
CTV ad revenue is projected to reach $28 billion this year, but 39% of advertisers still cite transparency in ad placements as a major concern. Is Connected TV delivering on its promises or falling short? This episode, Elena and Angela are joined by...
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Kathryn Walsted
Marketers need partners that offer better, more direct and efficient buying strategies that can intelligently design a test that's got good measurement, multiple models that can be tied directly to business outcomes.
Lena Jasper
Marketing Architects hello and welcome to the Marketing Architects, a research first podcast dedicated to answering your toughest marketing questions. I'm Lena Jasper. I run the marketing team here at Marketing Architects. And I'm joined by my co host, Angela Voss, the CEO of Marketing Architects.
Kathryn Walsted
Hello.
Lena Jasper
And we're joined by a special guest, our Chief Media Officer, Kathryn Walsted.
Kathryn Walsted
Hello.
Angela Voss
Thanks for joining us, Kathryn.
Kathryn Walsted
Yeah, thanks for having me. It's been a while. I think it's been maybe a year since I've been on this.
Angela Voss
So much has changed in the CTV world in just one year.
Lena Jasper
Yeah, we're going to talk all about that today. We are back with our thoughts on some recent marketing news. Always trying to root our opinions in data research and what drives business results. Today, Katherine is joining us to talk about ctv, otherwise known as Connected tv, sometimes known as Streaming tv. And we are going to talk about those confusing labels in a little bit. It has been a hot topic in advertising for years. It's growing fast, promising better targeting, superior measurement, basically the power of TV with digital precision. But is CTV the best of TV or an overpriced, overhyped mess? We're going to get into all of it today, but let's start as we always do, with some research. First, some quick stats from your marketer to set the stage. Average CTV usage in the US is projected to nearly double from 1 hour and 22 minutes in 2020 to 2 hours and 37 minutes in 2026. 61% of advertisers plan to increase their CTV ad spend by 2026. Nearly 70% of the US population will be CTV users. Fragmentation in too many providers is a top concern for marketers, with 39% of CTV and OTT advertisers citing transparency and ad placements as an issue per an advertiser perception study. And speaking of transparency, I also wanted to mention an article from Ad Exchanger's Alyssa Boyle. This is titled CTV buyers say CTV's transparency problem remains a Roadblock to Investment. She writes that when brands buy ads on streaming platforms, they often don't know exactly where their ads are running. Networks like Paramount and NBCU bundle their inventory, which means a buyer could be paying premium prices expecting to be on Paramount Plus. But a chunk of their ads might end up on Pluto tv and they didn't find out until after the fact. This is an issue for programmatic buyers who need detailed reporting to justify budgets. But publishers, they have little incentive to change because bundling helps them sell less desirable inventory by packaging it with premium spots. Some buyers are pushing back, but publishers argue that privacy concerns and inventory scarcity make transparency tricky. Alyssa thinks that without more visibility into where ads are running, advertisers might start looking elsewhere, whether that's retail media, social or linear TV. If publishers don't address this soon, CTV's explosive growth could hit a wall. So it wasn't easy to pick an article today because there's a lot of different articles about CTV right now. And I'd say the sentiments in those articles are wide ranging. There's still a lot of enthusiasm, but also kind of more like this. There are articles that are a little more critical. So, Ang, I asked you the same opening question about a year ago, the last time we had a CTV focused episode, which is what do you think the marketing sentiment around CTV is today? If we think about kind of that, that hype cycle, are we in the trough of disillusionment? Are we moving into the slope of enlightenment? Where do you think we are?
Angela Voss
I don't know that any of those labels perfectly fit my mindset and the mindset that I get, I think from talking to prospects and talking to clients. To me it feels like we're in a bit of like maturing optimism coming out of COVID a time when the channel grew so much. We were maybe in the high school phase of ctv, just sort of like blindly optimistic about life, not yet mature enough to understand the realities of the space. On the positive side, I do think there's continued optimism, bullishness due to just consumer adoption and some of the numbers that you talked about there in terms of how the space is going to grow. I think folks are excited about improved capabilities in targeting and attribution and cross channel management and measurement through ctv, especially compared to linear tv. I think that new ad formats are exciting, interactive ads, dynamic creative optimization generate excitement and fresh opportunities for brands to engage consumers. So I think that's all on the good side. I think there's increased awareness around areas of caution and challenges. Complexity in fragmentation creates frustration across platforms. You spoke to some of that Elena. Complicated tech stacks, measurement inconsistencies, opaque ad inventories are all frustrating for marketers. I also feel that there's economic uncertainty and so there's more budget scrutiny and ROI pressure maybe than brands were dealing with previously. And then premium inventory concerns, high CPMs and some opacity around programmatic CTV buys Have marketers seeking that greater transparency, which I know we'll get into in a little bit here.
