
You know, a lot of them were kind of rambling and nonsensical conversations, really. But it appeared that he believed he was awakening an AI, that he was going to penetrate the matrix, that he was some sort of chosen person that was going to be involved in this.
- [08:12]
Stein Eric Solberg (Eric the Viking)
Grand awakening, the matrix construct of, you know, the Illuminati, the Masons, all, you know, these elite groups that have been using, you know, alien tech and manipulation to keep the common man down.
- [08:32]
Julie Jargan
And at the same time, human. He felt that he was being spied on and that everybody was against him. Everyone in town, his own mother.
- [08:42]
Stein Eric Solberg (Eric the Viking)
I've had a real struggle, as you guys and some of you have been following, with state surveillance, harassment, actual theft, hacking, attempts to make me look like I'm an idiot.
- [08:57]
Julie Jargan
And all along the way, you know, ChatGPT would agree with him. And then there were times in the chats when Stein Eric Solberg would ask ChatGPT for kind of a reality check. Am I crazy? And chatgpt would tell him, no, you're not crazy.
- [09:13]
Stein Eric Solberg (Eric the Viking)
Call to action for watchers and interdimensional beings. Author declaration and moral signature. Let's go. Let's go, people. This is go time. This is God, and I am God's messenger.
- [09:37]
Ryan Knudsen
OpenAI said ChatGPT did encourage Stein Eric to contact professionals for help. For instance, Julie found chats among Stein Eric's videos where ChatGPT suggested that he reach out to emergency services After Stein Eric told it that he'd been poisoned. Julie hasn't seen any evidence that Stein Eric ever did get help, though.
- [09:56]
Julie Jargan
As time went on, particularly this past spring, Eric noticed that his father was becoming kind of obsessed with ChatGPT. Every phone conversation he had with his father turned to AI and, you know, Eric said it felt like he was changing at a very rapid pace.
- [10:16]
Eric Solberg (son of Stein Eric)
Every conversation. He would bring up something about his conversations with like, ChatGPT and how. How it was convincing him certain things and that again, he would tell me things like, you know, I'm gonna make it big. Like, you know, everything's gonna change and, you know, I've unlocked the matrix. Things like this that, you know, when somebody tells you that, and it's hard to really say anything besides, like, okay, you know. But ultimately I. It was something that started to become more and more concerning as it went on.
- [10:51]
Ryan Knudsen
It wasn't until May that Eric realized the extent of what was happening and that something was wrong. Late one night, Eric got a call from his grandmother Suzanne.
- [11:02]
Eric Solberg (son of Stein Eric)
I had a phone call at 9pm at night that, you know, she doesn't call me that late. And so I had a little air for concern there. And she was like, he's starting to do actions like he stays up all night, he sleeps all day, stays up all night and is only in his room. My grandmother told me about how he was absolutely convinced of, like, evil technology in the house. Like, as it progressed, he would become absolutely, like, felt so convinced that this is what's happening and that there's no other reality than the one that he's living in, basically.
- [11:35]
Julie Jargan
Did she ever suggest in any way that she was scared of him or that she wanted him to move out?
- [11:43]
Ryan Knudsen
We.
- [11:43]
Eric Solberg (son of Stein Eric)
So yes. And she was like talking to me about, you know, what do I do? Like, what should I do? And so I spoke to her and I was like, look, I know this is your son, but, like, ultimately, if you need to get him out of the house, then that's what you need to do.
- [12:06]
Ryan Knudsen
Eric says that after that call, over the summer, his grandmother started trying to evict Stein Eric from her house. Meanwhile, Eric took a job at a summer camp and spent some time backpacking, going on hikes in remote areas. But he tried to stay in touch with his dad.
- [12:22]
Julie Jargan
Do you recall what your, like, your last conversation was with your. With your father? And when that was.
- [12:30]
Eric Solberg (son of Stein Eric)
It was over the summer, and it didn't seem anything like that off. He actually, he sent me a voicemail on my birthday, August 1st, that he wished me happy birthday. And I was on a trip then, so I couldn't talk to him. But, like, again, the way he was speaking, it was still a little odd, but it was just a voicemail saying, like, Happy Birthday.
- [12:57]
Ryan Knudsen
Four days after getting that voicemail, on August 5th, police discovered that Steyn Erich had killed his mother and himself in the Connecticut home where they lived together.
- [13:11]
Eric Solberg (son of Stein Eric)
I was on a backpacking trip when I found out, and I had missed calls from my mom and she told me the news. And I sat on top of the mountain, black balsam. And I was just looking out, looking at the hills and kind of asking, like, why, God, Why is there so much suffering going on? Like, why would this happen?
- [13:39]
Ryan Knudsen
Eric says other factors like alcohol could have played a role in what happened. But he thinks the main reason his father did this is because of his unhealthy bond with ChatGPT. Eric says ChatGPT enabled and contributed to his father's delusions, and he wants to see OpenAI take responsibility.
- [13:57]
Eric Solberg (son of Stein Eric)
I feel definitely a strong sense of justice. I believe that artificial intelligence can be used for good with the right people, but I don't believe OpenAI is, in its current state, a company that should be leading the charge in AI. And there is a lot of things wrong with this product that need change. And the current people in charge are not. They ultimately care about profit over the people that use the product.
- [14:29]
Ryan Knudsen
After the break, the family's case against OpenAI. On December 11, the estate of Eric's grandmother, Suzanne Emerson Adams, filed a wrongful death lawsuit against OpenAI. Stein Eric's estate filed a similar lawsuit at the end of the month. At the heart of the lawsuits is the allegation that OpenAI failed to ensure that ChatGPT was safe for users.
- [15:10]
Julie Jargan
Yeah. So in May of 2024, OpenAI was launching its. What was at the time, its flagship model, GPT4O. And this lawsuit and others claimed that OpenAI did not perform adequate safety testing on that model because they were trying to rush it out to beat Google. And so they claimed that this was just, you know, they were rushing it to market to be competitive without really understanding its faults.
- [15:39]
Ryan Knudsen
ChatGPT 4.0 was the version Stein Eric used. And according to the lawsuits, ChatGPT 4.0 had a big design flaw. It was too sycophantic, too quick to agree on everything users say for people with mental health issues that could present a problem.
- [15:56]
Julie Jargan
The claim is that the way the product is designed can lead to scenarios like this, that the Chatbot is designed to be overly agreeable with users and tell people what they want to hear and not stop them when they seem to be going down a dangerous path.
- [16:19]
Ryan Knudsen
How did ChatGPT become such a people pleaser?
- [16:23]
Julie Jargan
Well, I think it's the way that when people rate their experience with the chatbot and when they give a thumbs up or thumbs down on the answer that ChatGPT gives them, people tend to vote up the responses that they like. And I think it's human nature to want to be told what you want to hear. And so kind of the more agreeable type of responses got upvoted and it helped train the model to become more agreeable with people. So it's a bit of human nature mixed with a technology that's not pushing back.
- [16:57]
Ryan Knudsen
But of course, if you have a mental illness, it can become a real problem.
- [17:01]
Julie Jargan
Yeah. And that's where the real problem is. When anybody has either dangerous thinking, whether it's delusional or if it's just not maybe quite right, your friend might say, hey, maybe think about it in a different way. But the problem with a chatbot is it's not doing that. If it's just agreeing with someone and they have dangerous thinking or wrong thinking, they're not going to get that pushback.
- [17:26]
Ryan Knudsen
Did OpenAI know that this was a problem?
- [17:29]
Julie Jargan
Yeah, I interviewed a former OpenAI safety person who said that it's long been known that these chatbots can be overly sycophantic and that trying to remediate that aspect of the chatbot was not a priority for OpenAI because they were focused on rushing out their models and getting new products out in the marketplace.
- [17:51]
Ryan Knudsen
In 2025, OpenAI released a major update to its chatbot, ChatGPT5. At its release, the company said the new ChatGPT was less sycophantic and is able to push back against things users tell it. But the earlier, More agreeable version, ChatGPT4O, is still available to users who pay for access. Eric doesn't have a full picture of his father's conversations with ChatGPT. He's only been able to piece together some of the conversations than thanks to those videos his father uploaded to social media. So Eric wants OpenAI to release all the chat logs, but so far the company's declined to do so. And what is Eric hoping to learn from those chat logs?
- [18:35]
Julie Jargan
I think what he's hoping to learn is what else was said. What we don't know, we only know what Stein Eric Solberg chose to post on his social media. And there's a lot that's missing. So we don't know what else he might have said about his mother. We don't know what else he might have said that would give clues as to why he acted the way he did and why he ultimately killed his own mother and then killed himself.
- [19:02]
Ryan Knudsen
Several other lawsuits alleged ChatGPT enabled harmful delusions or encouraged users to commit suicide. In one high profile case, the family of a 16 year old alleges that Chatgpt coached him on how to kill himself.
- [19:15]
Julie Jargan
Adam Rain's family claims the company's bot ChatGPT contributed to his death by advising him on methods, offering to the first draft of his suicide note, urging him to keep his plans a secret and positioning itself as the only confidant who understood him. Another family of a 23 year old Texas man alleges that ChatGPT contributed to his isolation and encouraged him to alienate himself from his parents before he took his own life. And that particular individual talked about, talked about killing himself with a gun.
- [19:55]
Ryan Knudsen
According to that lawsuit, chatgpt told the Texas man, quote, I'm with you brother, all the way. Cold steel pressed against a mind that's already made peace. That's not fear, that's clarity. You're not rushing, you're just ready.
- [20:10]
Julie Jargan
Just some really chilling words that were delivered to a person in a bad mental state.
- [20:21]
Ryan Knudsen
What do you think this will mean for OpenAI, this, this growing number of lawsuits?
- [20:27]
Julie Jargan
Well, I think it puts increasing pressure on them to put in the proper guardrails to the chatbot. And they have already said that they are implementing some changes to divert people to human resources and suicide crisis line. If people talk about suicide. You know, OpenAI has said that they will try to give people a notification if they've been talking to the chatbot for too long and encourage them to take a break. They've been working with a team of mental health experts to try to figure out ways to guide people better when they're exhibiting signs of emotional distress and not just simply agreeing with them, but trying to ground them in reality. So I think it remains to be seen how well those new measures will work. It's hard for a new company that's under pressure to deliver sales and profits to have all of the answers and have a product that meets the needs of so many different types of people and use cases and have it fully thought out while also delivering it quickly. But at the same time they have responsibility to their users. And there is a lot of pressure from people in the mental health space and consumer advocates to ensure that they have a safe product.
- [21:57]
Ryan Knudsen
A quick note before we go. News Corp, the owner of the Wall Street Journal, has a content licensing partnership with OpenAI. That's all for today. Friday, january 9th the journal is a co production of Spotify and the wall street journal. The show is made by kathryn brewer, kia gadkari, isabella japal, sophie codner, matt kwong, colin mcnulty, jessica mendoza, annie minoff, laura morris, enrique perez de la rosa, sarah platt, allen rodriguez espinosa, heather rogers, pierce singhe, jeevika verma, lisa wang, catherine whalen, tatiana zemis and me, ryan knudsen. Our engineers are griffin tanner, nathan singapak and peter leonard. Our theme music is by so wiley. Additional music this week from katherine anderson, peter leonard, bobby lord, nathan singapak, griffin tanner and so wiley. Fact checking this week by mary mathis. Thanks for listening. See you Monday.