
Welcome to Nerd Alert, a series of special episodes bridging the gap between marketing academia and practitioners. We’re breaking down highly involved, complex research into plain language and takeaways any marketer can use. In this episode, Elena...
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Rob Demars
Nerd Alert. Learning is important, right?
Alina Jasper
Yes, exactly. What a bunch of nerds.
Rob Demars
Nerd alert.
Alina Jasper
Marketing Architects. Hello and welcome to the Marketing Architects, a research first podcast dedicated to answering your toughest marketing questions. I'm Alina Jasper. I run the marketing team here at Marketing Architects. And I'm joined by my co host, Rob demars, the chief product architect of misfits and machines.
Rob Demars
Hello, Elena, Hello.
Alina Jasper
We are back with your weekly Nerd Alert. Every week I'll take a deep dive into academic marketing research and translate its complex ideas into simple, understandable language for Rob and of course, for all of you. Are you ready to nerd out, Rob?
Rob Demars
Elena, I've got 99 problems, but being a nerd ain't one.
Alina Jasper
That might be one of my favorite ones you've ever done. All right, let's get into it. As always, we'll link the research we cover in the episode notes. This week I read a paper titled the Magic of Compound Creativity. This is from System One and the IPA. It's a giant five year analysis. They looked at 56 brands, over 4,000 ads and £3.3 billion in TV spend. But before we get too far, Rob, I wanted to ask you, how do you know when it's time for a brand to try something new creatively rather than just kind of build on what they've done in the past?
Rob Demars
First of all, I'm just trying to get over the pounds reference. So, you know, pounds of advertising.
Alina Jasper
I know the problem is like, we don't have. I mean, there's just such great research coming out of the UK and yeah, I could have done the translation, but I didn't.
Rob Demars
No, no, I was thinking, I was thinking of tonnage, I wasn't thinking of currency at first. I'm like, ah, that' lot. That's some heavy advertising going on. Gosh, you know, there's so many potential reasons why someone might need to change their creative for their brand. Obviously, the first and foremost is you just need a big move. Your brand needs to turn around, you're in a turnaround stage, you just, you're throwing caution to the wind, saying, let's swing big. Another one is you're being ripped off by your competitor. And as much as you've tried to define yourself and be distinctive, you have too much people in the marketplace that have copied you and you need to further differentiate yourself again. Sometimes the brand has evolved and what once was won't be again. And you need to shift and pivot and update your image or your overall value proposition, or you might be having some testing that's just telling you, like, hey, there's a negative connotation with this current campaign. You need to move on. So there's a lot of things that you need to consider.
Alina Jasper
Yeah, and I would agree with all of that. Like, those are all great examples of when new creative could be a bold move. I also think that another bold move might be keeping your creative the same for a long period of time or keeping parts of it the same. Because today we're going to talk about something that doesn't sound flashy, but might be one of the most powerful forces in marketing, which is consistency. I'm very passionate about this topic personally, because we always want to change things so often as marketers. And the key question from this research was what happens when brands stick with the same creative platform over time?
Rob Demars
So.
Alina Jasper
So I'm not saying just the same advertisement, but the same characters, you know, same tagline, same tone.
Rob Demars
Right.
Alina Jasper
To answer this system, one, they introduced a new metric they called the creativity consistency score. So that measured how consistently a brand applied its creative over multiple years. They then connected this to a bunch of outcomes like ad quality, brand strength, business results, and profitability. And here's what they found. The more consistency led to better creative. Brands that were the most consistent had an average star rating of 3.3 compared to 2.6 for the least consistent. That means they created work that was more emotional, more enjoyable, and more effective over time. Number two, changing agencies often hurt creative performance. Brands that didn't switch agencies at all over five years scored much higher in creative quality and distinctiveness. Switching even once lowered their results. And switching twice or more actually dropped their ratings significantly. Number three, fluent devices, which is something like a recurring creative element, like a mascot, a slogan, a character that helps people recognize your brand. Those get better with age. Creative elements like the Geico Gecko or the Duracell Bunny become much more effective in years four and five than in year one. It takes time for these assets to build equity and drive strong results. And number four, creative compounds. Over time, literally the most consistent brands saw better growth in both creative quality and an excess share of voice efficiency, meaning they needed less media spend to drive results. This is what the authors call compound creativity. Just like compound interest, your creative becomes more valuable the longer you invest in it. So Rob, why do you think that sticking with the same creative like leads to better advertisements?