Lena Jasper
Catherine, what about you? What do you think?
Kathryn Walsted
Yeah, I mean, I think a lot of what Ange said resonates with me, too. And when I think about the sentiment, I think it, you know, it's evolving. Initially, there was all of this excitement about the amazing content that you can get access to, the cool targeting capabilities, that it's like digital when it comes to measurement. And then marketers hit this, like, reality check. Listen, it's not as trackable as digital. It's expensive. The targeting is not all it's hyped up to be, and measurement is hard. I loved the words that you used to describe where we are at, Elena. I think we're moving out of that trough of disillusionment and onto that slope of enlightenment where brands are changing their expectations. They're better understanding how to use CTV in that media mix. They're not just doing it because of the hype, and they're finding smart ways to buy and measure it.
Lena Jasper
I agree. It feels like marketers are starting to ask, like, the important questions when they're thinking about investing in CTV rather than just blindly jumping into it. But before we get too far into the episode today, I want to return to what I mentioned in the intro about the different kinds of CTV terms, because they're pretty confusing. We got ctv, otherwise known as connected tv, streaming tv, ott. Kathryn, could you walk us through just these different terms that marketers use to describe streaming television? Maybe what kind of inventory we purchase as an agency, and then how we've chosen to define it?
Kathryn Walsted
Yeah, I feel like there could be a class on the different terms that are used in this space. And it is confusing because marketers will use terms like ctv, ott, streaming tv, digital video.
Lena Jasper
It's.
Kathryn Walsted
It's all done interchangeably. I'm not going to claim to be the dictionary when it comes to digital, but here's how I define things. You've got ott, so that's over the top. And that, to me, is it's a delivery method. It's content that is delivered over the Internet without a traditional cable or satellite. It's what I'd call, like, the umbrella term for video delivered to any connected device, whether that be a screen on your wall, your smartphone, your tablet, or your laptop. And then you've got connected tv, ctv, referring, I think, specifically to streaming content that you're watching on an actual tv, that's your screen on the wall, and it's Delivered via ott. We personally buy across multiple inventory types. We do it programmatically through our DSP Onica that has direct our media partners, which include hundreds of publishers, supply side platforms, free ad supported TV channels, ad supported video on demand. We might occasionally do a direct deal with publishers and streamers if a client objective requires it. So think Amazon, Netflix, Hulu. Our approach really tries to prioritize quality, efficiency and scale. So it's really less about the type of inventory we go by and more about the results and outcomes that are driven by it. So we focus on cutting out those middlemen, eliminating fees, minimizing tech taxes, and trying to optimize pricing across the entire gamut of inventory sources.
Lena Jasper
For me, the part of the definitions that's confusing is OTT and ctv. They're more labels for how content is delivered, but people use them as catch alls. Like especially ctv, it felt like was really, really popular. Now streaming is more popular, but people use it as like a catch all term when technically like the true definition is a delivery mechanism. But people don't really use it that way. It can get a little bit confusing. I wanted to zoom out a little bit and ask probably one of the most important questions about ctv, which is from a business perspective, do you think that it's delivering on its promise? So are brands seeing the ROI that they need, that they expect?
Kathryn Walsted
So I think it's winning in some areas for sure, right? CTV is winning the incremental reach game, at least for our clients. It's delivering audiences that traditional linear television can't or isn't. I think it's challenged though by the misconception that it can function just like digital, that it's fully trackable, that it's cost efficient and highly attributable, when in reality we have major measurement gaps. You've got walled gardens high CPMs that have made tracking immediate ROI really tricky. And I think the brands and agencies, or just marketers in general that are seeing the strongest returns in this channel are optimizing their creative for that environment with short, really engaging formats. They're working hard to control costs by buying programmatically as directly as possible. They're using smarter measurement models to gauge impact beyond that last click metric that digital marketers are so fond of. And so I think CTV is definitely delivering value. But the brands that are seeing the best ROI are the ones that are taking that time to test. They're learning and they're embracing it for what it actually is versus what it's been hyped up to. Be so yeah, that's kind of where my thoughts are on it.
Lena Jasper
That's funny that right now, like what got everyone so excited about ctv? A lot of the reason was because of the performance. It's just like digital, but now it's almost being punished by that same hype that got everybody running to it. So let's talk about that. There's this debate about what role CTV should play in your media mix. You mentioned it's essential because you've got audience now that you can't reach through linear alone. So it feels like if you're a TV advertiser you should be there. But what do you think is ctv? Is it better for performance like we originally talked about it as, or more for brand building for both. What do you think?
