In Episode 75, Gerda unpacks one of the most commonly used (and most commonly misunderstood) terms in private practice, being utilisation rates. If you’ve ever heard this concept mentioned and thought, "hang on… are we actually all talking about the same thing?”, then this episode is for you.

Across allied health, the definition of utilisation rates can vary depending on your discipline, business model, and even how your team uses the term internally (and yes… this is often where confusion starts). In this episode, Gerda breaks down why those differences exist, how they shape expectations around productivity and performance, and why getting clear on what “utilisation” actually means is so important.

In this episode, you will learn:

Why utilisation rates are defined differently across allied health practices.
The difference between utilisation as a percentage-based target VS a fixed requirement.
How utilisation rates link to KPIs and shapes expectations around team productivity.
Why unclear definitions can lead to misalignment in expectations, and what clear utilisation actually looks like in a sustainable practice.

Who this episode is for:

Group practice owners wanting clearer team productivity expectations.
Allied health business owners unsure what “good utilisation” looks like.
Leaders wanting a more realistic and sustainable approach to KPIs and billable expectations.

If you’ve ever been unsure whether your team is underperforming, overperforming, or just working off a different definition of “utilisation,” then this episode will help clear the confusion and reset expectations.

Here to help you build a practice you can’t stop smiling about 😊

The 2-Day In-Person 2026 Private Practice Business Intensive

For all the details or to get your ticket CLICK HERE.

Want Gerda's Help with your Business?

Gerda helps allied health group practice owners go from overwhelmed, overworked, and underpaid to fully empowered and financially thriving. If this is you, then make today the day you reach out. Complete this super short Triage Form here bit.ly/triageformpps and Gerda will personally reach out to you.

Here to help you build a practice you can't stop smiling about :)

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