The Speed of Culture Podcast
Episode: Game plan: Hasbro’s strategy to reinvent its icons for a new gen
Host: Matt Britton (Founder and CEO of Suzy)
Guest: Jessica Murphy (VP, Global Marketing, Strategy & Operations at Hasbro)
Date: October 14, 2025
Episode Overview
This episode examines how Hasbro, a global toy and entertainment company, is evolving its iconic brands for a new generation. Host Matt Britton delves with Jessica Murphy into the challenges of fostering creativity, adapting to digital transformations, and building meaningful connections in children’s play during a time marked by a loneliness epidemic, budget cuts in schools, and rapid advances in AI. The discussion addresses Hasbro’s approach to product innovation, marketing strategies, and the importance of balancing real-world and digital experiences for both children and adults.
Key Discussion Points & Insights
1. The Loneliness Epidemic and the Role of Play
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Play as Foundation for Connection:
Jessica highlights Hasbro’s research on childhood loneliness, noting a decline in free play and recess among kids, and linking it to adult loneliness."Learning to communicate with people starts with play. And it starts as a kid." — Jessica Murphy [03:53]
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Concerning Statistics:
- 30% of kindergartners have lost recess
- Kids aged 6–11 have 25% less free time for play (compared to a decade ago)
- Loneliness is linked to major health risks (equal to smoking 15 cigarettes a day, +20% dementia risk, +26% premature death risk)
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Real-Life vs. Digital Connections:
Despite digital advances, people (kids and adults) feel more isolated; Hasbro aims to bridge digital and physical play."We're more connected to each other than ever. But we're actually lonelier than ever." — Jessica Murphy [04:30]
- Hasbro’s strategy: Offer diverse play options—physical board games (Monopoly, Monopoly Junior), card games (Monopoly Go), and digital apps (Monopoly Go with Scopely).
2. Changing Nature of Creativity in an AI World
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Human-Centered Creativity:
Matt notes that while AI democratizes content creation, human imagination and experience remain irreplaceable."...the robots are going to be able to be incredible at coloring inside the lines, but what they're not going to be able to do is color outside the lines and actually symbolize in ways that make us unique as humans." — Matt Britton [09:01]
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AI as a Tool, Not a Replacement:
Hasbro uses AI to accelerate human creativity but carefully considers not to let technology override the child’s imagination."...Those tools at Hasbro help them accelerate human creativity, not replace human creativity." — Jessica Murphy [09:52]
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Cautious Approach to AI Toys:
- The idea of interactive, AI-driven toys is on the horizon (e.g., AI Peppa Pig).
- Major considerations: Avoiding stifling kids’ imagination and preventing technological glitches or “AI hallucinations” in products.
"Wouldn't it be a disaster if you had an AI hallucination as a four year old was playing with their Peppa Pig doll?" — Jessica Murphy [10:56]
3. Reinventing and Maintaining Relevance for Legacy Brands
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Balancing Nostalgia and Novelty:
Jessica’s role involves revitalizing brands (e.g., My Little Pony, Teenage Mutant Ninja Turtles) so they resonate with both new and existing audiences."Our goal is to teach little girls how to be friends and how to make friends and how to be a good friend and remind the teens and tweens and moms...how important their friendships are." — Jessica Murphy [12:33]
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Multi-Generational Appeal:
Brands are innovated for both kids and adult fans, nurturing nostalgia while addressing current themes (friendship, connection). -
Innovations Across Age Groups:
Examples include designing new products (toys, digital apps, collectibles) and voices/language that keep IP fresh and culturally relevant.
4. Trends in the Toy Industry (2025)
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Tactile Play Resurgence:
Products like Play-Doh and slime remain popular as tactile play addresses anxiety and sensory needs in kids (and even adults)."If people can keep their hands busy molding clay...the ideas come out faster and the inhibitions go away." — Jessica Murphy [14:32]
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Self-Expression in Fashion Toys:
Toys that allow customization (hair, nails, makeup) make “beauty” about self-expression, especially for girls. -
Blending Physical and Digital:
Action figures and vehicles for boys are paired with innovations—digital integrations (video games, apps), creating seamless cross-platform play.