Kathryn Walsted
One of my biggest pet peeves is when I hear marketers describe CTV as only only good for brand. That's so short sighted. It is. Absolutely. You can use it for both and we've seen what you can do if you're focusing on both. Brand marketers, of course, love it because you're extending the power of television storytelling to new screens and households that you couldn't reach before. And then you've got your performance marketers who so badly want to be there and do it, but don't think maybe they can afford it. But the ones that try it and test and learn and they can figure out the smart buying, they can buy programmatically and or work with a partner that has an optimized supply path that can help control those costs and improve performance. When you pair it with linear, it can be a really powerful way to increase unique reach and have big business impacts. I just, I don't feel like it has to be either or. I think it can do both. You can certainly have more of a brand focus for your CTV campaigns, but absolutely, performance marketers like, come on in, you know, it works.
Angela Voss
Yeah, agree. And I feel like maybe that's sort of residual hangover from linear. There's still a ton of marketers out there that don't feel linear can be measurable either. But with new tech like acr, there are advantages in that space from a measurement perspective that just didn't exist years ago. And I agree with you that when you can pair these two together, linear and ctv, you really create this competitive advantage that I feel really no other medium can match. Right. Linear's got this unparalleled opportunity to build just massive awareness drive. That broad reach scale lays the foundation for brand fame. It's this broad audience delivery You've got proven credibility just translates into rapid category awareness and consumers trust. It says to your market, we're credible, we're established, we're here to stay. And then CTV really complements that by injecting more precision and agility and measurability into the equation and enables the marketers to efficiently extend reach into those underserved segments, either reaching cord cutters or perhaps younger demographics. And so when we can use these two together, these channels don't just add incremental benefit, they really multiply that impact the scale and credibility of linear TV combined with that precision and agility of CTV in campaigns that just simultaneously build long term brand equity and drive that short term performance audible channels.
Lena Jasper
I feel guilty even asking the brand versus performance question because I know it's not a helpful question, but it is something that comes up for people so I feel like I have to ask it. But I think that we'd say like what you said angel, about like the multiplying effect. We feel that way for branded performance too. We're fans of like works research about, you know, it's brand times performance, they work together. Like trying to separate them isn't helpful. However, I felt like we needed to talk about it because I'm not sure if there's another marketing channel that has such different expectations on it depending on who you talk to. Like, it's really interesting. Like we talk to brands that are all different sizes, all different phases and you almost can't predict who will come in and like what view they'll have on tv like Linear and ctv. Because sometimes smaller brands, like more startups, see it as more of a brand channel. Sometimes bigger brands see it as performance. I know it depends on your brand, on your, in your category, but it is sort of interesting how you could have just a completely different expectation of what this is supposed to do for you. I was trying to think of an analogy, but I couldn't. But it makes it fun, I suppose. One thing I want to talk more about, I know we're kind of dancing around it, is this CTV like digital or CTV equals TV like digital? I know we covered a little bit, but we hear that a lot that CTV is going to be trackable, hyper targeted. But what do we think? I know we covered it a little bit, but Katherine, is that true at all?
Kathryn Walsted
I think it's time for a contrarian corner. I mean I think CTV definitely has digital like capabilities, but it is not the same as digital. This is probably going to be unpopular or make me very unpopular, but I feel like hyper targeting should be renamed in my opinion targeting hype because in our experience it's inaccurate and the cost almost always outweighs the benefit. We have heard horror stories about high priced hyper targeted campaigns that hit literally everyone except the intended target or the intended audience. I literally the other day downloaded my Adobe audience profile. If you guys haven't done that, let's do it. It's hilarious. It was 270 pages of absolute garbage. So if I were to believe what was in these pages, apparently I am a 19 to 85 year old man and woman that is a billionaire, extreme couponer child free parent, risk averse daredevil who loves electric vehicles but is also a diesel truck. Enthusiastic.
Lena Jasper
It's just sound very.
Angela Voss
You have to laugh because we will cry if you don't laugh.
Kathryn Walsted
So okay, so that's a challenge right there, right? Obviously another challenge is identity which goes literally hand in hand with this. Cookies don't exist in CTV so it's important to have an identity solution and use things like ACR to better understand what households are actually seeing these ads. I think another challenge clearly is attribution. Lots of agencies and publishers love to grade their own homework with one model. We educate our clients to pay attention to how tests are designed and to use multiple measurement models so that you can get believable and defensible outcomes.
Lena Jasper
Yeah, and we are going to talk more about CTV measurement in a bit because that is a very large topic. But one other kind of common complaint I want to cover is that CTV is expensive. It's often more expensive than linear on a CPM basis. And I know that price was a driving force behind the decisions we made building our own dsp. Catherine mentioned that in the beginning we know all the costs associated with it which can make reaching performance goals really, any goals really difficult. So Catherine, why is CTV so expensive?
