Most companies measure financial performance with precision—but struggle to measure the true value of their people.

In this episode of Time to Reset, Penny Zenker sits down with entrepreneur and former Wall Street investment banker Jacob D. Chase, founder of The INFIN, to explore a new approach to measuring human capital, employee contribution, and organizational value.

As AI transforms the workplace and top performers create exponentially more value, traditional performance reviews and compensation models are becoming outdated. Jacob explains why annual reviews often miss the employees making the biggest impact—and how organizations can use collective feedback to build a more accurate, fair, and motivating system.

In this conversation you'll learn:

Why traditional performance reviews fail
How to measure employee contribution beyond job titles
The connection between culture, performance, and business results
How AI is widening the gap between average and exceptional performers
Why crowdsourced feedback creates fairer compensation decisions
How to identify hidden high performers before they leave
A new way to think about meritocracy, employee engagement, and leadership

Whether you're a CEO, HR leader, manager, entrepreneur, or team leader, this conversation offers practical insights into creating a workplace where people are recognized for the value they actually create.

If you're ready to rethink performance management, employee recognition, and modern leadership, this episode is for you.

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