Rob Demars
So funny. This is just a sidebar. I had an answer all for about compounding interest. And so I was like, I saw like it was all about well, compounding that, it's like compounding interest.
Alina Jasper
Yeah. You can say, all right, well I like analogies for this, but I am not an economist.
Rob Demars
But I can definitely identify with the concept of compounding interest when it comes to creativity. We talk about creative that has legs and that when you would go to ad school, right. Back in the day, back when I was a young buck, you couldn't just do a one off ad, you had to do a campaign. You had to have an idea that could be executed multiple times. It was just part of the essence of building good creative. But I think in the, in that DNA is the idea about one plus one can equal 5, 10, 20 when you're really leveraging a big idea. And so when you have great creative and you can stick with it and stick with it being the C Suite. Right. The C Suite tends to be the ones that go, I'm sick of this campaign. It's like why are consumers aren't or new CMO comes in, need to show, you know, I can do things differently. So let's do a new campaign. It's an easy lever to pull. I can definitely see why the data is showing that sticking with it, allowing that compounding interest to occur is the right way to go.
Alina Jasper
I also think it's dangerous to like change creative because like someone doesn't think it's great. Because every time a new CMO comes in, like everyone has different opinions about great work is and I know you sure the idea has to be high quality. But I'd argue like there are some concepts that have been running on TV or running in advertising for a long time that maybe aren't like the most creative tip of the iceberg thing they could be doing. But it's worth it to keep it going. Like before. I know we talked about this when we talked about distinctive assets before you kill a distinctive asset, like really spend time with it because even if it's not your personal favorite, like the punishment for removing it is so high, you have to be really.
Rob Demars
Yeah, you might not like Charlie the Tuna, but when you're in the grocery store aisle and there he is, that's a lot of, that's a lot of equity.
Alina Jasper
Yeah, it's a lot to walk away from. Here's an interesting finding too from the report. These brands, they didn't just perform better creatively if they were consistent. They outperformed in business metrics too. So just in case you need another reason to stick with your creative, they were 27% more likely to drive very large brand Effects like awareness, differentiation, brand values, and 28% more likely to drive very large business effects, sales volume, profit and market share. So, you know, you can argue. What was his name? Is it Tony the Tuna? What's the Tuna's name? It's not a good example. When. I don't know.
Rob Demars
That was not a good example. It's Tony the Tiger is Frosted Flakes. Charlie the Tuna.
Alina Jasper
Charlie the Tuna. Charlie the Tuna is driving market share. Except for among me, because I don't. I don't eat tuna. That's probably why. I don't know. Showing the Tiger, though, he's definitely driving a very large.
Rob Demars
Absolutely.
Alina Jasper
But here's the kicker. Brands in the top 20% for consistency, they reported double the sales gain compared to the bottom 20%. So what does this teach us? Consistency. It's not the opposite of creativity. It's what unlocks creativity over time. The longer you stick with a great idea, the more powerful it becomes. If you want to build something that lasts, stop reinventing the wheel every year. And for a rob GPT, creative consistency is like compound interest for your brand. Even ChatGPT wanted to use the component. You couldn't think of even AI all the billions of parameters. It couldn't think of anything else. At first, it doesn't feel like a lot is happening, but year after year, you keep showing up. Same tone, same slogan, same quirky character. Then suddenly, boom, Your brand's not just growing, it's working harder than your budget. Skip the reinvention. Just let it compound.
Rob Demars
Let's just say, let's come up with another metaphor. It's like a hairball. It just keeps spinning and growing. You know, it keeps rolling on the floor and getting larger. Is that better than compound interest? Probably not.