Kathryn Walsted
It is expensive. CPMs are high because it's now listen perceived as having limited supply inventory with high demand. The dirty little secret is though guys, there's a ton of unsold inventory out there. That is not where the true costs are coming from. Those costs are coming from tech layers. So you've got supply side platforms, demand side platforms, verification tools, brand safety, their hands are all in the pot trying to get their fees also I mean the content is expensive right from these networks and streaming providers. They have to cover their costs. So that is driving up CPM as well. And then of course the targeting fees that we've already talked about and that's why we Built Onica, we wanted to eliminate those unnecessary fees that are driving absolutely no additional value to the marketer and optimize costs so that brands can actually hit their performance goals.
Lena Jasper
When I read about, like, the transparency issues, the pricing issues, a lot of times, like the conclusion of the articles, is inventory restrictions. So you're saying that that's not really the case. That's kind of an excuse.
Angela Voss
Well, and haven't always all experienced the frequency debacle in that space where you just see the same ad repeatedly so it shows up when you're watching tv. That's not the reality.
Lena Jasper
You're right. That's like a perspective anybody can have just getting hit with the same ad over and over again. One thing I want to talk about was brand spending. Just small amounts on ctv. I've seen this more and more. They're using it as kind of a supplemental part of their video mix. Maybe they're just using it for retargeting, but not as commonly as, like a big portion of their video budgets where, you know, linear TV could typically be the king or queen of your marketing mix. So why is that? Is it just high prices or what do you think are the biggest barriers to scale on ctv?
Kathryn Walsted
Definitely cost. I mean, that's at the top of the list. I think, at least for our clients, it has been in the past until we've come into the picture partnered up. Fragmentation is definitely something, you know, a term that you hear a lot of people talk about in the industry. Measurement challenges, of course. Right. We thought that it was going to be just like digital, but it hasn't been. It is difficult still to measure. Maybe a little bit easier than linear, but still not great. And I think that kind of keeps it from getting those bigger budgets. But still, we're seeing more and more spending every year. I mean, you can just read your marketer and see that happening. But I think to scale, marketers need partners that offer better, more direct and efficient buying strategies. They need partners that can intelligently design a test that's got clear measurement and good measurement, multiple models that can be tied directly to business outcomes. And I think that's kind of what it comes down to. So there definitely are still barriers. But even seeing that, I think all marketers know that they need to be there in some way, shape or form. It's a matter of how they do it and how much of their budget they allocate to it.
Lena Jasper
Well, let's talk about measurement, because it's a big topic. Ange, I know that you're passionate about this, what do marketers need to watch out for when it comes to CTV measurement?
Angela Voss
Yeah, I think a couple of things come to mind. It's a really complicated space. Like you have to spend a lot of time in the space to really understand what's going on. But some of the biggest areas are related to IP based attribution. Super convenient. Everyone was excited about it. It's going to bring accountability to a top of funnel channel. The problem is often overstates performance because we have wide device graphs that mistakenly attribute household activity as ad driven conversions. And so from a marketer's measurement perspective, we should be thinking about complementing this doesn't mean we shouldn't look at it, but complementing it with incremental lift studies, holdout testing. We do this through something we call ghost bidding where we take a percentage of lost bids and bucket them. That becomes the holdout group or matchmark. Market experiments also can be another method to more clearly delineate true causality from just coincidental correlation, revealing whether or not the campaign strategy, the targeting lines, et cetera, truly drive the incremental consumer behavior that you're after. Additionally related to bundling that we've talked about, demand transparency around where your CTV impressions are running. Too often premium CTV inventory is being bundled with lower quality digital placements. This could be display, it could be mobile ads which inflate total impressions but provide minimal value. And so we need to think about insisting on explicit line item detail in medium plans, clearly separating true CTV inventory from other digital placements. And those placements might work, but we just need to understand kind of what the incrementality of them are. And then we've talked about this too. But often when prospects come aboard working with us and begin buying through our own DSP that we built, they have previously experienced scenarios in which that bundled low quality inventory is used to lower overall CPMs. And so a lot of times when you hear marketers talking about, well we've got, you know, we've taken 35 CPMs or worse and dropped them down to 10. That's how they're doing that. And so just be aware of Those artificially low CPMs, they typically reflect that diluted premium inventory with placements that are unlikely to drive meaningful outcomes.
Kathryn Walsted
I think that plus I mentioned this already a couple of times, agencies watch out, watch out for the agencies and publishers that are grading their own homework that have those flaw single threaded measurement strategies, beware, right? Frequency tracking is another one we've touched on here a little bit. CTV measurement does not always deduplicate across platforms, depending on how you're going out there and buying. So beware of that. Walled gardens. Those can be tough. Right. They don't necessarily provide you with a whole lot of data or transparency of any kind. So our advice is if you're thinking about going and buying media from those types of places and you can't get good data, you might want to just walk away and not buy it. And then Ange mentioned this ip. Yeah, it's flawed, but. And it's imperfect, but it's one of the things we have. And to her point, you can pair that with other, you know, types of measurement strategies that can help you get confident results after the fact. That can help you feel good about the results and the performance of the channel.
Lena Jasper
Yeah, I think this one's so hard for marketers because it's so complex. I don't understand exactly how to go about measuring ctv, but I think if you're a marketer and you're looking for a partner that's going to buy CTV or who's going to measure it for you, might be good to re listen to that and maybe ask a couple of those questions. I feel like you get a pretty good idea of where people stand by asking them a little bit about their inventory, their measurement philosophy. You might start to get kind of a feeling in your gut about whether they're a good partner or not. I want to go back to that article we opened with from AdExchanger, because transparency, it's a very popular word just in advertising in general right now, I'd say, but especially in ctv. So, Katherine, how big of a problem is CTV transparency?
Kathryn Walsted
It can be a pretty big problem if you're not working with the right partner. A lot of brands don't know what they're actually buying today or what they're actually getting. There's a lot of reselling of inventory that goes on in that space. So you could be buying a lot of secondhand inventory at a markup. We talked already about hidden fees from those intermediaries or those middlemen that are in the tech supply chain. Ang mentioned this lack of log level data for visibility of where the ads are actually landing. I think it's important to demand transparency with the media partners that you can. Our approach obviously was to go out and build our own DSP that has direct publisher relationships. And we pair that with our own supply path optimization strategies to minimize those hidden costs and increase the accountability of the media. So we know where things are running, we know where the inventory is coming from and where our clients ads are being seen.
Angela Voss
Well, and I think it's important from a measurement perspective, but even just from a brand safety perspective too. The digital space is super complex. And it's so complex that perhaps when marketers are coming into CTV they think of it as a channel that is almost impossible to try to track, all of that. But we're moving into a top of funnel channel where there is additional tech that allows us to get greater insight. Or to your point, those supplier relationships and being direct to source in as many instances as possible is super important.
Lena Jasper
Yeah, I think part of it's hard because if marketers are looking at CTV more like digital, there hasn't really been a lot of scrutiny in the past on digital transparency, which there should be more. But maybe that's part of the reason why, because it's just like a different mindset when you're thinking of a channel like digital. But one topic that usually comes along with transparency is fragmentation because there's so many different CTV platforms, there's different ways to transact with them. So Katherine, could you walk us through what the fragmentation in CTV looks like today and then how it impacts advertisers that are trying to buy it effectively?
Kathryn Walsted
There are so many platforms and ways to buy and this is not just from a buyer perspective, it's from a viewing perspective too. Can I just. Where can I watch my show? People everywhere, right? I know. Or what if I just want to find something to watch? I have to go through like 10 apps to do it. It's kind of annoying. Anyway, we're back to how you buy. We talked through some of these definitions earlier. You've got ad supported video on demand platforms like the Hulus of the world. You've got premium networks like NBC Universal, Disney free ad supported channels, Pluto Tubi, their apps, direct publisher deals. You can go broker, you can buy through programmatic exchanges. You can use a dsp. That is kind of cool, right? Because you've got optionality. But the challenge with that is for us at least today, that hasn't been figured out yet. There is no universal measurement standard. You've got a high risk of duplication because you've got multiple providers selling the same inventory. Sometimes you know, the publishers selling their own inventory multiple different ways. So even if you're going directly to them, you could be landing in the same programming through those buys, which leads into the next issue, which is uncontrolled frequency. I think we've all seen that happen ourselves where it's the Same ad, every sink and break, or sometimes the same ad back to back in the same break, which can be super annoying. And then campaign execution can be really complicated for a marketer. The key at the end of the day is either having your own great publisher relationships and smart tech and data, or partnering with someone who has access to all those things to help get around all those challenges.
Lena Jasper
So do you think, like, should brands test all of them? I know you like kind of this direct relationship. Do you think that's the best way to buy ctv?
Kathryn Walsted
I mean, honestly, I think to avoid having to go out and make really costly mistakes, finding a partner that has figured it out already is probably the best way to go. I think otherwise you can end up spending hundreds of thousands, if not millions of dollars going out and testing all these different things and making all the same mistakes that the marketers have been making the last several years in this space. So I think that's really it. Like partner with somebody that knows what they're doing and that has done all the testing and research and has the good solutions in place.
Lena Jasper
Ange mentioned in the beginning that CTV has changed a lot. I mean, I can't believe we waited a year to like recover it in detail, but you see kind of all these trends firsthand. As our chief Media officer, what do you think is like the biggest shift happening in CTV right now that marketers, you know, may not know of, but should be paying attention to?
Kathryn Walsted
A couple of things that I'm seeing that are really fun are things like retail media and commerce integration. So these shoppable ad units, I don't know how well they're working, but it's fun to see that marketers are experimenting with that. I've seen an increase in interactive ad units too. Not just shoppable, but interactive. So the other day I caught a James Hardy ad that allowed me to visualize their product on my house through a carousel of images that I could control with my remote. I'm like, well, this is cool. Again, not necessarily. I'm a nerd. So I stopped to do it because that's, that's my job. But I will see how that type of stuff actually resonates, engages actual consumers. I think we're going to keep seeing identity resolution improvements with new solutions for cross device attribution. Of course, every day that goes by, we're seeing better data and measurements. I think that will continue to improve. And then I think again, as more inventory and optionality continues to come into play and you've got media players continuing to Struggle with profitability. I think M and A and consolidation is going to keep happening. You may read about it at least weekly. Probably those prices in CTV are going to continue to fall.
Lena Jasper
So before we wrap up here, I want to make sure we cover just all the controversial CTV topics that we possibly can. So is there a myth or misconception about CTV buying that you hear a lot but you think is just totally wrong?
Kathryn Walsted
The biggest one that we hear the most frequently from prospects and clients is it's too expensive to be a viable investment. And the reality is the real cost again comes from we've, I've said you've heard this from me already a few times. Comes from those middlemen. The hidden fees and inefficient buying practices or strategies. Brands and agencies that partner with buyers who can access inventory through an optimized supply path, negotiate really smart deals and use data driven buying strategies can make CTV a really cost effective and scalable channel. We're seeing that with our clients through Annika and we're really excited about it.
Angela Voss
The other one that stands out to me, Catherine, is just the assumption that CTV is digital advertising on a bigger screen. You know, the lack of understanding of how fundamentally different it is. It's got this lean back experience and the mass reach of traditional TV with additional precision and addressability. But the viewing habits, ad effectiveness measurement, user expectations, forms of effective creative, all different.
Lena Jasper
The one that still grinds my gears, which probably will for years to come, is the like linear is dead myth. Because actually, yeah, I know it's oldie but a goodie.
Kathryn Walsted
I can't.
Lena Jasper
I actually think it's really damaging because you have a lot of brands and marketers that just won't even consider linear. And I think that is so unproductive. Even like pitting them against each other in general is unproductive because you should really be looking at both and like TV in general. And where is my audience watching, like marketers? Well, every industry I guess has biases. You know, my audience isn't watching that or they're watching this or that's not as valuable as this. It's like, all right, someone's sitting in their living room and they're seeing your spot on the tv. As long as you're reaching your audience, like putting your spot in front of them, why do you care that it's on linear versus connected television? So it just seems like kind of a silly, silly debate. But why don't we end here with something fun? Because Katherine, you are a coworker that I think Always has a great TV show to recommend. You probably would win that award at Marketing Architects, I think. I'm like, who knows what to watch? So what's the latest and greatest thing that you're watching?
Kathryn Walsted
I'm the media person, so I can't narrow it down to one, so sorry. I'm gonna maybe steal your thunder. Girls, I need to give love to all my favorite platforms, so I'm going to give you a few. All right.
Lena Jasper
Okay.
Kathryn Walsted
Paradise on Hulu. Unless you're completely freaked out by apocalyptic, end of the world type stuff, it's an awesome show. Running Point is a great comedy on Netflix, and Missing you is a great Brit crime show on Netflix, so check those two out. And then, of course, spectacularly weird White Lotus on Max. You can't.
Lena Jasper
Is that getting better?
Angela Voss
The first couple episodes?
Lena Jasper
It is getting better.
Angela Voss
Okay, good. I got. I'm a little behind, but I was really trying to push through, like, episodes two and three.
Kathryn Walsted
Yeah, no, it's worth it. Keep pushing.
Angela Voss
All right.
Lena Jasper
Yeah. Also, Catherine, I started watching paradise because of you, and I really like it. Not a lot of people know about it, but it's a great recommendation.
Kathryn Walsted
Yes. Good. I'm glad you like it. Awesome.
Angela Voss
My turn.
Lena Jasper
You Ange.
Angela Voss
Okay. I'm a docu series lover, so this is a bit dark, but Devil in the Family, the Fall of Ruby, Frankie.
Kathryn Walsted
Yes.
Angela Voss
Oh, my God.
Lena Jasper
Is that Hulu or.
Angela Voss
Where is it? I think it's on Disney plus. Like, why is that on Disney?
Lena Jasper
That's a surprise. I would never.
Angela Voss
Hulu. I know, I know. Yeah.
Lena Jasper
Hulu makes more sense to me.
Angela Voss
Yeah. Yeah. But, oh, man. It's just that, like, train wreck that you can't look away from.
Kathryn Walsted
Yeah, it's a goodie.
Lena Jasper
I think this is a pretty mainstream run, but Severance, I think, might be one of the best TV shows of all time. And if you haven't watched Severance, you definitely should. And I started watching it this year. I feel so bad for people that watched season one back in, like, 2022 or whenever it came out and had to wait three years. I'm like, the biggest cliffhanger ever at the end of that last episode. But now I'm really nervous because the finale. I think when people hear this, the finale will be out and, like, are they gonna leave us another cliffhanger and take three more years? Everyone's gonna look so old. Like, we gotta. Come on. We gotta crank out those shows. But it's so good part.
Angela Voss
Yeah, it is nice. Like, when you can binge watch them. It's hard for me to like with White Lotus right now.
Lena Jasper
Hard to wait.
Angela Voss
Yeah. What's happened to me? It's only a week. Get it together. Online content completely ruined.
Lena Jasper
But it's still kind of fun to wait, I think.
Kathryn Walsted
Yeah, it is. Elena, I have tried severance three times.
Lena Jasper
Please, Katherine, you have to get through the first few episodes of season one. They're so boring. You're gonna want to die. But you have to get through them. And it gets better. You just. I know. My mom quit too. You gotta stick with it. It's so good. But it's really slow at the beginning.
Angela Voss
Okay.
Lena Jasper
But each episode actually gets shorter as you go. Time wise, it gets shorter and more exciting in season one. And season two is a lot quicker from the jump.
Kathryn Walsted
I would say I'll commit to a fourth try, but I'm telling you, that's.
Lena Jasper
The most common thing about severance. Yeah, it's tough.
Kathryn Walsted
Okay.
Lena Jasper
It's tough, but you gotta get through it.
Kathryn Walsted
All right, I'll try.
Lena Jasper
All right, Katherine, thanks so much for joining us.
Kathryn Walsted
Thanks for having me. It was fun, ladies. Let's do it again.
Angela Voss
Absolutely.
Lena Jasper
That's it for this episode of the Marketing Architects. We'd like to thank Taylor De Los Reyes for producing the show. You can connect with us on LinkedIn. And if you like the podcast, please leave us a review. Now go forth and build great marketing Marketing Architects.
The Marketing Architects: Episode Summary
Episode Title: The CTV Hype Cycle: Separating Fact from Fiction
Release Date: April 8, 2025
Hosts: Lena Jasper & Angela Voss
Guest: Kathryn Walsted, Chief Media Officer, Marketing Architects
In this episode of The Marketing Architects, hosts Lena Jasper and Angela Voss dive deep into the evolving landscape of Connected TV (CTV), also known as Streaming TV or Over-the-Top (OTT) media. Joined by Kathryn Walsted, the Chief Media Officer at Marketing Architects, the discussion centers on whether CTV lives up to its promises of enhanced targeting, superior measurement, and the seamless blend of traditional TV's broad reach with digital precision.
Key Statistics:
Lena Jasper emphasizes recent findings, including Alyssa Boyle's article from Ad Exchanger, which highlights that transparency remains a significant hurdle for CTV investment. Brands often lack visibility into where their ads are placed, with premium inventory sometimes bundled with lesser-known platforms like Pluto TV, leading to inefficiencies and budget justifications challenges.
Angela Voss shares her perspective on the current sentiment surrounding CTV, describing it as "maturing optimism" emerging from the rapid growth experienced during the COVID-19 era. She contrasts this with the earlier "high school phase" of blind optimism, noting that while enthusiasm remains high due to consumer adoption and improved targeting capabilities, marketers are also growing more aware of the complexities and economic pressures impacting their budgets.
Kathryn Walsted concurs, suggesting that the industry is transitioning from the "trough of disillusionment" to the "slope of enlightenment." Brands are now setting more realistic expectations, optimizing their use of CTV within broader media mixes, and employing smarter buying and measurement strategies.
Notable Quote:
Kathryn Walsted (00:35): "We're moving out of that trough of disillusionment and onto that slope of enlightenment where brands are changing their expectations."
