A Vision Born from Compassion

Fifty-two years ago, educator Bill Moyers looked around his classroom and asked a simple but profound question: where will these students go after graduation? In 1974, opportunities for individuals with disabilities were virtually nonexistent. Rather than accepting this reality, Moyers and his colleagues founded Shen-Paco, an organization that would transform the lives of hundreds of individuals across Shenandoah and Page Counties.

Today, Moyers remains the chairman of the board, still passionately committed to the mission he started over half a century ago. His vision has grown from a small workshop on Route 11 in New Market to a comprehensive network serving approximately 100 individuals across two facilities and three group homes.

From Workshops to Day Programs

The organization has evolved dramatically since its early days. Initially, Shen-Paco operated as a workshop where individuals performed sub-minimum wage work. However, as Ingrid Thompson, the organization's outreach coordinator, explains, the word "workshop" has been removed from their dictionary entirely. This shift represents far more than semantic change—it reflects a fundamental transformation in how society views and serves people with disabilities.

Instead of focusing on work, Shen-Paco now operates as a day program where individuals come to enjoy camaraderie with their peers, participate in crafts, and engage with their community. The change, Ingrid emphasizes, isn't a step backward—it's actually progress. The individuals served by Shen-Paco are living their best lives, free from the pressure of productivity metrics and workplace demands.

More Than Activities: Building Community

On any given day at Shen-Paco's facilities in Quicksburg or Luray, you'll find individuals participating in bingo tournaments, showing off their karaoke skills, or working on craft projects. Visitors regularly stop by to share their talents—from musicians performing concerts to woodworkers demonstrating their craft. The Sheetz organization makes an annual visit with their tanker truck, bringing treats that delight everyone.

Yet the most critical component of Shen-Paco's program happens beyond their bright blue building's walls. Every single day, staff members take individuals out into the community. Sometimes it's just a quick trip to 7-Eleven for a drink. Other times, they visit coffee shops, restaurants, or stores throughout the valley. These outings serve a dual purpose that extends far beyond simple recreation.

Changing Perceptions, One Interaction at a Time

Ingrid passionately believes these community interactions are essential for breaking down decades of stigma. Historically, individuals with disabilities were hidden away in institutions or kept at home, invisible to the general public. Consequently, many people developed unfounded fears and misconceptions about interacting with disabled individuals.

"They're just human beings like you or me," Ingrid explains. "They just may need a little bit of help here or there." She recounts a memorable trip to Chick-fil-A in Harrisonburg where a couple not only paid for the group's meals but also gave them a gift card, moved by witnessing Shen-Paco's work firsthand.

These moments of connection are precisely what the organization aims to create. Furthermore, Thompson notes that individuals with disabilities are always accompanied by staff members or family, ensuring safe and supported interactions. They're non-judgmental, incredibly complimentary, and often surprisingly knowledgeable about specific subjects that capture their interest.

The Brain Works Differently, Not Less

One of the most important points Ingrid emphasizes is that individuals with disabilities possess remarkable intelligence—their brains simply work differently. Many excel at mathematics, others play piano beautifully, and some become experts on topics that fascinate them. When given the opportunity, they demonstrate depth of knowledge that often surprises people encountering them for the first time.

Moreover, Thompson suggests that everyone has some form of disability. The difference is that most people have learned to adapt, while some individuals need additional support to navigate those challenges. This reframing helps normalize disability as part of the human experience rather than something separate or "other."

Beyond Day Programs: A Home Away from Home

While many people know Shen-Paco from its day program facilities, the organization also operates three group homes—two in New Market and one in Stanley. These homes house approximately twelve individuals who need residential support. As caregivers age, they often reach a point where they can no longer provide the physical care their loved ones require. Shen-Paco's group homes offer a solution, and the organization is already exploring the purchase of another home to meet growing demand.

Ingrid jokes that she wants to live in these homes herself—they're beautifully maintained spaces where residents receive excellent care while maintaining as much independence as possible.

The Reality of Funding

Despite its vital role in the community, Shen-Paco faces significant financial challenges. The organization operates as a 501(c)(3) nonprofit, and most individuals attend through Medicaid waiver programs funded by their Social Security Disability benefits. While self-pay options exist, the reality is that Shen-Paco relies heavily on grants, fundraising, and community donations to bridge funding gaps.

Currently, the organization's most pressing need involves its fleet of twenty-one vehicles. With an average age of twelve years, these vehicles require constant maintenance. A single set of tires costs around $1,000—multiply that by twenty-one vehicles, and the numbers become staggering. Add in brake replacements, oil changes, and general wear and tear, and transportation costs quickly spiral.

Meanwhile, obtaining new buses through the grant process takes two to three years. Therefore, Shen-Paco must maintain its aging fleet while waiting for replacements. Shen-Paco has launched a fundraising campaign specifically targeting vehicle maintenance costs, recognizing that transportation is absolutely essential to the community integration that lies at the heart of their mission.

How the Community Can Help

Ingrid offers several ways community members can support Shen-Paco's work. Financial donations help fund outings—a simple coffee shop visit for five people costs $30, while zoo trips and other excursions require even more resources. Donations can be made through the organization's newly redesigned website at www.shen-paco.org or mailed directly to their Quicksburg facility.

Additionally, the organization welcomes invitations from local businesses. Whether it's a coffee roaster showing how beans are ground or a manufacturer demonstrating production processes, these behind-the-scenes experiences provide invaluable learning opportunities. Shen-Paco typically brings small groups of five or six individuals, making visits manageable for host businesses.

Mechanics and automotive businesses can also make a tremendous impact by offering discounted or pro bono services for the vehicle fleet. Every oil change, tire rotation, or brake job donated directly supports the mission of community integration.

An Open Invitation

Ingrid extends a warm invitation to anyone curious about Shen-Paco's work: visit the bright blue building in Quicksburg or the Luray facility anytime. See firsthand how individuals participate in activities, interact with staff, and prepare for community outings. Witness the hugs Ingrid receives each morning from people living their best lives, starting each day with genuine joy and affection.

As March's Disability Awareness Month draws attention to these issues, Ingrid hopes the conversation continues long beyond the calendar page turns. Changing perceptions requires ongoing effort, consistent community presence, and countless individual interactions that gradually erode outdated stigmas.

Looking Forward

After fifty-two years, Shen-Paco continues adapting to meet evolving needs. The transition from workshops to day programs reflects broader societal shifts in understanding disability services. The expansion into group homes addresses aging caregivers' concerns. The emphasis on community integration actively combats isolation and stigma.

Through it all, Bill Moyers' original question remains relevant: where will these individuals go? Thanks to Shen-Paco, the answer is everywhere—coffee shops, stores, restaurants, zoos, and countless other places throughout the Shenandoah Valley. They're not hidden away or segregated. Instead, they're living full, engaged lives as valued community members.

As Ingrid reminds us, these individuals don't judge. They offer unconditional acceptance, genuine compliments, and pure joy. Perhaps the real question isn't how we can help them, but rather what we can learn from their approach to life...