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Jacqueline Snyder
Hi, I'm Jacqueline Snyder and this is the Product Boss podcast. I've helped launch and grow thousands of product based businesses, even one of my own. And over the last 20 years, I've seen behind the scenes of businesses just like yours. Whether they are makers, manufacturers, artists or food and beverage businesses. I have spent so many hours studying it all. I've discovered what makes them successful, what mistakes they could have avoided, how did they turn their ideas into a successful business and what are the strategies that they have used to make more sales and be discovered by more customers. And this is what this show is all about. Whether you're just starting out or you're looking to become a million dollar product boss, I'm here to give you the permission to chase your dreams no matter how big or small. All you need is the right mindset, a little courage, strategy and support and you too can be the next million dollar product boss. Let's do this. Hey. Hey product bosses. Welcome back to another coaching session at the Product Boss podcast. This is where we help physical product based businesses grow. Amazing, thriving businesses. So whether it started off as an idea, maybe it's a side hustle, a hobby or a full time business, we are here twice a week on the podcast to fully support you in this. And what I love to do is I love to coach some of my students and people in my community because you get to dig in and you get to sit here behind the scenes and listen to a coaching call between me and one of our students. So today I'm joined by a really special guest. This is Dr. Angie Kraus, a telehealth veterinarian who offers integrative healthcare for pets. I know, wait for it. Because she's also a physical therapist product based business. So over the past decade she's built an e Com brand, Boulder Holistic Vet where she sells supplements, CBD products, online courses and remote consultations for all of your furry friends. But here's the kicker. Because her business includes CBD and hemp products, she's restricted from running paid ads on major platforms. So when her traffic dropped, so did her sales. That sound familiar? I know this is where it gets kind of confusing. There are some people out there in my CBD sellers, you know this, that there's a lot of restrictions around it. So CBD sellers have to get really creative. But what I like about this conversation is because they have to get really creative. I think you can think about this in another way too. For how do you get creative? Because what I teach my students, especially in my programs is that they're not ready to necessarily run ads, they're not profitable enough on their product and they don't want to be influencers, they don't want to grow social media, they don't typically or be completely reliant on that. So we always want to come up with alternative ways of selling, alternative ways of getting in front of more customers and making sales. So in today's coaching call, we're going to dive into how to grow a product based business when paid marketing is off the table. So my friends, whether you're struggling with ad performance or just looking for fresh organic strategies to drive sales, I want you to keep listening because this is the core of the product. Boss. We teach you how to get organic growth, organic visibility, organic sales. And that's what we're going to do today with Dr. Angie. We're going to map out her next steps and maybe yours too. Okay, so love what you're doing and so tell me a little bit about, just from your words, tell me kind of what you're selling and how you're doing and just kind of give me some background.
Dr. Angie Kraus
Yeah, so my e commerce business was born accidentally when they legalized weed in Colorado. And so people started to, you know, want to know about weed and cbd. And so I started selling it and writing about it online and I caught a really big kind of SEO, you know, the tailwind of that. And so it kind of grew and grew and I ran ads and then you couldn't run ads anymore and then they started to regulate. So then I'm, I'm on the naughty list for meta and can't run ads. But it kind of hummed along. And over the last three years it has just decreased anywhere between 10 to 20% every year. And when Google changed their algorithm, we really were hurt by that. And I mean, like, it's just really struggling to the point where I'm like, oh my gosh, do I have to stop doing this? I do sell someone else's product and I would like to create my own. But I also need to prove that I can have a successful E commerce biz before I, you know, you know how much it costs to formulate your own product.
Jacqueline Snyder
Totally. So, okay, so obviously your Instagram is like Boulder holistic vet. So we know immediately you're in Boulder, Colorado, I'm assuming. Yes, you're holistic and you're a vet, which I love. Right. So we know immediately what we're going to come to you for, like, and the kind of customer that follows you why they would follow you. Do you have a podcast? Because I see you have a mic.
Dr. Angie Kraus
We do. We just. Jojo and I just started recording a podcast, but I do this just, like, for everything else, too.
Jacqueline Snyder
Amazing. So what's the podcast? Is it holistic ways to take care of pets?
Dr. Angie Kraus
No, it's actually called Tales of Truth.
Jacqueline Snyder
Okay.