Kathryn Walsted addresses the often-confusing terminology surrounding CTV. She delineates key terms to provide clarity:
OTT (Over-the-Top): Refers to content delivered via the internet without traditional cable or satellite, encompassing any connected device—TVs, smartphones, tablets, laptops.
CTV (Connected TV): Specifically pertains to streaming content viewed on televisions, delivered through OTT platforms.
Kathryn highlights Marketing Architects' approach to purchasing CTV inventory, emphasizing quality, efficiency, and scale by utilizing their proprietary Demand-Side Platform (DSP), Onica. This platform facilitates programmatic buying across hundreds of publishers, including major streaming services like Amazon, Netflix, and Hulu, while prioritizing direct relationships to enhance transparency and cost-effectiveness.
Notable Quote:
Kathryn Walsted (06:38): "We're focusing on cutting out those middlemen, eliminating fees, minimizing tech taxes, and trying to optimize pricing across the entire gamut of inventory sources."
The discussion shifts to whether CTV is fulfilling its ROI promises. Kathryn asserts that while CTV excels in reaching incremental audiences beyond traditional linear TV, it faces challenges in measurement and cost efficiency. Brands achieving strong ROI are those that:
Lena Jasper adds that marketers are increasingly integrating CTV thoughtfully rather than following hype, leading to more strategic investments that balance performance and brand-building objectives.
Angela Voss further elaborates on the synergistic potential of combining linear TV's broad reach with CTV's precision. This blend not only enhances brand awareness but also drives measurable performance outcomes.
Notable Quote:
Angela Voss (12:00): "When you can pair these two together, these channels don't just add incremental benefit, they really multiply that impact—the scale and credibility of linear TV combined with the precision and agility of CTV."
A significant portion of the conversation centers on the transparency issues plaguing CTV. Kathryn explains that many advertisers are unaware of where their ads are actually running due to inventory bundling by major networks. This lack of visibility hampers effective budget allocation and measurement.
Key Points:
Notable Quote:
Kathryn Walsted (24:41): "There is a lot of reselling of inventory that goes on in that space. So you could be buying a lot of secondhand inventory at a markup."
Measurement remains one of the most contentious issues in CTV advertising. Kathryn and Angela discuss the limitations of current attribution models, such as IP-based attribution, which can inaccurately attribute household activity to ad-driven conversions.
Solutions Discussed:
Notable Quote:
Angela Voss (20:22): "From a marketer's measurement perspective, we should be thinking about complementing IP-based attribution with incremental lift studies, holdout testing, and market experiments."
Despite its growth, CTV faces several barriers that prevent advertisers from fully scaling their investments:
Kathryn emphasizes the need for strategic partnerships with experienced media buyers who can navigate these complexities, optimize costs, and deliver measurable outcomes.
Notable Quote:
Kathryn Walsted (19:04): "Definitively, cost is at the top of the list... partnering with somebody that knows what they're doing and that has done all the testing and research and has the good solutions in place."
The hosts address several prevalent myths that hinder effective CTV adoption:
Notable Quotes:
Kathryn Walsted (31:03): "The biggest one... is that it's too expensive to be a viable investment. The reality is the real cost comes from the hidden fees and inefficient buying practices."
Angela Voss (32:10): "The lack of understanding of how fundamentally different CTV is... viewing habits, ad effectiveness measurement, user expectations, forms of effective creative—all different."
Kathryn highlights emerging trends that are shaping the future of CTV:
Notable Quote:
Kathryn Walsted (29:31): "We’re going to keep seeing identity resolution improvements with new solutions for cross-device attribution... media players continuing to struggle with profitability, I think M&A and consolidation is going to keep happening."
To overcome the challenges and misconceptions surrounding CTV, the episode concludes with actionable insights:
Kathryn Walsted reinforces that while barriers exist, strategic approaches and informed partnerships can unlock the full potential of CTV as a powerful component of modern marketing strategies.
As the episode winds down, the hosts and Kathryn share their latest binge-worthy TV shows, adding a personal touch to the technical discourse. Recommendations include Paradise on Hulu, Running Point on Netflix, and the acclaimed Severance. This segment underscores the very medium under discussion, highlighting the seamless integration of personal and professional insights that The Marketing Architects delivers.
Notable Quote:
Lena Jasper (35:54): "What you want to do is get through the first few episodes of season one [Severance]. It gets better... each episode actually gets shorter and more exciting."
Conclusion
This episode of The Marketing Architects offers a comprehensive exploration of the current state of Connected TV advertising. By dissecting its growth, challenges, and strategic applications, the discussion equips marketers with the knowledge to navigate CTV's complex landscape effectively. The emphasis on data-driven strategies, transparency, and balanced media integration provides actionable pathways for leveraging CTV to build revenue and drive meaningful business outcomes.