5. Marketing and Reaching the Modern Consumer
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Key Channels:
- YouTube, gaming platforms, and influencers are the focal points for reaching kids.
- Emergence of retail media networks (Amazon, Walmart Connect, etc.) offers data-driven connections from awareness to purchase.
"Kids are mainly gaming and watching YouTube and so those are the primary ways that we want to reach them." — Jessica Murphy [18:56]
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Authenticity with Creators:
Influencers must be genuine; kids can spot inauthenticity quickly. Hasbro gives creators freedom to interpret and play with their brands."It's really, really important to just kind of release your hold on the IP a little bit and allow it to adapt to the play experience..." — Jessica Murphy [19:39]
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Three Tiers of Creator Relationships:
- Fan communities (core enthusiasts)
- Creators as paid media
- Larger ambassador deals (celebrities or prominent creators) [20:56]
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Parent vs. Kid Marketing:
Marketing is tailored by age and brand. While parents drive some purchases, kids influence buying decisions younger than ever. Hasbro actively tests campaigns targeting each group to find the optimal split for each property.
6. Leadership & Career Advice
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Adapting to Change:
Jessica credits her success to embracing change and learning from pivots in her career. Flexibility and continual learning are crucial in an industry undergoing rapid technological shifts."Adapting to change I think that's the single biggest leg up I've had. I'm someone who kind of thrives on change and dynamic circumstances..." — Jessica Murphy [24:17]
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Generalist Over Specialist:
For young marketers, gaining broad experience across multiple disciplines in marketing is key to future-proofing careers as AI evolves."The days of being a deep, deep specialist in one thing, and that being the most valuable tenet, are slowly going to go away with the advent of AI." — Jessica Murphy [25:29]
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Personal Mantra:
Jessica shares advice from her father:"He always said, 'be brave.' ...Fear is a paralyzing emotion. And so whenever we were going into an uncertain circumstance, he said, 'be brave.' And I like to remember those words on a daily basis." — Jessica Murphy [26:59]
Notable Quotes & Memorable Moments
- "[True] creativity a lot of times comes from solving a human need. And machines are never going to understand human needs the way humans understand human needs." — Jessica Murphy [09:52]
- "That tactile play experience, I think is really, really coming back." — Jessica Murphy [14:32]
- "If people can keep their hands busy...the ideas come out faster and the inhibitions go away and you stop overthinking things." — Jessica Murphy [14:32]
- "Kids can sniff out inauthentic content probably even faster than adults can." — Jessica Murphy [19:28]
- "Be brave." — Jessica Murphy's career mantra [26:59]
Key Timestamps
- 02:23: Introduction to the loneliness epidemic & Hasbro’s purpose
- 03:53: Play as the foundation of communication and connection
- 06:37: Why play is being deprioritized in education and at home
- 09:01: The role of AI in creativity and play
- 10:37: Emerging AI-integrated toys & the importance of imagination
- 11:47: Reimagining legacy IPs for new generations
- 14:07: Current trends—tactile play, fashion/self-expression, blending physical and digital
- 18:39: Effective channels & storytelling for product launches
- 20:56: The three tiers of influencer relationships at Hasbro
- 22:35: How Hasbro balances marketing to parents and kids
- 24:17: Jessica’s career lessons on adapting to change
- 25:29: Advice for aspiring marketers (generalist approach)
- 26:59: "Be brave"—life and leadership mantra
Takeaways for Listeners
- Modern play and childhood are deeply affected by societal shifts—brands like Hasbro are reimagining their roles beyond products, focusing on social and emotional development.
- Hasbro’s strategy equally values digital innovation and protecting the imaginative core of play.
- Authentic connections (both with young audiences and fan communities) and marketing agility are essential for staying relevant.
- For future marketing leaders: Flexibility, breadth of experience, and a courage to adapt are keys to success in a rapidly evolving landscape.