Dr. Angie Kraus
And we're telling the truth about that. Mad like, in all of our, you know, I mean, we talk anything about, like, bird flu or. Or what it's like to be a veterinarian and a nurse. And so we do have some episodes that are more medically based, but we are doing it more from the, like, the truth. It's unscripted. It's kind of one of those really casual podcasts.
Jacqueline Snyder
Okay, and what's the intention behind it? Like, who are you trying to attract to it?
Dr. Angie Kraus
So the intention behind our podcast was actually for us. And so this was the one thing. I've worked for a lot of pet food companies and done a lot of fun stuff, but this was one project that was just for our own benefit. And I actually. It's the only part of my business that doesn't have a goal.
Jacqueline Snyder
Do you like that?
Dr. Angie Kraus
I do.
Jacqueline Snyder
Okay.
Dr. Angie Kraus
It feels like therapy. We have the best time recording it and basically, like, recording the conversations we're having anyways.
Jacqueline Snyder
Totally. Are you trying to attract in vets to listen or pet owners? Like, I want to kind of identify the customer for.
Dr. Angie Kraus
For the podcast. It's mostly pet owners.
Jacqueline Snyder
Pet owners. Okay, great. So the cool thing about that is that while you don't have a point to it, your whole question to me in this coaching session is, how do I sell more of this product? It's harder to advertise. It's harder to do all this stuff. Podcasting, you can literally sell through the podcast. Like, you can run them to your website. So the more you start to get, your podcast is top of Funnel. So I know you're like, you're just doing it for you, and it still can, because that's how I started my podcast with my co. My. She's Max co founder now, but we were just talking product business all the time to each other, and we're like, we should maybe record this and let people hear us talk about it. So Dr. Angie started her podcast for fun. No business goal, just a passion project. But here's the thing. Similar to an email newsletter or blogging, podcasts can be powerful sales funnels. Right. And they're top of funnel. Top of funnel is where it's attracting and Bringing in the most people. So if you're talking about the challenges your audience is facing and offering insight, you're naturally building trust. That's what happens. You're listening to this podcast right now. You know that there's several podcasts you listen to where you're like, if it's a parenting podcast or business podcast, you're like, oh, yeah. You start to listen and you start to make a decision whether you know, like and trust that person. So I'm not telling you all to run out and start a podcast. But Dr. Angie has, because she has value in the knowledge of being a vet, and, and so she's got skill, and that's a great way for her and her business to sell her products. Listen, that trust creates connection. And when people connect with you, they're more likely to buy from you. So I want you to think for yourself. Okay, I'm not telling any of you to go out and, you know, become podcasters, but if you're thinking about how you can build trust with your audience while driving traffic to your business. So I see a lot of you when you do these in person markets, that's building trust. People get to interact with you, they get to know you, they get to hear your stories, they get to see the products, they get to try them. That right there is trust. Some of you might have killer newsletters that you send out to your email list, or maybe you blog. You don't have to be a blogger, but you blog. You might just be of influence in your area, meaning your friends might come to you and ask you for the latest, greatest what. So there are different ways that you have in your life, whether it's at a grand scale or a micro scale of connection of building trust with people. And so I want you to think about how can you double down on that or even expand it. Okay, let's jump back in. So I'm a pet owner. You'll most likely hear my dogs bark. And I bought CBD product during the wildfires here in la. I was like, this dog's losing its mind and he's gonna run away during all the crazy. And I went and got like a CBD dropper for him. And obviously it's like a holistic pet store and they of explained it to me, but there's so many people that are biohacking and they're going to podcasts and they're following people like Dave Asprey and stuff like that for, like humans. It'd be really interesting to establish yourself as that holistic Vet that. Then people go to to know, like, trust. And then the products you talk about, they're going to trust your products.
Dr. Angie Kraus
Right.
Jacqueline Snyder
That you recommend. So for me, that's like the cleanest, easiest way to see. You don't always have to be selling, but you sell all these different products that for different things. Like, you might do an entire podcast. It's like, let's talk about, like, bowel health and what's normal when you're picking up your dog poo.
Dr. Angie Kraus
Yes, totally. Yeah, that's what we would talk about.
Jacqueline Snyder
A hundred percent. And my dog episode, everyone's like, this is about product, but my dog will swallow like whole little squishies from my daughter's room. And I'm like, what the hell is this, like, bear? That's like sitting.
Dr. Angie Kraus
What is this thing?
Jacqueline Snyder
So, you know, like, there's things like that that you're going to have conversations about that are going to attract the right customer. So if it's not a for vets to listen to, but it's for pet owners, then yes, these are your topics, but with intention. And then you might be like, plus, we have this really cool, like, proper bowel health product for pets. Nutrigest. Right. I'll drop a link down the show notes in case anyone wants it. So, like, it could be very casual in that way, and then it can drive them to your shop to buy.
Dr. Angie Kraus
Okay. Right now, most of our traffic comes from SEO. And so we work really hard on creating content that has a point. And so because we can't advertise as well, that's what we've really depended on. And it's done really well until recently.
Jacqueline Snyder
So SEO's not doing well.
Dr. Angie Kraus
SEO definitely took a hit when the algorithm changed in October. It was like overnight, but we're building it back up. We work really hard at our SEO, and so it does help. And we do notice, like, we keep track of what blog is bringing in the most traffic, what people are searching for. But despite all that, we are just still losing so much.
Jacqueline Snyder
When Google changed its algorithm, Dr. Angie's SEO traffic took a big hit. And because she can't really rely on ads, SEO was her biggest traffic source. So this is a good reminder for all of us, we don't want to put all our eggs in one basket, especially all of our marketing eggs or all of our sales eggs in one basket. Why? Because if you do and that visibility channel stops working, then just like Dr. Angie, you're going to see a big drop in sales. So instead, I want you to focus on leaning into multiple marketing platforms or sales channels. So what we do here at the Product Boss is we think about using other people's audiences. Yes, I want you to have your own website. Yes, I want you to build an email list. Yes, you can build on other people's marketplaces, but the goal here is that you're thinking about other people's audiences because that is also a marketing channel. This is something that I teach inside of the Product Boss sales accelerator. This has been a core foundation to what we teach here, what I teach here. And so for you, you can think, are you growing an email list? Because no one can take your email list away. Do you build social media content? Is that a way that you're connecting? Do you have some other form of media that you're putting out there? Or are you using other people's audiences through partnerships or collaborations or selling wholesale, for example? So no one marketing channel is guaranteed. No one way is guaranteed. So we want to dig deep. We want to fix what we're doing. We want to make sure it's optimized. But that's also why we need multiple marketing options. So let's see what Dr. Angie can learn from this.
Dr. Angie Kraus
I think consumer behavior has changed a lot. One thing we noticed is that subscriptions are less and less. So we used to have a lot of our revenue every month subscription based. And I would say every time a subscription renews, I have a 50% chance it's going to get canceled.
Jacqueline Snyder
Right now people are looking for ways to save. We literally just did this with all of our like streaming services. Really? But how much we're spending, the cable companies were genius. They got us to all spend more than we ever spent on just like DirecTV.
Dr. Angie Kraus
No kidding.
Jacqueline Snyder
With like HBO add ons. Right? We don't even know what we're spending. And what's interesting about if any of you try and go and like cancel a subscription, Like I don't know if Paramount plus or something. We were like, you know, a TV show that we were watching wasn't on and it was like, would you like to stay on for the next three months for 3.99 instead of like 19.99? We're like, sure, you know, and then we felt like we just won some money. So my sister actually, funny enough just got an Amazon box delivered here to my son's name. And my son thought it was this really cool present and it happened to be her dog food that she on auto deliver and on accident came to my son like a birthday present. That she sent my son. So he's like. I'm like, here's dog food for you. And she's like, I should probably cancel that. Because she's actually got, like, three bags backed up of dog food delivered. And so she's also thinking, like, why do I have that? I'm just gonna buy it as need. So I think there was a time where money was flowing and things felt really good, and people could just be like, yeah, yeah, yeah, it's fine. And then we either get off track with it, we're not using all our subscriptions, or when they're really looking to save, they're going to look at their subscriptions first and think, where can I cut? So there might be things that are a necessity. And you're going to pay for your dogs. Like, my dog used to be on allergy medicine. It was like seven bucks a day. Okay, I'm going to do that. But then maybe there's certain things that they think it's, the dog's fine. Right. Or we don't do that, or it's not as essential to their health, which will just require more of you doing more marketing, more. Because you're. If you're so good at SEO, then I think it would be really good for you to think about. So if I were to kind of coach you from a podcast as Top of Funnel, it's like if your talk, maybe, you know, the month of April is all about gut health for your dog. I don't know. And you've got four episodes. Because we used to do really well when we were growing our podcast with episodes that, like, built on each other. We did this for subscription boxes, and let's say it was like gut health Month and we're going to focus on our dog's gut health, maybe. And you do two, three, four episodes on that, and then there's different conversations about it, and you're focusing on a product or you. This week we're talking about gut health. And then the email that goes out is about gut health and maybe a blog and maybe the products you would recommend. And then next week we're talking about joint support. And then you're picking up on, like, customers that are looking up, like you said, certain keywords, and then you're giving them information and you're giving them a tool to buy from. So it might just be like focusing your marketing better. If you're doing it with SEO, it's more focused on the podcast and then emails and blogs that can come from that. Okay, does that make Sense.