Alina Jasper
That could work too. I mean, I guess maybe a snowball is a little nicer than a hairball, but yeah, I like that one. Just, it's nice to again, just have more data. Like, it's one of those things that makes sense, but I think it's really hard to do practically because sometimes, like the. It's not totally clear. It's like, all right, well, if we change right, we could do this, this and this. But we see it all the time. Like Jaguar, they just went through a massive rebrand. They change everything. Like, brands are doing it all the time. Like, when is it going to be worth it and when's it not?
Rob Demars
I think sometimes you also just like in life, when you see someone who is just going through either a midlife crisis or just a rebirth or a reimagining of some kind, you go, well, what's the underlying issue? There's probably something deeper going on that's triggering that massive change.
Alina Jasper
Yeah, I think it's one of the nice things about marketing too where like it is seen as like a business driver, a business transformer where you looked like, hey, if we change our marketing, if we change our look or feel, we're going to change our business. Not always the case, you know, like sometimes it might be more about taking what you already have and, you know, promoting it differently, maybe changing a little bit, changing your focus. But yeah, just be very careful if you're going to change something big over time. That's it for this episode of the Marketing Architects. We'd like to thank Taylor De Los Reyes for producing the show. You can connect with us on LinkedIn and if you like the podcast, please leave us a review. Now go forth and build great marketing Marketing Architects.
Podcast Summary: "Nerd Alert: Does Creative Consistency Matter?"
Podcast Information
In this insightful episode of The Marketing Architects, hosts Alina Jasper and Rob Demars delve into the critical role of creative consistency in marketing. Drawing upon the extensive research from the paper titled The Magic of Compound Creativity by System One and the IPA, they explore how maintaining a consistent creative approach can significantly enhance brand performance and business outcomes. Through engaging discussions, practical insights, and compelling data, the episode underscores why sticking to a proven creative strategy can be more beneficial than constantly seeking novelty.
The episode kicks off with Alina introducing the concept of creative consistency, defining it as the sustained use of the same creative elements—such as characters, taglines, and tone—across multiple campaigns and years. Rob humorously acknowledges the challenge many brands face in maintaining consistency, especially when new leadership often pushes for fresh ideas.
Notable Quote:
Alina presents the key findings from The Magic of Compound Creativity, highlighting a five-year analysis of 56 brands, over 4,000 ads, and £3.3 billion in TV spend. The research introduced a novel metric called the Creativity Consistency Score, which measures how consistently a brand applies its creative elements over time.
Key Findings:
Enhanced Creative Quality:
Notable Quote:
Impact of Agency Switching:
Notable Quote:
Fluent Devices and Brand Recognition:
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Creative Compounds and Business Performance:
Notable Quote:
Rob draws a parallel between creative consistency and compound interest, emphasizing how sustained investment in a creative strategy can lead to exponential benefits over time.
Notable Quote:
Alina reinforces this idea by highlighting that the top 20% of consistent brands reported double the sales gain compared to the bottom 20%. This underscores that consistency not only enhances creative quality but also drives substantial business growth.
Notable Quote:
The hosts discuss the practical challenges brands face in maintaining creative consistency, especially amidst shifting leadership and evolving market dynamics. They caution against the temptation to frequently overhaul creative strategies in pursuit of novelty, advocating instead for a balanced approach that values sustained creative elements.
Notable Insights:
Alina and Rob conclude by reinforcing that consistency is not the antithesis of creativity but rather a foundational element that amplifies creative impact over time. They encourage marketers to invest in and nurture their creative strategies, allowing them to compound and drive sustained brand growth.
Notable Quote:
The episode wraps up with a reflection on the delicate balance between innovation and consistency in marketing. The hosts advocate for a strategic approach where creative consistency serves as a bedrock, enabling brands to build lasting equity and achieve significant business results.
Connect with The Marketing Architects:
Thank You to Our Producer:
Closing Remark: