Transcript
A (0:00)
Nerd Alert. Learning is important, right?
B (0:02)
Yes, exactly. But a bunch of nerds.
A (0:04)
Nerd alert. That's right.
B (0:06)
Marketing Architects. Hello and welcome to the Marketing Architects, a research first podcast dedicated to answering your toughest marketing questions. I'm Elena Jasper on the marketing team here at Marketing Architects, and I'm joined by my co host, Rob demars, the chief product architect of misfits and machines.
A (0:23)
Hello.
B (0:23)
Hello. We're back with your weekly Nerd Alert. Every week, I'll take a deep dive into academic marketing research and translate its complex ideas into simple, understandable language for Rob, and of course, for all of you. Are you ready to nerd out, Rob?
A (0:35)
Elena, I just got an email from the People's Republic of Nerdistan, and they said we're doing a great job. They even offered us dual citizenship.
B (0:46)
All right, let's get into it. As always, we'll link the research we cover in the episode Notes. This week, I read a study titled How Common is New product failure and when does it Vary? This is by Kristen Victory, Magda Nen Yishteel, John Dawes, Eri Tanu, Son Jaya and Armando Corsi. I stop laughing. I really worked hard on that one. That one was hard to.
A (1:09)
That was impressive.
B (1:09)
This was published in marketing letters in 2021. Before I get into things, Rob, let me ask you this. What percentage of new products have you heard fail?
A (1:18)
90%. That'd be my guess. 90%, maybe higher.
B (1:22)
That's the traditional. That's what I've heard, too. Most of them fail. That's often said. 80% of new products fail. Sometimes people even say it's 90 or 95%. So what this study did was the researchers wanted to find out whether this is actually true or is this one of those marketing myths like the CMO role is dying that gets scarier every time it's retold. What they did was they analyzed more than 83,000 new SKUs introduced across 31 categories in the US instead of asking managers to remember what worked or what didn't, they use sales data to see whether a new product actually survived. Their definition of failure was simple, permanent cessation of sales. So if nobody bought this product anymore, then they said, all right, that failed. Here's what they found. About one in four fail within the first year. After two years, that rises to about 40%. So that's still high, but it's nowhere near the 80 to 95% that we often hear. They looked at new product lines, so they looked at things like new sub brands or entirely New brands, not just new flavors or sizes. Those had a slightly lower failure rate. Around 18% failed in the first year and about a third by year two. So we've got our headline. Yes, a lot of new products fail, but the rates are about half as bad as the common myth suggests. But it gets even more interesting. The researchers didn't just stop at overall averages. They looked at when failure rates go up or down, depending on the type of category and the type of brand launching the product. Rob, what do you think makes new products more likely to fail?