Dr. Angie Kraus
Yeah, we do that to a certain extent, like with our email list. And our email list converts pretty well. But, I mean, I would say most. Most people buying from US are buying CBD. So I'd say at least 75% of our revenue is from hemp RX.
Jacqueline Snyder
Okay. So because, yeah, when I go to your shop from Instagram, I think the first few products are the hemp.
Dr. Angie Kraus
Yes. So we have it so that the most popular products show up at the top.
Jacqueline Snyder
So do you need to sell all these products? That's.
Dr. Angie Kraus
You know, Jojo and I were just talking about that there are some products that I think that we could not sell and be just fine. These are all things that I've recommended in blogs. Or we could probably get rid of at least 30%.
Jacqueline Snyder
What's your intention with selling the product? Is it an additional revenue stream?
Dr. Angie Kraus
Yes.
Jacqueline Snyder
Okay.
Dr. Angie Kraus
And I find that it's easier to convert a physical product than an information product. At the end of the day, people want to give their pet supplements, and I'd rather have them get it from me. And not some of the supplements on the market are of such low value and low quality. I know people are going to get them. I. I did house calls for 10 years, and I can tell you, like, the baskets of supplements that people bring out for their pets, like, this is everything, you know, I'm giving.
Jacqueline Snyder
You're like, I'm just going to check all this and tell you to use these two things.
Dr. Angie Kraus
Exactly. I used to be the CBD person, but now CBD is so you can go get it anywhere, and people feel more empowered. So I feel like people don't need me to give them permission like they used to. And so now I feel like I've gone back more to kind of the general integrative kind of approach. And so it's kind of been an awkward transition for me because I. I'm not the. The only veterinarian out there talking about cbd.
Jacqueline Snyder
So it might just be a refocus, a reframe of cbd. It might even be that you don't talk about CBD outward. You're not the CBD vet. It could be that you're, like you said, the holistic vet, and then the modalities inside of it. Oof. Selling CBD is tough. Right? We. I mean, listen, I am right here to support her through this, because here's the deal. Platforms will restrict you, algorithms change, but no one can take away. What can they not take away. They can't take away their. Your brand. They can't take away the trust the that you build with your customers. And Dr. Angie is a trusted voice in holistic pet care, so that brand identity is actually her anchor. So if you're in a restricted area or you're in a niche category like CBD or supplements or even some other products, right. Maybe you just feel like you're like, no, I don't sell cbd, but I feel very similar to her. Then I want you to think about how you could start to build a brand that people trust and return to. Regardless of where you're selling, we want you to be more than just a product. I want people to remember who you are, what you sell, why they shop from you. So my question to you is, what do you stand for? Who do you serve, and what transformation do you want to help your customers achieve? Right. Transformation. Or perhaps you're solving a problem or you're meeting a need, want, or desire. The clearer your answers to those questions can be, the more magnetic and focused your brand can become, and the less reliant you'll be on anyone else's algorithm, because people will know your brand exists, and they'll be searching, searching for you. All right, let's jump back in and see how Dr. Angie can focus on building a strong and clear brand identity. What would you say if I. If, like, best in the world at like, if I were to come to you for something like, my pet has X, what would be the reason I came to you?
Dr. Angie Kraus
I would say the top four reasons. Either your pet has cancer.
Jacqueline Snyder
Okay.
Dr. Angie Kraus
And you want a more integrative approach. You want to know, should you do the chemo, what are your options? You come to me. If you have an allergic dog and you want a more integrative approach, you come to me. If you have a cat with inflammatory bowel disease, and it's like, I feel like I'm the second opinion vet or I'm the permission vet, where I give people, like, actually, yeah, your cat's gonna do really well on steroids, but we can also use this herb or, you know, I usually get people to feel more comfortable with what they're doing. I spend more time with them than their regular veterinarian can in an exam.
Jacqueline Snyder
So cancer, allergies, inflammatory bowel disease, very specific. Any. What was the. Was there a fourth one?
Dr. Angie Kraus
I would say beyond that, any just, like, chronic symptom that they haven't been able to address with their veterinarian?
Jacqueline Snyder
Okay. So as a previous owner of a pet who died of a heart attack, who I think her heart Got worn. She was on those allergy pills. Like, no, I was giving her allergy shots. So seven days. You might be like, no, but like seven days a week, $7 a day. I was giving her all these shots and then all of a sudden she got really sick. I had another friend who had their dog also on allergy shots. And like, that dog ended up developing some crazy cancer. Right. So you never know if the thing you're doing for your pet is hurting or harming or good for them. So I do think cancer's a huge one. Allergies is a huge one. You know, the inflammatory bowel disease might be so specific that I wonder if people come to you for like, cancer analogies or for, like you said, these chronic.
Dr. Angie Kraus
Yes. You could back it out from IBD and call it just vomiting cats.
Jacqueline Snyder
Like, that's a whole.
Dr. Angie Kraus
It's Instagram thing.
Jacqueline Snyder
You just do that. It really used to be a cat person too. So I think that's, you know, I think there's the hook to that. So another thing, like, for me, we started doing cold plunging and then I have like, inflammatory things and so cold plunging for that. And so, same way I discovered certain people on podcasts because I was like, cold plunging for Hashimoto's, cold plunging for blah, blah, blah. And then that's how I found my way into certain experts that then I went on to buy stuff from them because I was searching for a problem. So if those are the three things that you rotate through and I would test them on the podcast, I would test them as content and I would see where people came. And you're going to develop this over time. It doesn't have to be tomorrow. Like, I'm going to be known for this because you have to test and try.
Dr. Angie Kraus
Well, people, that's where I get. That's my blog traffic.
Jacqueline Snyder
Great.
Dr. Angie Kraus
We do online consultations and I would say that's most of them. Or diet, that's another specialty I have. I've worked in the pet food industry for a long time, so I can talk to people about what they're feeding their pets with more knowledge than other veterinarians.
Jacqueline Snyder
Yeah. Because I thought it was insane that vets promote some of the brands that they promote when they're not good for animals. Right. Like, right, there's certain.
Dr. Angie Kraus
Yeah, yeah, you could speak to that.
Jacqueline Snyder
Yeah. Because like, again, allergies. I was like, this dog's eating rabbit and, you know, venison and all the expensive salmon. Like, all my. My dogs just eat fish. They're like cats. So Anyways, you already have so much content off of the blogs that each one could be an inspiration. You guys are like, hey, let's pull up this blog and just start to chat, okay? And then it could link back to the blog. It could also be like, click here for the article on it. Because what we want to do is we just want to get people from their earbuds to your websites and then hopefully your email list. And then that's kind of how I would focus. I'd start to focus more. And then you don't have to be the CBD vet. You're the, like you said, you're the holistic vet. And on the back end, you'll do your recommends. So you're doing the SEO and content already. So you're doing great on that. You've got the blogs. With your podcast, you can repurpose the video podcast appearances. Because your first question was, how do you get more traffic to your site? So the beautiful amazing thing is that you have the podcast. So once you grow this, people are going to want to be on. There might be partnerships, people are going to talk about it. And then you can let companies that like, you know, groomers and rescue organizations and boutiques and other integrated wellness practitioners that like, have the same mission as you, you can offer them free education, right? Like, you could offer them co branding referrals. You could say like, hey, here's a podcast if you ever want to tell your clients about this. So it's just like word of mouth and then what you're already doing, which is like Instagram, TikTok social media, where you're. I would again say every piece of content that you're creating, you can repurpose. Is CBD safe for cats? Right? Or like, how do I switch my dog that's on $7 a day of allergy medicine to a holistic treatment plan. And I think a big deal for you is like really putting. They. They say it like, Frank Kern is a big marketer and he's like, it's oppositional. So I'm calling BS on this. Or lately I've been saying a lot of coaches are telling you you need to build a personal brand or you have to run ads or you have to have a following in order to sell your products. Well, I'm going to tell you that's not true. Like, you just need to use other people's audiences. So it's kind of like oppositional to something that they think and expect versus what I believe to be true and what I teach.
Dr. Angie Kraus
Okay. I think I could probably do more oppositional marketing. I try to keep everything really positive, and so I think there's a way that I can do that. I try not to isolate anybody, which doesn't always get me the best reach, because sometimes I'm too agreeable. But I feel really solid about not wanting to alienate people or have anyone feel guilty for what they're doing or not doing.
Jacqueline Snyder
Yeah. And it doesn't have to be like, you suck if you're giving your dogs medicine. Right. It's more of answering, you already are doing this with SEO. So similar ways that you know what people are searching, then that's like your hook on social. Now, these are all visibility tactics. Right. Because you're like, how do I get in front of more people? You can. As you're growing your list, if you're just doing focusing on the podcast, blogging, and growing your email list, it will start to grow your Instagram naturally. This was so fun. In today's episode, Dr. Angie faced a real challenge. How do you grow when paid? Marketing is off limits. And even though for her specifically, it's off limits, I'll bet you a lot of you out there are like, it's off limits for me too, Jacqueline, because I'm not going to spend the money on that right now. But she's not backing down, and neither should you. So for her, she's going to lean into that visibility through a podcast. She's going to rethink how she does her content, and she's going to deepen her customer trust. She's ultimately building a resilient brand. And if 2025 has taught us anything, I think we literally all have to build resilient brands. We all need our eggs in a few more baskets than what we're thinking. So if you're facing similar struggles, maybe your ads aren't working, or you don't even have the ability to do ads, or you don't have the traffic that you're hoping for. I hope that this episode is your sign, my friends. There is always another way. I want you to focus on connection, trust, and value. You are also going to want to focus on diversifying your sales channels, getting more eyes on your products, perhaps using other people's audiences. This is exactly what we teach inside of the Product Boss sales accelerator. Visibility and sales. Right. And so that's what we teach. That's what you're going to do. And you're going to figure out how to build that trust and ultimately convert them to make the sale. And don't forget the best marketing doesn't always look like in air quotes marketing. So if you want to Learn more about Dr. Angie, perhaps you have a cat or a dog that needs a visit with her. Or you're looking at her products. She's an incredible vet. All you have to do is visit her website@boulderholisticvet.com we'll drop that in the show notes and you can find her on Instagram @boulderholisticvet. All right, my friends, thank you for listening. I am really proud of you. You are crushing it out there. Keep stepping forward, keep taking action and I'll catch you in the next.
The Product Boss Podcast - Episode 681 Summary: "Help! I Can’t Run Ads — How Do I Grow My Product-Based Business?"
Release Date: April 10, 2025
In Episode 681 of The Product Boss Podcast, host Jacqueline Snyder delves into the challenges faced by product-based businesses when traditional paid advertising avenues become inaccessible. This episode features a coaching session with Dr. Angie Kraus, a telehealth veterinarian and founder of Boulder Holistic Vet, who specializes in integrative healthcare for pets. Dr. Kraus shares her journey, the hurdles posed by advertising restrictions on CBD products, and explores alternative strategies to sustain and grow her e-commerce brand.
[00:02] Jacqueline Snyder introduces herself and the podcast's mission to empower product entrepreneurs to elevate their businesses. She welcomes Dr. Angie Kraus, highlighting her expertise in the pet healthcare sector and her innovative approach to selling supplements, CBD products, online courses, and remote consultations.
[03:31] Dr. Angie Kraus provides a background of her e-commerce venture, Boulder Holistic Vet, which gained momentum following the legalization of weed in Colorado. Utilizing SEO to drive initial traffic, her business faced significant declines after Google’s algorithm updates and restrictions on advertising CBD products. She shares her concerns about sustaining her business and the challenges of transitioning to proprietary products.
[04:46] Dr. Kraus articulates the core issue: "I do sell someone else's product and I would like to create my own. But I also need to prove that I can have a successful E-commerce biz before I, you know, you know how much it costs to formulate your own product." The inability to run paid ads on major platforms due to CBD product restrictions has led to a steady decline in traffic and sales.
[10:30] The conversation shifts to the pitfalls of relying heavily on a single marketing channel. Jacqueline emphasizes, "We don't want to put all our eggs in one basket, especially all of our marketing eggs or all of our sales eggs in one basket," advocating for a diversified marketing strategy to mitigate risks associated with algorithm changes or platform restrictions.
[09:30] Jacqueline introduces the concept of using podcasts as a top-of-funnel strategy to build trust and connect with audiences organically. She suggests that Dr. Angie can utilize her podcast, "Tales of Truth," to discuss topics relevant to pet health, thereby attracting and engaging pet owners who may convert into customers.
Notable Quote:
Jacqueline Snyder [09:30]: "Podcasts can be powerful sales funnels. Right. And they're top of funnel. Top of funnel is where it's attracting and Bringing in the most people."
[12:50] Dr. Angie notes the decline in subscription models as consumer behavior shifts towards cost-saving measures. Jacqueline advises exploring multiple content avenues—such as blogging, email newsletters, and social media—to maintain visibility and engagement.
Notable Quote:
Dr. Angie Kraus [12:50]: "I think consumer behavior has changed a lot. One thing we noticed is that subscriptions are less and less."
[17:01] Jacqueline encourages Dr. Angie to reframe her brand identity from being solely a "CBD vet" to a "holistic vet." This shift focuses on the broader spectrum of integrative pet healthcare, thereby reducing dependency on a single product category and enhancing brand resilience.
Notable Quote:
Jacqueline Snyder [17:01]: "If you're so good at SEO, then I think it would be really good for you to think about how you could start to build a brand that people trust and return to."
[13:08] The discussion highlights how consumers are increasingly scrutinizing their subscriptions and discretionary spending. Jacqueline draws parallels with streaming services, noting how even necessary products like pet supplements are subject to cancellation when budgets tighten.
[22:14] Dr. Angie shares insights from her business, revealing that a significant portion of her revenue comes from hemp RX products. She acknowledges the need to possibly streamline her product offerings to focus on high-converting items.
Notable Quote:
Dr. Angie Kraus [16:06]: "I find it easier to convert a physical product than an information product. At the end of the day, people want to give their pet supplements, and I'd rather have them get it from me."
Content Cohesion: Align podcast episodes, blog posts, and email newsletters around specific themes or customer pain points to create a cohesive narrative that attracts and retains audience interest.
Repurposing Content: Utilize existing content, such as blog posts and podcast recordings, across various platforms to maximize reach without incurring additional costs.
Collaborations and Partnerships: Engage with complementary businesses and organizations to tap into their audiences through co-branded initiatives, referrals, and joint ventures.
Optimizing Product Offerings: Evaluate product lines to focus on best-sellers and high-margin items, potentially eliminating less profitable or redundant products to streamline operations and marketing efforts.
Building Trust Through Expertise: Position yourself as an authority in your niche by sharing valuable insights and genuine solutions to customer problems, thereby fostering trust and encouraging loyalty.
In this insightful episode, Jacqueline Snyder and Dr. Angie Kraus navigate the complexities of growing a product-based business without relying on paid advertising. The conversation underscores the importance of diversifying marketing strategies, leveraging content platforms like podcasts, and building a resilient brand identity centered on trust and expertise. As consumers become more discerning and platforms more restrictive, entrepreneurs are encouraged to adopt adaptive, multifaceted approaches to sustain and scale their businesses.
Final Thoughts from Jacqueline Snyder:
"There is always another way. I want you to focus on connection, trust, and value. You are also going to want to focus on diversifying your sales channels, getting more eyes on your products, perhaps using other people's audiences."
For those interested in Dr. Angie Kraus and her holistic pet care solutions, visit boulderholisticvet.com or follow her on Instagram @boulderholisticvet.
Stay tuned to The Product Boss Podcast for more actionable insights and strategies to elevate your product-based business.